Look What Happened to this RS
01-09-2009, 03:52 AM
#31
Ah, yes Mr. Colm Campbell. We see that you have changed your username. Well, before anyone reading this jumps to any conclusion, we would like to put light into your accusations and allow the public to make an informed decision.
For those who would like to see what gripe PogueMoHone has against us, please visit the following threads. The threads have been reviewed and investigated by administrators of rennlist (where he has been warned) and ferrarichat (where he was temporarily banned). Eventually some of his posts were deleted, but you can see his response / demeanor by those who quoted him in fchat
1. “PogueMoHone” in Dec 2006 said: “Premier did my car, a good job and no complaints…”, Thread http://ferrarichat.com/forum/showthr...=129119&page=3
*from this post, it’s about pricing and convenience. We are not mobile, which inconvenienced him to have to bring the car to our facility.
2. “PogueMoHone”” in Feb 2007 states on rennlist: “I am in the Bay Area and there are many good installers, Premier, while good, happens to be one of the more expensive ones; and yes, I have experienced their work. No problems, but not any better (and more inconvenient for me) than others.” Thread: https://rennlist.com/forums/997-gt2-...clear-bra.html
*5 months have passed since installation and no issues whatsoever except us being too inconvenient and expensive for him
In August of 2007, PogueMoHone” posts: “Premier is not my first choice, their quality is OK and their prices are poor value.” Thread: https://rennlist.com/forums/997-turb...ra-help-2.html
*Close to a year has passed and you would see progression from “good” to “ok” and now “crap work”. Please keep in mind that this whole time no issues were ever brought up in his posts.
Now, we see PogueMoHone”posting on this thread stating that our work is “poor installation” and a “crap job”. Since we completed the vehicle, no issues were ever brought to our attention nor have we seen the car since. So how does our installation go from being “good” one year ago to “ok” and then to being “poor”? Our installation, once completed, does not change and you have documented it in these posts yourself.
In this post on rennlist ( https://rennlist.com/forums/997-turb...ra-help-3.html ) it is apparent that you are referring people to your first choice of installer. However, the installation did not come out looking the way they expected it to. These new Porsche owners then came to us to see if we could help them. One in particular we couldn’t help because the razor cuts your installer put on various parts of the 997tt was so deep, it had to go into the body shop for a respray on the hood, front bumper and mirrors.
As someone mentioned earlier, personal attacks on a public forum like rennlist are unacceptable. We have never personally attacked you on any forum even though you have continuously provided negative feedback about us without showing any evidence of poor workmanship. We simply only ask there to be honesty in your statements
Once again, the progression in rhetoric has changed dramatically over the year from our installation quality going from:
1. 4 months after installation to be “good”
2. 7 months after installation to be “ok”
3. one year later to be “crap”
It was not until you, PogueMoHone referred two cars to people you have met at Santana Row to YOUR installer, who damaged their new Porsches that you became more disgruntled with us because they came to us to have the jobs fixed. Please reveal the truth Colm / PogueMoHone.
For those who would like to see what gripe PogueMoHone has against us, please visit the following threads. The threads have been reviewed and investigated by administrators of rennlist (where he has been warned) and ferrarichat (where he was temporarily banned). Eventually some of his posts were deleted, but you can see his response / demeanor by those who quoted him in fchat
1. “PogueMoHone” in Dec 2006 said: “Premier did my car, a good job and no complaints…”, Thread http://ferrarichat.com/forum/showthr...=129119&page=3
*from this post, it’s about pricing and convenience. We are not mobile, which inconvenienced him to have to bring the car to our facility.
2. “PogueMoHone”” in Feb 2007 states on rennlist: “I am in the Bay Area and there are many good installers, Premier, while good, happens to be one of the more expensive ones; and yes, I have experienced their work. No problems, but not any better (and more inconvenient for me) than others.” Thread: https://rennlist.com/forums/997-gt2-...clear-bra.html
*5 months have passed since installation and no issues whatsoever except us being too inconvenient and expensive for him
In August of 2007, PogueMoHone” posts: “Premier is not my first choice, their quality is OK and their prices are poor value.” Thread: https://rennlist.com/forums/997-turb...ra-help-2.html
*Close to a year has passed and you would see progression from “good” to “ok” and now “crap work”. Please keep in mind that this whole time no issues were ever brought up in his posts.
