Originally Posted by Avec

It looks like these are available on eBay, which is nice. I bit better customer protection. I see that there are a couple versions of Android OS, but the newer OS-outfitted unit is lower price than the older - 7.1 v 6.0

http://www.ebay.com/itm/9-Android-7-...RZX13H&vxp=mtr

http://www.ebay.com/itm/9-8-Core-And...BZKVkz&vxp=mtr

I cannot figure out why the 6.0 is more expensive than the 7.1. Anyone with more experience, or a more discerning eye offer some insight?

Originally Posted by Matt O.

Has anyone had any luck with these Android units for the Cayenne, or is it a total bust? Also, anyone with an iPhone have positive feedback? Not sure how an iPhone will integrate with the Android system.

Originally Posted by drift1492

I just ditched my Android unit for the Dynavin with the ilink Apple CarPlay add on. Definitely a better experience. I plan to post a review comparing both in the next few weeks.

Originally Posted by Molitoth

READ THIS if you are wondering if you should buy from SEICANE. Start from the bottom. What a complete cluster**** of a company.


Molitoth
Today, 11:06 AM
sales1@seicane.com
If I close the paypal dispute, I have zero protection and you could simply never refund or ship me a new product. I will not do this.

I will send back the MOST box to the previous address provided for return and use the same RMA number.
I will continue with my paypal claim and expect a full refund.


From: sales1@seicane.com <sales1@seicane.com>
Sent: Tuesday, July 4, 2017 9:40 PM
To: molitoth
Subject: 回复: Re: Help with install 105283087 S127014

hello
please close the dispute first, then we could refund you.

发件人： Molitoth
发送时间： 2017-07-04 23:15
收件人： sales1@seicane.com
主题： Re: Re: Help with install 105283087 S127014
Yes, this is a good plan.

You refund + original shipping cost. Then I cancel claim.
Then I will order a new unit.


From: sales1@seicane.com <sales1@seicane.com>
Sent: Monday, July 3, 2017 8:51 PM
To: molitoth
Subject: 回复: Re: Help with install 105283087 S127014

hello
as our policy, we have to ship out the unit before the money is in safe.
we could refund you, then you replace another order, is it ok?

发件人： Molitoth
发送时间： 2017-07-03 23:23
收件人： sales1@seicane.com
主题： Re: Re: Help with install 105283087 S127014
Support,

I purchased on May 10th, have spent 2 appointments in professional shops, and had to pay return shipping to send the faulty unit back. It's your turn to trust me to cancel the Paypal claim when I receive the functioning unit that I originally paid for.

If I cancel my paypal claim, it cannot be re-opened. This is a risk I will not take with the support that you have provided to this point.

You have a good product and I really would like it. Please expedite shipping of a working unit and I will close my claim as soon as it is received.


From: sales1@seicane.com <sales1@seicane.com>
Sent: Monday, July 3, 2017 4:36 AM
To: molitoth
Subject: Re: Re: Help with install 105283087 S127014

hello
we noticed that the paypal dispute is still not closed. could you please call paypal to close it? because we dont have right to ask them to close it.


发件人： Molitoth
发送时间： 2017-07-03 10:45
收件人： sales1@seicane.com
主题： Re: 回复: Re: Help with install 105283087 S127014
Yes. Send today please.

On Jul 2, 2017 9:36 PM, sales1@seicane.com wrote:
hello
have you closed the paypal dispute? if yes, we could send out the unit today. is it ok?


发件人： Molitoth
发送时间： 2017-07-01 21:46
收件人： sales1@seicane.com
主题： Re: Re: Help with install 105283087 S127014
Support,

Paypal escalated the dispute to a claim. I don't know why this happened, but I will figure out why.

Please send my replacement head unit quickly so that I can prove it works and cancel the claim.


From: sales1@seicane.com <sales1@seicane.com>
Sent: Friday, June 30, 2017 2:51 AM
To: molitoth
Subject: 回复: Re: Help with install 105283087 S127014

hello
please help us to close the paypal dispute, we could update the unit to Andriod 6.0, no need to pay the price difference. is it ok?


