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Surround view cameras intermittently don't work

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Old 05-11-2023, 08:33 PM
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remington
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Default Surround view cameras intermittently don't work

The surround view cameras in my 3 week old 2023 992 C2 intermittently don't work, including the rear view camera. Seems to happen about 10% of the time at start-up and they remain disabled until the vehicle has been parked for a few hours. I've done some searching and it seems others have had this in Macans and Cayennes, and concerningly there was no fix despite some having multiple parts swapped out. I don't see much about it in the 992. Since it's all the cameras at once, it's presumably not a single bad camera, maybe a control module somewhere in the system.

Anyone have this issue? I know I can just take it to the dealer but thought I would seek the experience of rennlisters first.




Old 05-11-2023, 08:35 PM
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detansinn
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Low battery can do that.
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remington (05-11-2023)
Old 05-11-2023, 09:28 PM
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icanthelpit
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I’ve experienced that a few times. I press the camera icon on the PCM when it happens and then it works as designed. I have not had it happen since the PCM was recently updated by the dealership (WNT 1) but I have not driven the car much since that update due to other mainly self imposed distractions. Wrapping those up by the end of next week so I’ll keep tabs on that issue soon. On Ctek maintainer when not being used.

Last edited by icanthelpit; 05-11-2023 at 09:35 PM.
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remington (05-11-2023)
Old 05-12-2023, 12:52 AM
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remington
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Originally Posted by icanthelpit
I’ve experienced that a few times. I press the camera icon on the PCM when it happens and then it works as designed.
What camera icon are you referring to? I'd like to try that.
Old 07-14-2023, 08:18 AM
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992Hellcat
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I've got the exact same issue with my 2023 Turbo S, I’ve had the dealer reprogram the PCM multiple times to no avail. At one point it actually worked fine for a couple of weeks, but then the issue was back.

The car has now been at the dealership for more than a week, and still no positive news.

Have you managed to find any solution to this?
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KLOC (08-17-2023)
Old 07-14-2023, 10:27 AM
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We just bought a 2023 Cayenne a few months ago and it has been doing the same thing. We haven't had a chance bring into the dealership yet. Every time it happens we take a picture of it to show how many times it has happened. One of the members on the Cayenne forum said that he was told that Porsche are working on a software update for this problem.
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remington (07-14-2023)
Old 07-14-2023, 12:01 PM
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Originally Posted by 992Hellcat
I've got the exact same issue with my 2023 Turbo S, I’ve had the dealer reprogram the PCM multiple times to no avail. At one point it actually worked fine for a couple of weeks, but then the issue was back.

The car has now been at the dealership for more than a week, and still no positive news.

Have you managed to find any solution to this?
I haven't, I have a service appointment next week to have it checked out (it took 2 months) but now I'm not confident it will be fixed. It's annoying.
Old 07-14-2023, 06:35 PM
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jlegelis
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Likely a PCM 6 bug which will get fixed… eventually. Porsche doesn’t seem to understand that owner expectations for software updates have fundamentally changed due to rapid cycles for App Store and IOS-style updates. Granted, the rigor of an automotive environment (and perhaps regulatory concerns) demands longer testing cycles but six months to a year seems the minimum time for an actual ‘fix’ for anything these days. Not to excuse any of this but PCM 5 at the 992 launch was riddled with bugs requiring a number of updates to correct.

If you have a PIWIS setup check for errors from the various controllers, and clear any that may be present. Sometimes controllers will timeout and won’t communicate with other so clearing any errors will possibly get things functioning again (ie the camera controller may not be communicating with PCM, etc).

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remington (07-14-2023)
Old 07-19-2023, 03:12 AM
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Update from the OP: Took my 992 in for service to address this issue, later the same day got a call saying they found a fault in the front camera and would replace it, part will take 2 days to arrive. I am somewhat skeptical that this is the problem given every camera has been failing intermittently, but I will give them the benefit of the doubt. At the least they didn't give me a could not replicate answer.
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Schwarz992C4S (07-19-2023)
Old 07-28-2023, 10:41 PM
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remington
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Follow-up from the OP: received my car back from the dealer after 10 days. Per service records a scan of the vehicle found multiple camera faults, fault that occurred first was front bumper camera faulty, that was replaced, first ordered replacement arrived broken, hence it took over a week. I just picked up the car, all cameras currently work. Time will tell...
Old 07-29-2023, 05:13 PM
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Happened to me on collection day. Wouldn't go away no matter what I did, so I performed a factory reset on the PCM and that fixed the problem. Hasn't occurred ever since.
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remington (08-01-2023)
Old 07-30-2023, 04:35 PM
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Further follow up: The problem recurred 2 days after I got my car back with a replaced front camera .
Old 08-01-2023, 03:11 AM
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Originally Posted by InfiniteSmiles
Happened to me on collection day. Wouldn't go away no matter what I did, so I performed a factory reset on the PCM and that fixed the problem. Hasn't occurred ever since.
Just tried it. We will see. It was a PITA having to set everything up again from scratch especially 4 different garage doors. But I'm desperate enough to try it.

Update: problem persists.

Last edited by remington; 08-03-2023 at 12:18 AM.
Old 08-01-2023, 02:16 PM
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Icegrill
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I think I had this issue intermittently on my 23’ C2, it wouldn’t always display the cams and I’d have to activate manually. I removed it from my 24’ T build.
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remington (08-01-2023)
Old 08-01-2023, 11:27 PM
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You guys are making me nervous on this option. It is something I want to get on mine once I get an allocation.


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