Now, we see PogueMoHone”posting on this thread stating that our work is “poor installation” and a “crap job”. Since we completed the vehicle, no issues were ever brought to our attention nor have we seen the car since. So how does our installation go from being “good” one year ago to “ok” and then to being “poor”? Our installation, once completed, does not change and you have documented it in these posts yourself.
In this post on rennlist ( https://rennlist.com/forums/997-turb...ra-help-3.html ) it is apparent that you are referring people to your first choice of installer. However, the installation did not come out looking the way they expected it to. These new Porsche owners then came to us to see if we could help them. One in particular we couldn’t help because the razor cuts your installer put on various parts of the 997tt was so deep, it had to go into the body shop for a respray on the hood, front bumper and mirrors.
As someone mentioned earlier, personal attacks on a public forum like rennlist are unacceptable. We have never personally attacked you on any forum even though you have continuously provided negative feedback about us without showing any evidence of poor workmanship. We simply only ask there to be honesty in your statements
Once again, the progression in rhetoric has changed dramatically over the year from our installation quality going from:
1. 4 months after installation to be “good”
2. 7 months after installation to be “ok”
3. one year later to be “crap”
It was not until you, PogueMoHone referred two cars to people you have met at Santana Row to YOUR installer, who damaged their new Porsches that you became more disgruntled with us because they came to us to have the jobs fixed. Please reveal the truth Colm / PogueMoHone.
When in doubt, call out the customer by name, question their honesty and then say you're not being personal.
I can understand trying to defend your reputation, especially as a site sponsor, but you've gone to a lot of trouble to confirm that your installs last about six months before the customer complains about the quality of the work. Do you stand behind the work done on this car? Did you document this particular job?
01-09-2009, 04:09 AM
#32
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This is what you should be using to clean a clear bra...
http://www.plexusplasticcleaner.com/plexus.html
This is not to say that if your wife has a big 'ol a$s, she shouldn't be using it like a dry sander on your paint...
http://www.plexusplasticcleaner.com/plexus.html
This is not to say that if your wife has a big 'ol a$s, she shouldn't be using it like a dry sander on your paint...
01-09-2009, 05:41 AM
#33
Burning Brakes
Premier has done custom wraps on two of my cars and their work is impeccable. My 2009 997TT has everything wrapped except for the engine by cover. My 2009 Cayenne Turbo S has the everything wrapped except for the roof and rear quarter panels. The workmanship is incredible: each body panel has a single sheet of film and most panels have no seams or film lines. People who have seen my cars, including a very reputable body shop, can not even tell the cars are wrapped until I point it out to them.
Regarding the film type or manufacturer, there are limits on film width. Venture Shield offers the widest film so that is the best choice for most custom applications.
Regarding the cost, Premier's prices are fair. They can do inexpensive kit work if you want to save money. If you want full custom work it costs more. On a custom wrap, the material wasted can be substantial. The material is very expensive.
Regarding time/inconvenience. It takes time to properly install the material. I much prefer my install to be done in a controlled environment rather than a mobile install. I live in Reno and it was not exactly convenient getting my vehicles to Premier in Fremont but it was certainly worth the trouble.
The internet is a double-edged sword. On one hand, you can reach customers that you would have never have found without the internet. But on the other, people can attack your reputation and there is almost nothing you can do about it. Have you ever heard that HRE wheels were banned from the track? It is total BS and can be traced back to one guy that posted lots of misinformation a long time ago - and HRE still has to contend with that totally false rumor. Premier stands behind their work. If you are not happy, they will make it right, period. They have earned their great reputation.
Personally, I chose Premier because they were highly recommended by many automative enthusiasts on many different forums. Their customer service is incredible. I had several special requests and issues with my vehicle and Premier simply took care of everything for me. I am beyond satisfied and would not take my cars anywhere else.
Regarding the film type or manufacturer, there are limits on film width. Venture Shield offers the widest film so that is the best choice for most custom applications.
