JD Power Survey - "Porsche has 159 Problems per 100 Vehicles" ???
#16
Nordschleife Master
Bob,
I just went to JD Power web site. I see nothjing about an article you are saying. All I saw were ratings for the 2004 911 of 5 out of 5 except in one category. Comfort is 3 out of 5. Surprise on that one. Based on what I've read on their website, JD Powers still ranks the Porsche 911 as "Among the best"!
Anyway, what article are you talking about? Check the source before investing any opinions on it.
I just went to JD Power web site. I see nothjing about an article you are saying. All I saw were ratings for the 2004 911 of 5 out of 5 except in one category. Comfort is 3 out of 5. Surprise on that one. Based on what I've read on their website, JD Powers still ranks the Porsche 911 as "Among the best"!
Anyway, what article are you talking about? Check the source before investing any opinions on it.
#17
Pro
Thread Starter
I was reading the current issue of DUB magazine at an auto shop the other day... it's in a small blurb titled "Porsche Quality Issues?" it's on one of the first pages of the magazine, although I do not remember the exact page..
Yes I went to the JD Power sit as well and saw the ratings.. that's why I was having problems understanding what exactly that article meant...
Yes I went to the JD Power sit as well and saw the ratings.. that's why I was having problems understanding what exactly that article meant...
#18
Race Car
The only survey that matters is the one you take each time you start the engine. You can read 20 different magazines and get 20 different opinions that they try to pass off as FACTS.
#19
Porsche introduced new vehicles recently.
Whenever a manufacturer debuts new models, their quality ratings usually go down slightly if the new models are complicated cars (they take a year or two to sort out the bugs).
Look what happened to BMW when they launched the new 7 and then the new 5. Their quality ratings and the number of problems per 100 new cars increased.
It takes German car manufacturers a year to get the bugs worked out usually.
Whenever a manufacturer debuts new models, their quality ratings usually go down slightly if the new models are complicated cars (they take a year or two to sort out the bugs).
Look what happened to BMW when they launched the new 7 and then the new 5. Their quality ratings and the number of problems per 100 new cars increased.
It takes German car manufacturers a year to get the bugs worked out usually.
#20
Pro
Thread Starter
1999Porsche911,
I'm not talking about the magazine's opinion... It's an article that indicated JD Power Reported these findings as of the end of this year.. They simply posted what JD Power found through their research, no opinions of any kind, except for the title of the blurb/article...
So when they indicate 159 problems per 100 cars, does that mean an average of 1.6 problems per year reported per vehicle?
I'm not talking about the magazine's opinion... It's an article that indicated JD Power Reported these findings as of the end of this year.. They simply posted what JD Power found through their research, no opinions of any kind, except for the title of the blurb/article...
So when they indicate 159 problems per 100 cars, does that mean an average of 1.6 problems per year reported per vehicle?
#21
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Originally Posted by faszinated
It takes German car manufacturers a year to get the bugs worked out usually.
#22
USMarine
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Originally Posted by bobporsche996
"I was reading an article that the latest JD Powers survey showed Porsche had
159 problems per 100 vehicles, according to their Initial Quality Study. That
compares with 117 problems in 2003."
I'm a bit confused... I thought JD Power ranked porsche as the #1 most reliable
sports car... with these figures, that doesn't seem to correspond with those
figures...
Also, does this mean that problems are mounting as the years continue on
older models, such as 99s?, going from 117 probs per 100 in 2003 to 159
probs per 100 in 2004 sofar including all model years ever, or just for the
boxster, 996, or what?
Anyone more knowledgable on JD Power care to explain some of this to
me?
159 problems per 100 vehicles, according to their Initial Quality Study. That
compares with 117 problems in 2003."
I'm a bit confused... I thought JD Power ranked porsche as the #1 most reliable
sports car... with these figures, that doesn't seem to correspond with those
figures...
Also, does this mean that problems are mounting as the years continue on
older models, such as 99s?, going from 117 probs per 100 in 2003 to 159
probs per 100 in 2004 sofar including all model years ever, or just for the
boxster, 996, or what?
