Problems with Fikse?
#46
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Regards, Dave
#47
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Alan Baylis (VP Sales & Mkt @ Fikse) called this past week and we discussed the production schedule for my wheel order. Alan indicated that the wheels are scheduled to be completed the week of 14 June, which would be 6 weeks from the order date. So far, so good ... I'll be following up with Fikse in 3 weeks to check on the schedule.
I received some new rubber from the Tire Rack this week, 255's up front & 315's in the rear. I'm just guessing, but me thinks the old 930 will be looking real good.
I received some new rubber from the Tire Rack this week, 255's up front & 315's in the rear. I'm just guessing, but me thinks the old 930 will be looking real good.
#48
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Alan Baylis (VP Sales & Mkt @ Fikse) called this past week and we discussed the production schedule for my wheel order. Alan indicated that the wheels are scheduled to be completed the week of 14 June, which would be 6 weeks from the order date. So far, so good ... I'll be following up with Fikse in 3 weeks to check on the schedule.
I received some new rubber from the Tire Rack this week, 255's up front & 315's in the rear. I'm just guessing, but me thinks the old 930 will be looking real good.
I received some new rubber from the Tire Rack this week, 255's up front & 315's in the rear. I'm just guessing, but me thinks the old 930 will be looking real good.
#49
Nordschleife Master
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I've seen many examples mainly at the track, but I do not have any pictures other than those on the Fikse website. I am concerned with the possibility (and history) of the finish turning purple, but I was told by Danny Goll (Fikse Sales) that Kodiak is utilizing a different vendor to anodize the wheels, so we'll see how the finish holds up over time. My car is Prussian Blue, so purple will match if the wheels do change color.
Regards, Dave
Regards, Dave
#50
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I will say this, Danny Goll (Fikse) has been very forthright with regards to the issues effecting the timely production of my wheels and as a business owner, I can sympathize with Fikse's predicament. While I'm not happy with the delay, my main concern is product quality and that's why I ordered the wheels in the first place.
Regards, Dave
#51
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I wish you luck, and I hope this works out. This was very similar to my situation. The was a lot of communication with me on the issues with the manufacturer (Fikse); i.e. re-tooling, addressing quality issues, etc. It was all explained very clearly, and make a lot of sense at the time. I have about 15 saved emails, and had a half-dozen voice-to-voice discussions - all saying "very soon", or "any day now". My order was placed in Nov 2009, and I have no ETA. I tried to be understanding, but I got my money back. In the interim, I'm looking at BBS and Forgeline.
#52
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I wish you luck, and I hope this works out. This was very similar to my situation. The was a lot of communication with me on the issues with the manufacturer (Fikse); i.e. re-tooling, addressing quality issues, etc. It was all explained very clearly, and make a lot of sense at the time. I have about 15 saved emails, and had a half-dozen voice-to-voice discussions - all saying "very soon", or "any day now". My order was placed in Nov 2009, and I have no ETA. I tried to be understanding, but I got my money back. In the interim, I'm looking at BBS and Forgeline.
I'm working with the folks at Forgeline and they claim that all of their wheels are built in-house, including the finish. I'll be placing the order this week and we'll see how it goes.
Regards, Dave
#53
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David,
I wanted to publicly apologize for not being able to finish your order in a timely manner. We have taken on a very difficult task and it is taking some time to accomplish. We are making progress. The new Fikse has shipped over 200 wheels and we are building inventory. On that note, I did want to clarify something, Fikse Wheels does manufacture rim halves and center sections in house.
I wanted to publicly apologize for not being able to finish your order in a timely manner. We have taken on a very difficult task and it is taking some time to accomplish. We are making progress. The new Fikse has shipped over 200 wheels and we are building inventory. On that note, I did want to clarify something, Fikse Wheels does manufacture rim halves and center sections in house.
#54
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I am quite remiss in bringing folks up to date on my situation with Fikse. As I stated in the original post, I had sent my wheels in for repair a few months before Fikse shut the doors.
After the sale to Kodiak was complete, I was contacted by Will Anthis in February. He had recently joined the new Fikse organization and they were working through the list of people who had wheels in repair when Fikse went out of business. Will indicated Fikse would be starting production again in mid-March and they would contact me again to determine whether Jim Fikse (who had absconded with all the wheels) had returned them yet. Interestingly, in that timeframe I actually got a call from Jim saying he needed my address to return the wheels. I returned the call, and left my address on his voicemail. I never heard from him again.
Anyway, I heard back from Fikse in the late March / early April timeframe. We went back through the details for my wheels and about four weeks later, my new rear wheels arrived. During that time, the new owner of Fikse - Darryl - kept me abreast of the progress. I appreciated the efforts.
In short it took a while, but they came through...
After the sale to Kodiak was complete, I was contacted by Will Anthis in February. He had recently joined the new Fikse organization and they were working through the list of people who had wheels in repair when Fikse went out of business. Will indicated Fikse would be starting production again in mid-March and they would contact me again to determine whether Jim Fikse (who had absconded with all the wheels) had returned them yet. Interestingly, in that timeframe I actually got a call from Jim saying he needed my address to return the wheels. I returned the call, and left my address on his voicemail. I never heard from him again.
Anyway, I heard back from Fikse in the late March / early April timeframe. We went back through the details for my wheels and about four weeks later, my new rear wheels arrived. During that time, the new owner of Fikse - Darryl - kept me abreast of the progress. I appreciated the efforts.
In short it took a while, but they came through...
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#55
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fikse is a big and very good name in wheel industry at least in USA.
i never liked them, despite having 4 sets, mainly due to service issues.
now they changed ownership and certainly there are, were and will be hardships, growing pains etc. but it is during this chaotic times that the name and reputation can be re-established. when things are smooth, perfection is expected. when **** break lose and perfection is delivered, then the fikse name would be shining again. i wish the new owner best of luck.
i never liked them, despite having 4 sets, mainly due to service issues.
now they changed ownership and certainly there are, were and will be hardships, growing pains etc. but it is during this chaotic times that the name and reputation can be re-established. when things are smooth, perfection is expected. when **** break lose and perfection is delivered, then the fikse name would be shining again. i wish the new owner best of luck.
#56
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Fikse built me custom wheels for my race car this winter. I mean custom, weird bolt pattern (Arial Atom 3). Great wheels and no issues. Glad Kodiak salvaged them.
#57
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Mooty and Bob,
Thank you for the kind words. Yes we have a difficult job ahead of us. Although it can be hard to see from the outside much has been accomplished and things are improving. Keep an eye out for our new web site, new styles, more sizes, faster turnaround...
Thank you for the kind words. Yes we have a difficult job ahead of us. Although it can be hard to see from the outside much has been accomplished and things are improving. Keep an eye out for our new web site, new styles, more sizes, faster turnaround...
#59
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I cancelled my order with Fikse, too many issues and my gut was telling me to run. This is the second wheel company I've tried to work with and I've come to the conclusion that these companies outsource so much of their product that they can't schedule their wheel production with any accuracy.
I'm working with the folks at Forgeline and they claim that all of their wheels are built in-house, including the finish. I'll be placing the order this week and we'll see how it goes.
Regards, Dave
I'm working with the folks at Forgeline and they claim that all of their wheels are built in-house, including the finish. I'll be placing the order this week and we'll see how it goes.
Regards, Dave
Regards, Dave