Regarding the cost, Premier's prices are fair. They can do inexpensive kit work if you want to save money. If you want full custom work it costs more. On a custom wrap, the material wasted can be substantial. The material is very expensive.
Regarding time/inconvenience. It takes time to properly install the material. I much prefer my install to be done in a controlled environment rather than a mobile install. I live in Reno and it was not exactly convenient getting my vehicles to Premier in Fremont but it was certainly worth the trouble.
The internet is a double-edged sword. On one hand, you can reach customers that you would have never have found without the internet. But on the other, people can attack your reputation and there is almost nothing you can do about it. Have you ever heard that HRE wheels were banned from the track? It is total BS and can be traced back to one guy that posted lots of misinformation a long time ago - and HRE still has to contend with that totally false rumor. Premier stands behind their work. If you are not happy, they will make it right, period. They have earned their great reputation.
Personally, I chose Premier because they were highly recommended by many automative enthusiasts on many different forums. Their customer service is incredible. I had several special requests and issues with my vehicle and Premier simply took care of everything for me. I am beyond satisfied and would not take my cars anywhere else.
01-09-2009, 06:41 AM
#34
Banned
Venture Ultra is a top of the line film;I don't know where some people get their info from. It is probably the only one I would use.
This is in reply to angry black series lover. Are those down to about $25K now for the original model?
This is in reply to angry black series lover. Are those down to about $25K now for the original model?
01-09-2009, 07:17 AM
#35
Three Wheelin'
Join Date: Dec 2002
Location: San Francisco Bay Area, CA
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I just want to share my positive experience using Premier. I had a custom film installed (the whole 1/3 front end of the car) by Sam and his crew on my 997S a couple years ago. The job was top quality, and I was happy.
Recently, another driver rear-ended my car on freeway. Long story short, my car needed to replace both the front & rear bumpers. I had Premier to install film on the new bumpers. Though the job was tricky (to match new film on the bumpers with the old film on the rest of car), the outcome and quality were excellent.
I walked up and down on my car every day, trying to notice any difference on the new and old film, and honestly I couldn't.
Being a paranoid Porsche owner, I took my car to the dealer and asked the service manager (whom I knew for years) to inspect the car and to see if they could tell which parts had the new film and which parts had the old film. They couldn't tell as well.
I am just a happy customer and want to share my positive experience using Premier. I would recommend them and would use them again in my future cars.
With best regards,
- Alex.
Recently, another driver rear-ended my car on freeway. Long story short, my car needed to replace both the front & rear bumpers. I had Premier to install film on the new bumpers. Though the job was tricky (to match new film on the bumpers with the old film on the rest of car), the outcome and quality were excellent.
I walked up and down on my car every day, trying to notice any difference on the new and old film, and honestly I couldn't.
Being a paranoid Porsche owner, I took my car to the dealer and asked the service manager (whom I knew for years) to inspect the car and to see if they could tell which parts had the new film and which parts had the old film. They couldn't tell as well.
I am just a happy customer and want to share my positive experience using Premier. I would recommend them and would use them again in my future cars.
With best regards,
- Alex.
01-09-2009, 07:59 AM
#36
Rennlist Member
Not that us spectators know or care to know all the details that transpired between the two parties involved but from what I've read, whilst it was implied that a poor quality job had been done, the only issues I can see are a disagreement over film quality and price.
Frankly, you get a quote and do your research on a product and if you don't like whats on offer... You walk away!!!- these are hardly the retailers fault. Workmanship is the only unknown when getting any work done and it doesn't seem to have been an issue in this situation...
Frankly, you get a quote and do your research on a product and if you don't like whats on offer... You walk away!!!- these are hardly the retailers fault. Workmanship is the only unknown when getting any work done and it doesn't seem to have been an issue in this situation...
01-09-2009, 09:39 AM
#37
Racer
Join Date: Jun 2001
Location: TX
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Very unprofessional revealing a customer's name. Its one thing if you suspect that the post is made by a competitor but another when you know its an actual customer. Why don't you instead address his complaints? Also, please address whether you've actually attempted to have him banned.