Anyone more knowledgable on JD Power care to explain some of this to
me?
The Porsche 996 is, and has been, the higest ranked Premium sports car for the last 4 years by JD Powers and Associates when considering all catagories and quality control at the factory. If you consider all areas all other Premium Sports Cars don't get close to the 996 in when build quality and all catagories are factored into the ranking.
#23
Originally Posted by itradem
H1,
To be fair, what scale are you 911, 3-Series, and Vette numbers on???
I like what I see, as long as we are not talking a 10 scale...
To be fair, what scale are you 911, 3-Series, and Vette numbers on???
I like what I see, as long as we are not talking a 10 scale...
#24
Racer
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Mmmm....1.5 problems per car. Gee thats scary. I'm not looking forward to sleeping tonight because I just know I'm going to toss and turn worrying about my visor hangar breaking or something catastrophic like that.Thanks Bobby for doing the math, for a minute there I thought you were saying 159 faults per car-then again your car.....wait on I've been told to be nice...but hang-on this is a forum.It would be good if it was all sweetness and light, but reality is not like that.I've always learnt the most by lively discussion,including criticism directed towards me-so it would be a shame if everything was sanitised. The Porsche I have( yes Bob I do have one) has had its share of minor problems (leaking cam covers,spark plug o rings etc) I wasn't thrilled about it but its a car that exists in a physical world with friction, heat, cold etc, so things will,at times, go wrong. It is another matter entirely to posit a notion that a 996 Porsche is a time bomb waiting to explode. So my point is...Bob's tedious banging on about some endemic manufacturing malady afflicting Porsche just cannot be substantiated.The most embarassing thing is seeing him get into a lather thinking "ooh look 159 faults per car-my car was normal after all" when he just got it wrong-is just cringeworthy. I love these cars to death, but not to the point of blindness to the facts.I accept the faults they have, but I will not cobble together some biased myth just because I mistakenly went to a Ford Dealer.
#25
Perhaps Bob is beating a dead horse, but then how do you explain the RMS issues on late model 996's like Motor Trend mags 04 C4S? I thought the seal design was fixed?
http://www.motortrend.com/roadtests/...ct/index2.html
Once the warranty honeymoon is over for these, then I would guess the consumer feedback will be less favorable regardless if bought at a Porsche or Ford dealer.
http://www.motortrend.com/roadtests/...ct/index2.html
Once the warranty honeymoon is over for these, then I would guess the consumer feedback will be less favorable regardless if bought at a Porsche or Ford dealer.
#26
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The Cayenne has put Pcars in bad light overall. If you check the Cayenne board, new owners have 4-5 TSBs that haven't been done on delivery and these count. It is to be expected since it's a new body, chassis and engine. I won't even go near the electronics.
My 996 had the loss of coolant issue and little else. Remember the '99 motor was new castings to hold fluid, unfortunately the rms issue is a direct result of that.
Personally, I don't think the 911's should be grouped with the Cayenne (which probably has over 200 issues per hundred).
My 996 had the loss of coolant issue and little else. Remember the '99 motor was new castings to hold fluid, unfortunately the rms issue is a direct result of that.
Personally, I don't think the 911's should be grouped with the Cayenne (which probably has over 200 issues per hundred).
#27
I think most Porsches are driven only about 5000mi./yr. This may overestimate the reliability compared to cars driven more miles per year.
edited
edited
Last edited by ebaker; 12-05-2004 at 04:45 AM.
#28
USMarine
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Originally Posted by ebaker
I think most Porsches are driven only about 500mi./yr. This may overestimate the reliability compared to cars driven more miles per year.
Huh????????????? I think MOST PORSCHE OWNERS would say maybe in your town and around your own block!
#30
Race Car
I'm basing that on the large number of very low mileage used cars available.
So just how many 996's are there for sale with less than 3,000 miles on them? I would like to find a few of those.
So just how many 996's are there for sale with less than 3,000 miles on them? I would like to find a few of those.