KW V3 just arrived
08-22-2008, 02:39 PM
#18
09-08-2008, 09:26 PM
#20
Pro
Thread Starter
I had these installed but it looked like a large puddle under the car from one of the coilovers leaking. The manager at KW still thinks this could be assembly oil. Does anyone have any suggestions on how to tell if the coilover has leaked assembly oil or actual oil? The mechanic seemed to think that it was definately the shock leaking and not assembly oil.
09-08-2008, 11:46 PM
#22
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I had these installed but it looked like a large puddle under the car from one of the coilovers leaking. The manager at KW still thinks this could be assembly oil. Does anyone have any suggestions on how to tell if the coilover has leaked assembly oil or actual oil? The mechanic seemed to think that it was definately the shock leaking and not assembly oil.
09-09-2008, 01:41 AM
#23
Pro
Thread Starter
What would a red or blue color mean? I didnt see the puddle in person, but in the box where it was leaking to begin with it looked clear.
Just feels like KW was trying to not deal with me the right way, and now if it really is leaking I am going to have to spend a lot of money to get it swapped back and forth.
Just feels like KW was trying to not deal with me the right way, and now if it really is leaking I am going to have to spend a lot of money to get it swapped back and forth.
09-09-2008, 04:12 AM
#27
RL Technical Advisor
KW enjoys an enviable reputation in Europe for performance and ride quality so I am following this thread VERY closely.
Warranty & technical support are, IMHO the most important aspects of any product so I hope they measure up to some of their competitors which are exemplary in that respect.
Warranty & technical support are, IMHO the most important aspects of any product so I hope they measure up to some of their competitors which are exemplary in that respect.
09-09-2008, 04:12 AM
#28
Pro
Thread Starter
PM sent, any help would be awesome. I feel as though it does suck to make the customer jump through hoops and possibly a lot of money for what I think is a defective part.
I will attach a picture showing what I am talking about. But the mechanic took a pic on his cell phone of the puddle in his garage while the car was on the lift. If they said this was a common problem with the assembly oil the amount in the box would make sense to me. They told me to put everything on its softest setting and push down on the shock 10 times and repeat a few times. The leak stopped. But once i tightened them back up and they were put on the car, it leaked again just sitting in the air.
I will attach a picture showing what I am talking about. But the mechanic took a pic on his cell phone of the puddle in his garage while the car was on the lift. If they said this was a common problem with the assembly oil the amount in the box would make sense to me. They told me to put everything on its softest setting and push down on the shock 10 times and repeat a few times. The leak stopped. But once i tightened them back up and they were put on the car, it leaked again just sitting in the air.
