Stop Sale?
02-28-2014, 05:56 PM
#886
Race Director
I got a call as well about 30 min ago. Whatever I asked her she did not have an answer. Mo idea when they will have this resolved. They will be in touch. I had her send me an email documenting this. She did and she aslso provided a numer to call for updates. It does not look good guys. Now I can start bi&*ng again.
02-28-2014, 05:58 PM
#887
Rennlist Member
02-28-2014, 06:00 PM
#888
Banned
Join Date: Jan 2013
Location: Chicagoland Area
Posts: 26,141
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Maybe because your're paid up. These other guys could walk, and tell Porsche **** you, keep you car, and spend the money at another brand. Gawd, this sucks. I hope this gets resolved soon. Crazy.
02-28-2014, 06:00 PM
#889
Nordschleife Master
02-28-2014, 06:05 PM
#891
Rennlist Member
02-28-2014, 06:10 PM
#892
I got a call and the girl said, "are you xxxx on rennlist?" and I said "I never go on those car forums!"
She said "ok, here's the information"
She said "ok, here's the information"
02-28-2014, 06:11 PM
#894
Rennlist Member
I got a call as well about 30 min ago. Whatever I asked her she did not have an answer. No idea when they will have this resolved. They will be in touch. I had her send me an email documenting this. She did and she aslso provided a numer to call for updates. It does not look good guys. Now I can start bi&*ng again.
From: Porsche Customer relations:
Thank you for speaking with me today regarding your 911 GT3. When further details are available we will reach back out to you. Our call is documented under case XXXXX and if you should have any questions or concerns, please feel free to contact us at 1-800-PORSCHE Option 3. We are available Monday-Friday 8:30am-8:30pm EST.
Kindest Regards,
Katrina Preble
Porsche Specialist, Porsche Contact Center
Porsche Cars North America, Inc.
980 Hammond Drive, Suite 1000
Atlanta, GA 30328
Phone: 1-800 PORSCHE (1-800-767-7243)
Fax: 1-800-322-2436
From: Porsche Customer relations:
Thank you for speaking with me today regarding your 911 GT3. When further details are available we will reach back out to you. Our call is documented under case XXXXX and if you should have any questions or concerns, please feel free to contact us at 1-800-PORSCHE Option 3. We are available Monday-Friday 8:30am-8:30pm EST.
Kindest Regards,
Katrina Preble
Porsche Specialist, Porsche Contact Center
Porsche Cars North America, Inc.
980 Hammond Drive, Suite 1000
Atlanta, GA 30328
Phone: 1-800 PORSCHE (1-800-767-7243)
Fax: 1-800-322-2436
"Don't call us, we'll call you" Impressive after a couple of weeks.
Did anything official reach you guys to apologize and specify that you are entitled to a nice loaner etc. or is just handled on a case to case on the fly like from the dealers?
02-28-2014, 06:17 PM
#895
I'm thinking case by case. I have a "case" opened, and supposedly on the call list. I called today at 3 CST and checked on updates. Same info was relayed that there are no updates. I told her it's kind of frustrating to have a car built, and sitting down the road at a port that I can't touch. She said they are waiting on word and it's just as frustrating to them. No mention of loaner, a free mug, or a signed apology from Porsche Germany..... zero
02-28-2014, 06:25 PM
#896
Rennlist Member
My car arrived at the Port of Houston on February 11th and is still there. I have not received any calls or letters from PCNA. I guess they figure that based on my past number of Porsche purchases that I am sufficiently addicted such that I won't be walking away from this one.
02-28-2014, 06:26 PM
#897
I actually did not get a call. But perhaps bc I called them and they checked me off the list?!