发件人： Molitoth
发送时间： 2017-06-23 00:08
收件人： sales1@seicane.com
主题： Re: Re: Help with install 105283087 S127014
Support,

This is shipped out today.
Tracking #

I have kept the Porsche Decoder/MOST box/GPS/Antenna cables because I KNOW they work and do not want to take a chance receiving a faulty one back.
The Head unit and power harness are being returned.

Question:
Will my new unit be shipped from China or USA?

thanks


From: sales1@seicane.com <sales1@seicane.com>
Sent: Wednesday, June 21, 2017 3:57 AM
To: molitoth
Subject: 回复: Re: Help with install 105283087 S127014

hello
ok, please send us tracking number if you have returned back.



发件人： Molitoth
发送时间： 2017-06-20 22:22
收件人： sales1@seicane.com
主题： Re: Re: Help with install 105283087 S127014
I will ship the faulty head unit and harness back to:

Address:
Name:
RMA number:
Tel: 001-3235970311

I will keep:
MOST box
GPS Antenna cable
USB Cable


From: sales1@seicane.com <sales1@seicane.com>
Sent: Tuesday, June 20, 2017 4:00 AM
To: molitoth
Subject: Re: Re: Help with install 105283087 S127014

hello
normally we will ship out the new unit when you return the old one. yes, you could keep the most.


发件人： Molitoth
发送时间： 2017-06-20 06:49
收件人： sales1@seicane.com
主题： Re: 回复: Re: Help with install 105283087 S127014
Yes that is good. Can I return only the head and harness? I would like to keep the MOST box because I know it works.
When will you ship a new unit?

On Jun 19, 2017 4:02 AM, sales1@seicane.com wrote:
hello
we could replace you a new unit. is it ok?


发件人： Molitoth
发送时间： 2017-06-16 22:01
收件人： sales1@seicane.com
主题： Re: Re: Help with install 105283087 S127014
Support,

You have not stated whether you are:

Exchanging the unit for a new replacement
OR
Full refund

What is this RMA for?


From: sales1@seicane.com <sales1@seicane.com>
Sent: Wednesday, June 14, 2017 9:30 PM
To: molitoth
Subject: 回复: Re: Help with install 105283087 S127014

hello
we noticed that you have opend the paypal dispute
Please send the item back with package well.Please send everything(all the cables and accessories) back in the package.


Please write name clearly.Please provide tracking number to us after shipping,so we can process at once when receive
your package.


发件人： Molitoth
发送时间： 2017-06-14 21:43
收件人： sales1@seicane.com
主题： Re: Re: Help with install 105283087 S127014
As already explained, I have taken this unit to a professional installer. The cars original head stereo is wired correctly functioning properly. YOUR Seicane stereo will heat up to 160 degrees as soon as the power harness is plugged in (EVEN WHEN THE CAR IS TURNED OFF). There is a fault in the wiring harness, or the head unit that you sent me.

I am going to open up a Paypal dispute. If you cannot ship me a properly working item through that resolution, then a full refund will do.



From: sales1@seicane.com <sales1@seicane.com>
Sent: Wednesday, June 14, 2017 4:05 AM
To: molitoth
Subject: Re: Re: Help with install 105283087 S127014

hello
please arrange a professional person to check all your wire connection, maybe somewhere connect wrong.


发件人： Molitoth
发送时间： 2017-06-14 01:23
收件人： sales1@seicane.com
主题： Re: 回复: Re: Help with install 105283087 S127014
Support,

Have they figured out what the working temperature should be when the car is not powered on?

I need to see resolve more quickly. Not feeling confident that I have a properly working unit.



On Jun 9, 2017 4:29 AM, sales1@seicane.com wrote:
hello
please dont worry. our engineers are testing in car now.


发件人： Molitoth
发送时间： 2017-06-08 22:31
收件人： sales1@seicane.com
主题： Re: Re: Help with install 105283087
Support,

This does not have to do with outdoor temp. My stereo will heat up to this degree within 3-4 minutes of plugging in the power harness ONLY. The keys are out of the ignition.


