Thanks for this - I am currently discussing this problem with my Porsche Service Center. I have a MY95 tt with a few rust bubbles around the windows. However the warranty guys were saying that this is not necessarily covered under the Porsche 10-year anti-corrosion warranty. Maybe this bulletin will spur them into action.

Rich - I don't suppose you have a recall notice for MY95 turbos as well do you?

Rob

 

I discovered today a lot of bubbles at the sides and bottom of my front windshield.
Could anyone E-mail me the PDF Porsche service bulletin to repair the rust.
Thanks a lot!

Honijk
The Netherlands

 

</font><blockquote><font size="1" face="Verdana,Tahoma,Arial,Helvetica,Geneva">quote:</font><hr /><font size="2" face="Verdana,Tahoma,Arial,Helvetica,Geneva">Originally posted by Honijk:
<strong>I discovered today a lot of bubbles at the sides and bottom of my front windshield.
Could anyone E-mail me the PDF Porsche service bulletin to repair the rust.
Thanks a lot!

Honijk
The Netherlands</strong></font><hr /></blockquote><font size="2" face="Verdana,Tahoma,Arial,Helvetica,Geneva">Done.

 

FF: Would you mind emailing me a copy, too? I discussed this with my dealer and was told it was not covered...... Thanks.

 

Kim & NRK,

It's on it's way! <img border="0" title="" alt="[Wink]" src="wink.gif" />

FYI,

Honijk here said in his e-mail that his dealer refused to fix because rust is not inside, but it's from outside & that's why they don't fix it (under warranty).

I think that's just big BS. If there is rust underneath of the windshield seal & or around the area, that doesn't make any difference whether it's inside or outside (I don't fully understand what "outside" & "inside" actually mean here).
Bulletin says nothing where the rust should've 'come from'.

 

Coverage for rust appears to come from a good-will type of fund and is under the discretion of the dealer and the regional Porsche rep. If the dealer champions your cause to the Porsche rep, and he approves, then you will get the repair done. If the dealer blocks it, or the rep does not approve, then it does not get done. Its unclear if any appeal process exists other than phoning the rep or his boss.

I had some rust under the seals on my Targa....the dealership sponsored the repair to the Porsche area rep and he approved it. Cost Porsche lots of $$ since they had to remove the Targa roof to repair it. I was happy the dealer did champion my cause in that case. However, I also had some rust on the rear supporting struts just behind the rear-wheels and they refuse to go after that even though I could classify it as corrosion. Porsche indicated this was an "expendable" item. So its not clear cut...

I had an 83SC that had zero rust....is it my imagination or the 993's are more prone to rust than the 964 and previous 911's? This is my first Porsche that I had any rust on....

 

Mine is in the rear drivers side window. I was having a spoiler put on anyway so I had them do the repair, I guess I should have had the dealer do it.

 

</font><blockquote><font size="1" face="Verdana,Tahoma,Arial,Helvetica,Geneva">quote:</font><hr /><font size="2" face="Verdana,Tahoma,Arial,Helvetica,Geneva">Originally posted by Silver Bullet:
<strong>It is best to keep a cash cow happy... </strong></font><hr /></blockquote><font size="2" face="Verdana,Tahoma,Arial,Helvetica,Geneva">Oh yes, and since that cow is now gonna buy twice more parts...

 

Hi Rich,

Could you either mail me a copy of the bulletin or re-upload it as the file appears to have expired?

I did mention it to my OPC who naturally claimed that it wasn't covered, etc, etc as they always do over here.

Thanks,

David
<img border="0" alt="[crying]" title="" src="graemlins/crying.gif" />

 

Well, in the meantime I have the answer of Porsche Holland (PON)to my rust problem below the runner trim of the front windshield (see above). They took pictures of the rust with a digital camera and sent the photos to Porsche Headquarters in Stuttgart, Germany. The reply came the next day and was as follows: the rust does not fall under the 10-year warranty against "durchrostung" because they judged the rust as a result of an external factor. In my case, they said, the rubber trim has caused the corrosion because of "rubbing" of the trim on the paint during driving.... No guarantee.

