A Christmas Miracle - new engine from Porsche

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12-27-2013, 01:55 PM

#46

shyamvenky

Burning Brakes

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Glad to hear that Porsche will cover the new engine

Now you can bathe in peace of mind and enjoy the car better!

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12-27-2013, 02:35 PM

#47

Cloudspin

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Quote:

Originally Posted by MuffinMan

The engine was ordered on Tuesday, and they are shooting for completion by the end of the year. One way or the other, it shouldn't be long!

Good for you!

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12-27-2013, 02:36 PM

#48

P0rsch3F113

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That's excellent news!
Congrats!

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12-27-2013, 10:45 PM

#49

user 72902

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Quote:

Originally Posted by MuffinMan

That was my back-up plan if things weren't palatable through Porsche. The wait for the reconstruction is up to a year at this point, when is your build to be complete? Which stage are you going with?

I'm penciled in for Dec 2014 and I think I'm going to go with the stage II with the track package. But we won't work out the details until after the holidays.

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12-28-2013, 11:29 AM

#50

BED997

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Way to go Porsche- the right thing to do if the owner can show the car has been properly maintained.

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12-28-2013, 11:07 PM

#51

Mark Harris

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Quote:

Originally Posted by markk132

this thread and this story will make Chris at Jack Daniels my first call when I need service/repairs on my first Porsche that I'm currently in the market for.

+997. Hell I think I'm just going to call him to him there should be more people like him in the world.

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12-29-2013, 12:42 AM

#52

FullThrottle64

Racer

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Fantastic! Best of luck with the repair/replacement process, and enjoy the end result. Kudos to PCNA for having the right focus on customer service, as well.

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12-29-2013, 01:26 AM

#53

alexb76

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Ok, that guy must win the DEALERSHIP of the year award! I've never heard of one go to such extent to help a customer who didn't buy the car from the dealer brand new! Amazing!!!

A few questions:
- When did you purchase the car? From dealer or private?
- When did CPO expire?
- How many miles?
- When was the in-service date?
- Would the new engine have old or new IMS design?
- What sort of warranty do you get with the new engine?

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12-30-2013, 12:07 PM

#54

rodsky

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Great read, happy ending. Hopefully, you post some pics after the job is done. Great dealer, wow!

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01-15-2014, 06:15 PM

#55

MuffinMan

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I picked up the old girl last week, and it is great to have her running under her own power! The new engine is tight, and there is some comfort with the 2 year warranty on it and all attached "accessories". Now it's finally time to enjoy this thing!

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