Ah, yes Mr. Colm Campbell. We see that you have changed your username. Well, before anyone reading this jumps to any conclusion, we would like to put light into your accusations and allow the public to make an informed decision.
For those who would like to see what gripe PogueMoHone has against us, please visit the following threads. The threads have been reviewed and investigated by administrators of rennlist (where he has been warned) and ferrarichat (where he was temporarily banned). Eventually some of his posts were deleted, but you can see his response / demeanor by those who quoted him in fchat
1. “PogueMoHone” in Dec 2006 said: “Premier did my car, a good job and no complaints…”, Thread http://ferrarichat.com/forum/showthr...=129119&page=3
*from this post, it’s about pricing and convenience. We are not mobile, which inconvenienced him to have to bring the car to our facility.
2. “PogueMoHone”” in Feb 2007 states on rennlist: “I am in the Bay Area and there are many good installers, Premier, while good, happens to be one of the more expensive ones; and yes, I have experienced their work. No problems, but not any better (and more inconvenient for me) than others.” Thread: https://rennlist.com/forums/997-gt2-...clear-bra.html
*5 months have passed since installation and no issues whatsoever except us being too inconvenient and expensive for him
In August of 2007, PogueMoHone” posts: “Premier is not my first choice, their quality is OK and their prices are poor value.” Thread: https://rennlist.com/forums/997-turb...ra-help-2.html
*Close to a year has passed and you would see progression from “good” to “ok” and now “crap work”. Please keep in mind that this whole time no issues were ever brought up in his posts.
Now, we see PogueMoHone”posting on this thread stating that our work is “poor installation” and a “crap job”. Since we completed the vehicle, no issues were ever brought to our attention nor have we seen the car since. So how does our installation go from being “good” one year ago to “ok” and then to being “poor”? Our installation, once completed, does not change and you have documented it in these posts yourself.
In this post on rennlist ( https://rennlist.com/forums/997-turb...ra-help-3.html ) it is apparent that you are referring people to your first choice of installer. However, the installation did not come out looking the way they expected it to. These new Porsche owners then came to us to see if we could help them. One in particular we couldn’t help because the razor cuts your installer put on various parts of the 997tt was so deep, it had to go into the body shop for a respray on the hood, front bumper and mirrors.
As someone mentioned earlier, personal attacks on a public forum like rennlist are unacceptable. We have never personally attacked you on any forum even though you have continuously provided negative feedback about us without showing any evidence of poor workmanship. We simply only ask there to be honesty in your statements
Once again, the progression in rhetoric has changed dramatically over the year from our installation quality going from:
1. 4 months after installation to be “good”
2. 7 months after installation to be “ok”
3. one year later to be “crap”
It was not until you, PogueMoHone referred two cars to people you have met at Santana Row to YOUR installer, who damaged their new Porsches that you became more disgruntled with us because they came to us to have the jobs fixed. Please reveal the truth Colm / PogueMoHone.
For those who would like to see what gripe PogueMoHone has against us, please visit the following threads. The threads have been reviewed and investigated by administrators of rennlist (where he has been warned) and ferrarichat (where he was temporarily banned). Eventually some of his posts were deleted, but you can see his response / demeanor by those who quoted him in fchat
1. “PogueMoHone” in Dec 2006 said: “Premier did my car, a good job and no complaints…”, Thread http://ferrarichat.com/forum/showthr...=129119&page=3
*from this post, it’s about pricing and convenience. We are not mobile, which inconvenienced him to have to bring the car to our facility.
2. “PogueMoHone”” in Feb 2007 states on rennlist: “I am in the Bay Area and there are many good installers, Premier, while good, happens to be one of the more expensive ones; and yes, I have experienced their work. No problems, but not any better (and more inconvenient for me) than others.” Thread: https://rennlist.com/forums/997-gt2-...clear-bra.html
*5 months have passed since installation and no issues whatsoever except us being too inconvenient and expensive for him
In August of 2007, PogueMoHone” posts: “Premier is not my first choice, their quality is OK and their prices are poor value.” Thread: https://rennlist.com/forums/997-turb...ra-help-2.html
*Close to a year has passed and you would see progression from “good” to “ok” and now “crap work”. Please keep in mind that this whole time no issues were ever brought up in his posts.
