amphicar770

Certainly that is not unreasonable. However, it still seems like there is potential grey area. Lets say i cover my 2014 for 6 years from today, through Feb 2029.

My battery degrades over next 3 years to where it holds only 30%. Understood, not covered.

In year 4 (2027) the battery dies (0%) and fault codes all trigger. It has to be replaced as car is now a brick. Theoretically, Fidelity could come back and say,

"the expected life of an HV battery is 10 years. Your battery is 13 years old. That is normal wear and tear, normal capacity loss. Claim denied".

I've been searching this and other forums to see if anyone has had a hybrid battery replaced by Fidelity, and under what circumstance. No luck thus far. It seems like they will cover it only if it fails completely AND fails within the time / mileage the adjuster determines to be acceptable. Just because your plan says 5 years. 60k miles from time of purchase. It seems like the battery (and many other components) may only be covered within what the adjuster deems normal service life. Again, it is very grey.

For me, this will ultimately determine if I keep my Panamera, or if I sell it or trade it while still covered by CPO.

Highline-Autos.com

Correct, but that is just if the battery ticks down to zero on its own, if you were to have a mechanical issue that had you at 60% one day, then 0% the next, you're looking at replacement by Fidelity.

amphicar770

Yes, but what happens if vehicle is 13 years old and battery is beyond what Fidelity considers "the normal service life of a component" of say 10 years. This seems to be when the "normal wear and tear" exclusion kicks in". This is similar to what some others have reported where, for example, a tie rod fails and Fidelity says, "this part has over 50k miles on it, that is normal wear and tear".

It just seems like there are a lot of grey areas or loopholes which could reault in denials, especially as vehicle ages and accumulates miles. A manufacturer warranty will explicitly state items that are considered wear and tear and it is generally a short list (tires, brake pads, spark plugs, etc). The Fidelity and other plans are not explicit leaving them to fall back on "normal wear and tear" for almost any component. It's a huge, gaping loophole that contradicts other coverage claims. They certainly have creative lawyers.

I was going to send my example directly to Fidelity. Looks like only way to do so is by phone. They probably don't want to leave a paper trail. :-O

HardRider

I played phone tag for a fidelity warranty for awhile and gave up. Sent some emails but when it comes to numbers nobody wants to put them in writing via email anyway. May try down the road as I still have a bunch of CPO left.

SteingoldVolvoCars

We can help, 100% online - it's very simple and will present all options - use promocode RENNLIST for the max discount

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vanlieremead

yep, the product is not available on Florida. Why is that?

SteingoldVolvoCars

Ah, apologies - only FL dealers can process Vehicle Service Contracts to FL residents.

vanlieremead

ok, how do we know as Rennlisters we are getting the best deal?

SteingoldVolvoCars

We are among the nations most veteran Fidelity sellers, and have helped RL members for years - our new portal is now live, and system has been adjusted to present max discounts. We will make a formal announcement of the new tool soon, but it’s fully live.

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Highline-Autos.com

You are, we like to squeeze each other, while your local dealer is going to pack a couple thousand on top in hopes to roll it into your principle financed at the point of purchasing the vehicle.

SteingoldVolvoCars

Yup, exactly - regardless of who you purchase through, it’s safe to say that no one outside of the recommendations through this forum will come
close to our pricing. To say our pricing is competitive is an understatement. Many will agree - there’s no reason to look any further than Rennlist recommended sellers

amphicar770

Yes, even on other forums you see the sellers shown here as the best place to buy.

For me, I am confident that if I purchase, the Rennlist sellers are the way to go. The thing holding me back is that the contract wording has many contradictions and loopholes. They are not up front about what specific components are subject to their "normal wear and tear exclusions" and what thst means.

SteingoldVolvoCars

Hey all!

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The new system will instantly pull all data from Fidelity and quote instantly online - we've tested it for weeks now, and it seems to works flawlessly. It will present all three tiers of coverage, along with all terms/mileage, and all deductibles. The same goes for the Tire/Wheel Protection plans through Fidelity.

The site is now live with the new portal, so feel free to give it a try - and of course, I always welcome feedback.

We also have adjusted our overall pricing structure, and will continue to be among the lowest prices nationwide - we hope this new portal helps current Porsche owners, along with future owners during their vehicle search find the best Fidelity coverage plans available for their driving habits. We appreciate the constant support here, and are thrilled to be a continued sponsor. We support many forums, but none with the members as enthusiastic as Rennlist.

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Chris113113

Oh wow crazy seeing you here, Michael! I'm only used to seeing you plastered around the Volvo forums. Good to know I can use Steingold for both of my purchases!

SteingoldVolvoCars

Ha, good to see you here also!