Surround view cameras intermittently don't work
09-03-2023, 04:42 PM
#31
Time to try another dealer. The people you're working with clearly don't know what they're doing.
Don't write off the whole ownership experience because of one incompetent service department. That would be a permanent solution to a temporary problem, and one that could just as easily happen with any other marque. Do what you'd do with a persistent medical problem: get a second opinion.
Don't write off the whole ownership experience because of one incompetent service department. That would be a permanent solution to a temporary problem, and one that could just as easily happen with any other marque. Do what you'd do with a persistent medical problem: get a second opinion.
09-03-2023, 05:32 PM
#32
09-05-2023, 01:48 AM
#33
Burning Brakes
Thread Starter
Time to try another dealer. The people you're working with clearly don't know what they're doing.
Don't write off the whole ownership experience because of one incompetent service department. That would be a permanent solution to a temporary problem, and one that could just as easily happen with any other marque. Do what you'd do with a persistent medical problem: get a second opinion.
Don't write off the whole ownership experience because of one incompetent service department. That would be a permanent solution to a temporary problem, and one that could just as easily happen with any other marque. Do what you'd do with a persistent medical problem: get a second opinion.
09-06-2023, 11:58 AM
#34
Racer
This issue is a freaky gremlin. Seeing as he's had cameras and control module replaced, there's something going on with the car that's causing it that may have nothing to do with the camera, but could be shorting something out, for all we know.
09-06-2023, 12:01 PM
#35
Racer
Update, after another 2 weeks a 2nd camera control module (price from Porsche $4,500, covered under warranty of course) showed up, was installed, and dealer called me saying it was fixed. Total time in the service department this time, 24 days, total time in all about 40 days. Cameras haven't worked since delivery. For those keeping score I have had 2 cameras replaced and 2 now camera control modules. I arrived to pick it up so excited,. I hadn't driven the car in almost a month, started it up, put it in reverse to head home, all cameras failed to function, exactly the same problem. COULD NOT BELIEVE IT. I have been very patient with the service department, but I got angry. They were very apologetic. I'm back in my loaner car, an extremely underwhelming base macan on which I have driven 1500 miles over the course of the last 2 months. I am at a total loss. I waited 8 months for this car to be built to my spec, was so excited for it, it was supposed to be a fun experience for me, I've gone from telling myself it's no big deal, to being mildly annoyed, to the point where I now hate the sight of it. It's been nothing but a PITA with this stupid problem. I'm seriously considering lemon law-ing it. It already qualifies based on number of days being repaired.
09-06-2023, 03:29 PM
#36
That's what I mean. There is nothing wrong with the camera. Somewhere a rat has chewed on a wire, or a ground lug was never properly secured at the factory. The dealer clearly has not spent 30 seconds to check for either of these issues. If you otherwise enjoy the car, let somebody else try before giving up.
That's all I'm saying.
That's all I'm saying.
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remington (09-11-2023)
09-11-2023, 03:10 PM
#38
Update, after another 2 weeks a 2nd camera control module (price from Porsche $4,500, covered under warranty of course) showed up, was installed, and dealer called me saying it was fixed. Total time in the service department this time, 24 days, total time in all about 40 days. Cameras haven't worked since delivery. For those keeping score I have had 2 cameras replaced and 2 now camera control modules. I arrived to pick it up so excited,. I hadn't driven the car in almost a month, started it up, put it in reverse to head home, all cameras failed to function, exactly the same problem. COULD NOT BELIEVE IT. I have been very patient with the service department, but I got angry. They were very apologetic. I'm back in my loaner car, an extremely underwhelming base macan on which I have driven 1500 miles over the course of the last 2 months. I am at a total loss. I waited 8 months for this car to be built to my spec, was so excited for it, it was supposed to be a fun experience for me, I've gone from telling myself it's no big deal, to being mildly annoyed, to the point where I now hate the sight of it. It's been nothing but a PITA with this stupid problem. I'm seriously considering lemon law-ing it. It already qualifies based on number of days being repaired.
The following 2 users liked this post by 992Hellcat:
JamesfromSG (10-30-2023),
remington (09-11-2023)
09-11-2023, 03:54 PM
#39
Sounds like a bad batch of wiring harnesses is the likely problem, one that is affecting multiple owners. A lot of their harnesses were made in Ukraine prior to the invasion, so Porsche may have had to scramble for an alternate supplier on short notice.
If any of the cars are 2021 or earlier models, that would argue against that idea, of course.
If any of the cars are 2021 or earlier models, that would argue against that idea, of course.
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remington (09-11-2023)
09-11-2023, 04:03 PM
#40
Burning Brakes
Thread Starter
Hi, I finally got my car back. It was in the dealer for almost one month. To give you some background, they did several programming and resets, but that didn't help. They replaced the rear camera, but that didn't help either. Finally, they received word from Germany that they needed to replace the entire camera harness (wiring). I got the car back last week and the fault has not recurred since then. I hope this fixed it.
Last edited by remington; 09-11-2023 at 04:05 PM.
The following users liked this post:
992Hellcat (10-13-2023)
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JamesfromSG (10-30-2023)
09-14-2023, 03:34 PM
#42
Update, after another 2 weeks a 2nd camera control module (price from Porsche $4,500, covered under warranty of course) showed up, was installed, and dealer called me saying it was fixed. Total time in the service department this time, 24 days, total time in all about 40 days. Cameras haven't worked since delivery. For those keeping score I have had 2 cameras replaced and 2 now camera control modules. I arrived to pick it up so excited,. I hadn't driven the car in almost a month, started it up, put it in reverse to head home, all cameras failed to function, exactly the same problem. COULD NOT BELIEVE IT. I have been very patient with the service department, but I got angry. They were very apologetic. I'm back in my loaner car, an extremely underwhelming base macan on which I have driven 1500 miles over the course of the last 2 months. I am at a total loss. I waited 8 months for this car to be built to my spec, was so excited for it, it was supposed to be a fun experience for me, I've gone from telling myself it's no big deal, to being mildly annoyed, to the point where I now hate the sight of it. It's been nothing but a PITA with this stupid problem. I'm seriously considering lemon law-ing it. It already qualifies based on number of days being repaired.
The following users liked this post:
remington (09-14-2023)
09-14-2023, 04:03 PM
#43
Burning Brakes
Thread Starter
I have the same isse for my 992 C4 GTS since last november... I have been going to the dealer countless times and no solutions. In May they said they suspected to be the wires and they had the Germany sent over a set of wires (total 4), they first replaced 3 of them in late July because they said Porsche Germany sent 1 incorrect wire... I took my car and everything was fine for couple weeks til they notified me again saying they are required to replace all wires and HERE WE GO AGAIN. Now I need to send it back for them to do further test because they returned the replaced wire back to Germany...