From: sales1@seicane.com <sales1@seicane.com>
Sent: Thursday, June 8, 2017 4:03 AM
To: molitoth
Subject: 回复: Re: Help with install 105283087

hello
please dont worry about it. maybe because the weather is hot in summer, outside tempeture is king of high.
we will feed back to our engineers , they will check for you.


发件人： Molitoth
发送时间： 2017-06-08 04:52
收件人： sales1@seicane.com
主题： Re: Re: Help with install 105283087
Support,

The attached picture links show the 3 wires at 12Volts, and the Temperature of the Stereo at approx 160 degrees F. The stereo DOES work when powered on. I'm still very concerned about the temperature as I think this will eventually melt something.

Eliminate the MOST box and other connections out of the equation. The unit will heat up with ONLY the power harness plugged in.


From: sales1@seicane.com <sales1@seicane.com>
Sent: Monday, June 5, 2017 5:21 AM
To: molitoth
Subject: 回复: Re: Help with install 105283087

hello
There is a sticker which is pasted on the top of thisunit. It is similar to this one:

Could you please check what are the voltages on the redACC wire, the yellow BATT wire and the black GND wire?


发件人： Molitoth
发送时间： 2017-06-03 04:50
收件人： sales1@seicane.com
主题： Re: Fw: Help with install 105283087
Support,

I found a professional installer (as recommended) to install the unit shipped to me.

Within 1 minute of plugging in the main harness and turning on the car, the head unit starts to smell of burning electronics and is VERY hot to the touch.
The unit DOES power on and boot up, however the heat generated WILL cause a fire in my vehicle. The professional installed will not continue to install the unit and recommends I return it due to this problem.

Is there a heat sink or something inside that may not be working correctly?
How do we go about getting me a new head unit?

Thanks.

From: sales1@seicane.com <sales1@seicane.com>
Sent: Wednesday, May 31, 2017 8:21 AM
To: molitoth
Subject: Re: Fw: Help with install 105283087

hello
Please refer to below MOST box installation guide:
https://www.seicane.com/2003-2012-po...converter-sc69
2003-2012 Porsche Cayenne Car Optical Fiber Decoder Most ...


From: Molitoth
Date: 2017-05-30 11:29
To: sales
Subject: Re: Help with install
Order # 105283087

On May 29, 2017 9:52 PM, sales <sales@seicane.com> wrote:

Dear Molitoth
We are sorry for the inconvenience to you
Could you please tell us your order number?

From: Molitoth
Date: 2017-05-30 00:39
To: sales@seicane.com
Subject: Help with install
Support, (2004 Porsche Cayenne Turbo w/BOSE)

I have taken my car to a professional service installer and they refuse to accept my business due to some reputation issues with these imported units.
I will need to attempt to install this myself and I hope you can assist.

Attached is a picture of my stock cabling. I know the clip on the left has a spot in the new stereo. The Fiber optic cable will go into the MOST box.

Where does the yellow and blue connectors go? Do these wires need removed and spliced into the new harness? Which ones? Do you have any detailed instructions concerning my vehicle?

Thanks!

Originally Posted by drift1492

I just ditched my Android unit for the Dynavin with the ilink Apple CarPlay add on. Definitely a better experience. I plan to post a review comparing both in the next few weeks.

Originally Posted by reeddnlsn

Well I chanced it and ordered a 9 inch Android 7.1 unit from AliExpress for $283...figured it was the same hardware as the Seicane unit and they dont seem like much help if something goes wrong anyway. Sourcing the MOST box, BT OBDII, USB TPMS (current TPMS doesnt even work and no warnings?), and a 4G dongle from Ebay. Hopefully it all works...wish me luck

Will post back in a few weeks when i get everything from China and try to get it installed.

Originally Posted by nodoors

GOOD LUCK! Very curious to hear how it goes. You are correct that Seicane customer service is infuriating at best and next to worthless.