991 Carrera engine fire
#31
Hi Pilotmcc,
So sorry to hear about the fire-Glad you are ok. Hope PCNA steps up and does the right thing regarding a new car. I could not agree more that after spending 100k on a car and being **** as we are they should do the right thing and replace it.
So sorry to hear about the fire-Glad you are ok. Hope PCNA steps up and does the right thing regarding a new car. I could not agree more that after spending 100k on a car and being **** as we are they should do the right thing and replace it.
#32
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No question about it, PCNA should step up to the plate and replace your car.
That said, it would surprise me if they do. Those who are suggesting that you should have just let it burn to the waterline are... well, pretty much right.
That said, it would surprise me if they do. Those who are suggesting that you should have just let it burn to the waterline are... well, pretty much right.
#34
i sincerely hope you get a new car out of this, porsche can't be placing money over the bad publicity this is going to cause if you arent 100% satisfied.
is the NHTSA involved all all yet?
#35
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At this point I am quietly awaiting word on the progress toward resolution. I have no reason to feel that things will not be put right. I feel the best path is to put faith in the system and remain optimistic. I have not contacted anyone besides PCNA, dealership and the insurance company. As far as I know, the NHTSA is not involved, but it is possible that they have been contacted.
For now I silently wallow in my depression.
For now I silently wallow in my depression.
#37
Most likely the fuel line recall wasn't done or not done correctly (dealer's fault). At least we know it wasn't a power steering pump hose leak (unless you have PDCC?).
New $100k+ car ... even replacing the whole motor and repainting the back end of the car, the insurance co will want to repair. Hopefully something works out on the dealer or Porsche's end for you! (you may need an attorney eventually if you don't want the car back)
Don't mean to sound sadistic, but any pics of the damage?
New $100k+ car ... even replacing the whole motor and repainting the back end of the car, the insurance co will want to repair. Hopefully something works out on the dealer or Porsche's end for you! (you may need an attorney eventually if you don't want the car back)
Don't mean to sound sadistic, but any pics of the damage?
#38
I don't know how I feel about it. I, like most Porschephiles, am a bit of a perfectionist and have a lot of "pride of ownership". The unfortunate part of it is: "It will never be the same". If repairable, it is damaged goods, probably with a lingering odor and will always have the stigma of a "burner". I'm long faced about it but that's why we pay 100K+ for a special car, we want it to be "just so". PCNA must understand that it's customers are, to use an overused term, "****" and usually take very good, almost obsessive care of their stuff.
Hopefully, Porsche or the insurance company will do the right thing: I personally feel that Porsche should step up to the plate on this one.
#39
Plastic shrouds and a "top service" design puts all the normally leaky stuff at the top of the engine and yet hidden from plain view.
Here's one wild guess:
The oil change left the filter less than perfectly sealed, or the tech simply neglected to complete the installation and check procedure correctly.
This is a remarkably common occurence in dealerships. Techs leave brake caliper bolts without final torque, they leave oil drain plugs "finger tight" and so on. Service procedures these days are sequential. This leaves no opportunity for the tech to be "multi-tasking" and make mistakes like leaving a spark plug out and ending up with a shop rag "ingested" into that cylinder during an attempt to restart and test the engine. These things rarely get reported to the customer, rarer still to be reported to the given auto repair regulator (BAR or bureau of automotive repair in California.)
That said, there may well be a design flaw in the new engine or in the Cabrio specifically. While I agree with the "let it burn, or they'll repair it" sentiment, and I'm sure a couple of the 458 Italia Ferraris that burned to a crisp could have been saved with only some damage to a fender liner when the glue caught fire, it's not a realistic or ethically viable standpoint. Porsche deserves to find the cause of the fire. Other Porsche owners deserve to know their Cab is not about to self-immolate (perhaps in the garage of their home as they sleep at night.)
Here's one wild guess:
The oil change left the filter less than perfectly sealed, or the tech simply neglected to complete the installation and check procedure correctly.
Over time, oil seeped and weeped into the bowl of the filter mount. A nice long drive and the accumulated oil reached flash point. The "smell" was the fire consuming the engine compartment fuel sources and then breaching the seals on the intake until finally taking out a vital ignition component.
This is a remarkably common occurence in dealerships. Techs leave brake caliper bolts without final torque, they leave oil drain plugs "finger tight" and so on. Service procedures these days are sequential. This leaves no opportunity for the tech to be "multi-tasking" and make mistakes like leaving a spark plug out and ending up with a shop rag "ingested" into that cylinder during an attempt to restart and test the engine. These things rarely get reported to the customer, rarer still to be reported to the given auto repair regulator (BAR or bureau of automotive repair in California.)
That said, there may well be a design flaw in the new engine or in the Cabrio specifically. While I agree with the "let it burn, or they'll repair it" sentiment, and I'm sure a couple of the 458 Italia Ferraris that burned to a crisp could have been saved with only some damage to a fender liner when the glue caught fire, it's not a realistic or ethically viable standpoint. Porsche deserves to find the cause of the fire. Other Porsche owners deserve to know their Cab is not about to self-immolate (perhaps in the garage of their home as they sleep at night.)
#42
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I have a couple of post incident photos of the fire. One has the hose stream headed down into the engine box. I'll see if I can load them from my phone.
#43
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Interesting analysis by Carrera GT. Thanks for the insight. I've worked as a marine engineer and certainly understand the issues with tech concentration and follow-up. That said, I have no issues with those guys.
PCNA has been in contact with my insurance adjuster and the dealership and evidently they will inspect the car on the 9th. Hardly breaking their necks to do their due diligence. Am i paranoid or are we starting to see some waffling? I remain optimistic, however.
No, no loaner. I've got another rig. This dealership doesn't provide Porsches, they rent something for you. I've been provided with an MB C 250 in the past.
PCNA has been in contact with my insurance adjuster and the dealership and evidently they will inspect the car on the 9th. Hardly breaking their necks to do their due diligence. Am i paranoid or are we starting to see some waffling? I remain optimistic, however.
No, no loaner. I've got another rig. This dealership doesn't provide Porsches, they rent something for you. I've been provided with an MB C 250 in the past.
#44
Rennlist Member
Hmm. He was under no obligation to mitigate the damage, IMHO. Car fires are dangerous. Nobody could fault him for evacuating the area, warning the neighbors to keep clear, and calling 911.
#45
Well, there's no point in moralistic pontification. I think the owner reacted conscientiously. I wish I could say the same of Porsche when dealing with coolant hose fitting failures and centerlock failures.