Now, we see PogueMoHone”posting on this thread stating that our work is “poor installation” and a “crap job”. Since we completed the vehicle, no issues were ever brought to our attention nor have we seen the car since. So how does our installation go from being “good” one year ago to “ok” and then to being “poor”? Our installation, once completed, does not change and you have documented it in these posts yourself.
In this post on rennlist ( https://rennlist.com/forums/997-turb...ra-help-3.html ) it is apparent that you are referring people to your first choice of installer. However, the installation did not come out looking the way they expected it to. These new Porsche owners then came to us to see if we could help them. One in particular we couldn’t help because the razor cuts your installer put on various parts of the 997tt was so deep, it had to go into the body shop for a respray on the hood, front bumper and mirrors.
As someone mentioned earlier, personal attacks on a public forum like rennlist are unacceptable. We have never personally attacked you on any forum even though you have continuously provided negative feedback about us without showing any evidence of poor workmanship. We simply only ask there to be honesty in your statements
Once again, the progression in rhetoric has changed dramatically over the year from our installation quality going from:
1. 4 months after installation to be “good”
2. 7 months after installation to be “ok”
3. one year later to be “crap”
It was not until you, PogueMoHone referred two cars to people you have met at Santana Row to YOUR installer, who damaged their new Porsches that you became more disgruntled with us because they came to us to have the jobs fixed. Please reveal the truth Colm / PogueMoHone.
01-09-2009, 11:23 AM
#39
Addict
Lifetime Rennlist
Member
Lifetime Rennlist
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Lobbying at it's best:
I would like to ask a favor, if you could take a brief moment to read this thread and shed light to your experiences with us:
https://rennlist.com/forums/997-gt2-...o-this-rs.html
We take attacks like this very seriously as this gentleman has made repeated unfounded attacks against us on multiple occasions on rennlist, 6speed, and ferrrarichat. As you know, we work extremely hard to provide the absolute best in product / service, so when such attempts are made to discredit us, it becomes extremely frustrating when it is untrue. If you follow the links in our last post, you will be able to find the truth to his actions. His installer damaged couple cars and the owners came to us to have it fixed, which was then exposed by the rennlist member himself. I know there’s much to follow on this, but I do appreciate the time. Feedback from a customer who’ve used us on multiple occasions is greatly appreciated.
Fact is: the job is only as good as the installer who does the work, each installer will be different and do it differently.
Some photos of a Clear Bra install...you be the judge of this one.
What could have gone wrong??????
I would like to ask a favor, if you could take a brief moment to read this thread and shed light to your experiences with us:
https://rennlist.com/forums/997-gt2-...o-this-rs.html
We take attacks like this very seriously as this gentleman has made repeated unfounded attacks against us on multiple occasions on rennlist, 6speed, and ferrrarichat. As you know, we work extremely hard to provide the absolute best in product / service, so when such attempts are made to discredit us, it becomes extremely frustrating when it is untrue. If you follow the links in our last post, you will be able to find the truth to his actions. His installer damaged couple cars and the owners came to us to have it fixed, which was then exposed by the rennlist member himself. I know there’s much to follow on this, but I do appreciate the time. Feedback from a customer who’ve used us on multiple occasions is greatly appreciated.
Fact is: the job is only as good as the installer who does the work, each installer will be different and do it differently.
Some photos of a Clear Bra install...you be the judge of this one.
What could have gone wrong??????
Last edited by MJones; 08-03-2010 at 12:35 PM.
01-09-2009, 11:31 AM
#40
Addict
Lifetime Rennlist
Member
Lifetime Rennlist
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Had NASTY Rubber marks on the Factory Film in front of the rear wheels.
3M and Plexus would not touch them.
Turtle Wax Bug and Tar Remover the only product that worked for me.
3M and Plexus would not touch them.
Turtle Wax Bug and Tar Remover the only product that worked for me.