 

</font><blockquote><font size="1" face="Verdana,Tahoma,Helvetica">quote:</font><hr /><font size="2" face="Verdana,Tahoma,Helvetica">Originally posted by Honijk:
<strong>Well, in the meantime I have the answer of Porsche Holland (PON)to my rust problem below the runner trim of the front windshield (see above). They took pictures of the rust with a digital camera and sent the photos to Porsche Headquarters in Stuttgart, Germany. The reply came the next day and was as follows: the rust does not fall under the 10-year warranty against "durchrostung" because they judged the rust as a result of an external factor. In my case, they said, the rubber trim has caused the corrosion because of "rubbing" of the trim on the paint during driving.... No guarantee.</strong></font><hr /></blockquote><font size="2" face="Verdana,Tahoma,Helvetica">An absolute cop out! Another reason dealers give is that they will ask if the windscreen has been replaced. If it has, they have instant ammo by saying that the windscreen was not reinstalled properly, and that this was the cause of rust...

 

Had my rear window surround rust bubble checked out by UK Porsche bodyshop told no chance - had it repaired outside dealership chain; to stop problem in the future silicon seal around two thirds of rear window.

 

It's hard for me to imagine that Porsche would not cover this kind of rust. Even if the window trim "caused" it by rubbing, that's the fault of the car, not the owner. "Driving" caused the problem??? Are we not supposed to drive the cars?

Three years ago when I started shopping for a 993, I saw one at a Porsche dealer that had rust bubbling up at the bottom right corner of the windshield (it was a very early car, 1/94 build). I pointed this out to the dealer, and they checked with PCA. I was told that it would be covered under the 10-year corrosion warranty, and that it would be fixed prior to delivery. Although I bought a different car, I couldn't imagine then, nor can I now, that this type of rust wouldn't be covered unless something external (meaning not attached to the car like the window trim) clearly caused the damage.

It seems that US owners might be having better luck with this -- perhaps this is one upside to our litigious society...

 

I have this problem on my Targa. I talked with the closest dealer to me (Porsche North Orlando) and the guy said, "The corrosion warranty only covers rust *perforation* in the body. These trim parts aren't 1) perforated, or 2) part of the 'body', like the fender or hood would be."

<img border="0" alt="[grrrrrrr]" title="" src="graemlins/cussing.gif" />

When I pressed he "promised" to talk to the regional rep and get back to me. That was two months ago.... <img border="0" alt="[grrrrrrr]" title="" src="graemlins/cussing.gif" />

Needless to say I don't plan to have work done there unless absolutely necessary. I just felt they were giving me the runaround from the start.

I hate to ask the same question a bunch of other post-ers have asked, but could someone send me a copy of the TSB on the problem in email? My email address is chriswilson@cfl.rr.com.

Thanks. <img border="0" alt="[cheers]" title="" src="graemlins/beerchug.gif" />

Chris

 

</font><blockquote><font size="1" face="Verdana,Tahoma,Helvetica">quote:</font><hr /><font size="2" face="Verdana,Tahoma,Helvetica">Originally posted by vjd3:
<strong>
My car has a 10/94 build date, though ... maybe I'm just unlucky. I hate to do any paint work on it, I can tell you that. But I guess red is an easy color to match.
</strong></font><hr /></blockquote><font size="2" face="Verdana,Tahoma,Helvetica">I have the same thing under the passenger front glass. The dealer was willing to fix it (under warrantee), but it's getting done as part of the restoration job my brother is doing.

I think I'll ask him to look carefully around all the glass areas - which seems to be the culprit. Also, I'll ask him to take lots of pictures as he gets into the work, so we have more restoration information.

BTW, red is not an easy color to match...it's one of the hardest, due to sun fade.