last993

Thank you for the suggestion, there was a mechanic named Charlie (can't remember his last name) in BH that I used to take my 993 to many moons ago, excellent mechanic, think he is a shop foreman there now, he doesn't work on cars himself. Anybody has experience w/ Rusnek in Pasadena ?

roup1

I also got the letter about the AC. (Mine is a dec build, feb delivery). Took mine in on Friday for 3 campaigns: AC, seals, and control units. My dealer is Circle in Long Beach. They've already done the seals on a couple of 991s. They estimated 3-5 days.

chuckbdc

Mine went in yesterday for the same. Same Estimate.

Wanted a red Panamera GTS or at least a Cayanne S for a loaner. All I got was a lousy Audi Q5. Ok, its better than a T-shirt.

roup1

The gave me a base Panamera as a loaner...wow, talk about under-powered!

chuckbdc

I was actually thinking of replacing my Infiniti G35 with a Panamera. Now I am thinking Q5.

Hell if I am getting a truck with a liftgate it might as well seat three in the back. And the sunroof opens about 6 feet. Take that, short sighted Porsche dealer!

hlee1169

Q5? Not Cayenne?

chuckbdc

See prior post above.

holminator

How weird. My December build 05 997 had a schrader value issue on the ac that needed fixing. No such problem on the April 991 for anyone with a similar build date.

last993

Hello Roup1 - can you comment on quality of work done by Circle Porsche ? also if you dont mind me asking, who is your service rep ? TIA

roup1

My service adviser is Alberto. They are a small family-owned operation and as far I can tell, he's the only service adviser on staff.

So far, they have been great to deal with. I'll post a follow up once I collect my car...

chuckbdc

Update. Dealer did "software update on control unit" whatever that was, and is in midst of replacing both AC pipes - which had evidence of leaking. So it is supposed to go to body shop tomorrow for front seal replacement. Means that they will not hav car for 3 days as originally estimated- more like a week.

They will trade the Audi Q5 loaner for a Panamera for the duration. Small compensation, but I sure don't want the job rushed, so will just have to suffer

PS The Audi is a decent crossover with good room. The torquey Audo 2.0 turbo has adequate power with just me in it. I always thought these were just tall A4 sedans, but it is seems more a mid size 4wd SUV that rides well. I assume it will share its structure with the upcoming Porsche Macan. Could be interesting for folks who like the SUV feel and/or utility but find the Cayanne too much.

hlee1169

Sorry to hear that. My car has been in the shop since Monday just for replacement of both AC pipes- evidence of leaking, so far no update from the dealer yet.

My loaner is a Nissan Altima, so you are pretty lucky.

chuckbdc

Not really complaining. It comes with the territory when buying early copies of a new model. Happy that Porsche is aggressive at running fixes.

spourreza

No campaigns on mine. Zero. Build date 3/2012. I called and asked.

deturney

Did you call PCNA or a dealer? If you called a dealer double check with a call to PCNA.