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Originally Posted by MiamiAnimalDoc
(Post 18133172)
UPDATE --> Dealer wont cover and submitted to Porsche. Porsche declined to fix it. They say it was from trauma.
My ppf guy now has to come out of his pocket it seems Disappointing how Porsche handled it with me. Also, dealer was a a&&hole. PCNA is well aware of the issue. bring screenshots from the forum and share that basically all other dealers have covered this with no issue. I'm sure the new dealer will be happy to earn your biz. Reach out to PCNA directly as well. |
Originally Posted by chance6
(Post 18117278)
Yep, you got a different kind of pandemic here. Even a recall would suck. Hope this stuff doesn't create new rattles.
OK, maybe pandemic is a bit extreme. Hope they get this ironed out at the factory. |
So all these broken windows are from "trauma?
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Originally Posted by CAlexio
(Post 18135004)
So all these broken windows are from "trauma?
window #1: broke likely from the torsion of a steep turn. But it’s possible it was broken before the turn, I wasn’t actually the one that noticed it first, it was my Detailer. window #2: this was definitely cause from hitting the quarter panel window, due to misalignment, it hit the back window when closing the door. window #3: the dealer broke this one. They have a steep turn down into their basement, which is where the car was driven to be stored while it was waiting for new windows #1 and #2. They think it broke while driving it down that ramp, I wasn’t even there so I don’t know. it’s so weird!!!! |
Broke by driving down a ramp??
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Originally Posted by chance6
(Post 18141210)
Broke by driving down a ramp??
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Originally Posted by CPS992
(Post 18133515)
What’s to figure out? You trust your PPF guy, you know it’s a Porsche defect…..tell your PPF guy to put his checkbook away and get yours out.
2200 for that lil window! |
Originally Posted by MiamiAnimalDoc
(Post 18141686)
Correct. That is what has now happened. I gave Porsche a mouthful and ordered it from another dealer who was much more helpful.
2200 for that lil window! terrible on Porsche. I’m completely confused that your experience was opposite to mine with the same defect. My guy literally called Porsche HQ and they said they’re aware of it and it was automatically warrantied. I didn’t have to do anything. they’ve replaced three broken windows now. |
Originally Posted by L2_ONBOARD
(Post 18142519)
first of all, good on you.
terrible on Porsche. I’m completely confused that your experience was opposite to mine with the same defect. My guy literally called Porsche HQ and they said they’re aware of it and it was automatically warrantied. I didn’t have to do anything. they’ve replaced three broken windows now. |
Originally Posted by MiamiAnimalDoc
So upset over it. Glad your dealership did the right thing. I’m gonna call another dealership Monday, but none the less keep my order for the piece as they said it is in back order and take months.
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Having lived with the 992 for a week Im struck how vulnerable the door glass is to being grabbed during door closure esp by passengers and wonder if this contributes to some cases . Doesn't explain the windscreen or quarter lights of course ...
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On phone now with PCNA filing a complaint!
Wish me luck. |
Getting the car ready for my first trip to the track with it and worried about attaching my Garmin Catalyst to the windshield with a suction cup mount. It’s a pretty big device that even mounted close to the dash will apply enough atypical force to cause a problem with the glass. Just the possibility of a problem at speed makes me rethink using it.
What has been the groups’ experience with windshield mounted data devices and cameras? |
So far no problems with suction cup mounted VBOX camera, OLED and AIM Solo. I’m not throwing the towel in yet with Porsche Track Precision. I will be adding a cell phone mount suction cup too.
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Update--> Called PCNA last Monday and submitted for a case. No news yet, but hopefully they will cover it.
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