I've dealt with PCNA on a couple of occassions over the last 5 years and know them to be a worthless organization whose primary goal is merely to respond with "this is something you need to have your dealer help you with". But I do intend to file the NHTSA complaint. This will help insure a HUGE award to the first poor family who dies as a result of this grave safety defect.

 

I look forward to your NHTSA filing(s). I'm really being to think that the more people that we can get to file the better the chance we have of Porsche addressing the problem. I don't know why people are holding off on this since it is clear that PCNA seems to be trying to treat this as a 'by design' thing instead of a safety issue. The Touareg owner certainly aren't shy about filing on this issue.

The interesting thing about the NHTSA filings is that you can file on a per incident and retrospective basis. I'm sure one person filing many times isn't as good as several people filing but it can't hurt to document _our_ case.

I would tend to agree with you on PCNA's approach. At the same time I have been able to get them to directly engage and met with RSM and FSM representatives in person. I'm not saying that did much good since I got the "Dear John" letter in the end and they now appear to be refusing to talk to me about the issue but at least I've got that under my belt to support my NHTSA filings.

 

Bancu,

Thanks for listing the contact info, I'll give them both a ring if I don't see this problem solved before Christmas.

If it does go away, I'll send you an IM and you are more than welcome to go for a spin in ours as you are nearby.