01-09-2009, 11:54 AM
#41
After shopping around, I selected Premier to do all or parts of my cars (CS, CGT, GT3 RS). Their work is impecabble, and it's all custom. I'm sure if you want a kit install they can do that for you, but that's not I wanted. Also, they do NOT cut the paint (it took Sammy and his partners many years to learn that skill for custom wraps). I believe their prices are competitive to the best installers out there, although I have not found a better installer that I would trust on expensive cars. Plus, they come to your home if you want, which I like because it minimize damage, especially if the car is left in a busy shop. It's pretty hard to find that kind of service in any other clear bra vendor.
They do use Venture Shield, which does not use a clear coat like the older 3M film. So there are pros and cons. But I think the pros are greater than the cons. My wife was upset when we had 3M on the cars because of the orange peel effect of that film. 3M is more resistant to scuffs then Venture Shield, but the clarity is not good and I don't think there are any installers who can do a seamless install with 3M without seeing stretch marks or other imperfections. Also, I believe 3M purchased some or all of Venture Shield due to the large number of people switching over from 3M to the very clear Venture Shield.
Now, Venture Shield may scuff if you hit it with your foot or hit something with it. Scuffs are sometimes hard and even impossible to remove. Light scratches and very light scuffs can be removed with a heat gun if you are very careful not to burn the film. But, for me, that one "con" did not outweigh the clarity of this film over all the others. I've gotten used to minor scuffs and replace the film when it gets really bad.
They do use Venture Shield, which does not use a clear coat like the older 3M film. So there are pros and cons. But I think the pros are greater than the cons. My wife was upset when we had 3M on the cars because of the orange peel effect of that film. 3M is more resistant to scuffs then Venture Shield, but the clarity is not good and I don't think there are any installers who can do a seamless install with 3M without seeing stretch marks or other imperfections. Also, I believe 3M purchased some or all of Venture Shield due to the large number of people switching over from 3M to the very clear Venture Shield.
Now, Venture Shield may scuff if you hit it with your foot or hit something with it. Scuffs are sometimes hard and even impossible to remove. Light scratches and very light scuffs can be removed with a heat gun if you are very careful not to burn the film. But, for me, that one "con" did not outweigh the clarity of this film over all the others. I've gotten used to minor scuffs and replace the film when it gets really bad.
01-09-2009, 01:08 PM
#43
Banned
Yes, 3M purchased Venture Shield. Why? Because Venture's products are top of the line!
01-09-2009, 01:18 PM
#44
Addict
Rennlist
Site Sponsor
Rennlist
Site Sponsor
Thread Starter
We document all work on all cars with pictures and we stand by all of our installations 100% as we are sure our customers can attest to.
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PREMIER PROTECTIVE FILMS
ClearGuard PPF Specialists, Spectra PhotoSync IRD & CeraLuxe IRD, Authorized Modesta and Nanolex Dealer
www.facebook.com/premierprotectivefilms
B: 510-623-1308
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See Our Projects! http://www.facebook.com/premierprotectivefilms
CLEAR BRA CLEANER -TRACK MARKS ON CLEAR BRA - PF1 TTR!
http://www.premiermobilegroup.com/pf1_products.shtml
PREMIER PROTECTIVE FILMS
ClearGuard PPF Specialists, Spectra PhotoSync IRD & CeraLuxe IRD, Authorized Modesta and Nanolex Dealer
www.facebook.com/premierprotectivefilms
B: 510-623-1308
sales@premiermobilegroup.com
See Our Projects! http://www.facebook.com/premierprotectivefilms
CLEAR BRA CLEANER -TRACK MARKS ON CLEAR BRA - PF1 TTR!
http://www.premiermobilegroup.com/pf1_products.shtml
01-09-2009, 02:21 PM
#45
Instructor
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I think the sentiment here is that this is a private matter and should be handled that way from the customer. I have nothing but praises for Premier and can vouch for them any day of the week. Looked through some of the responses from PMH and it sounds more like a price issue than a quality complaint. I've had 3 cars done by them and never an issue. When I need a rental car, they would arrange it for me ahead of time so not time is wasted. Had a car transported to them for work and they made sure that there was no damage coming from the unloading procedure. They took pictures in this case when the truck driver did damage my car and put in time to doc everything. These are just a few of my experiences. I've had some pretty bad bras put on my car by other vendors and Premier is the only company I now trust with my cars