Hollisterkiid92

does anyone know if 928intl is having web issues? i tried to go to their shop site but no go.

hacker-pschorr

The "SHOP" button doesn't appear to be working.

I'm contacting Mark.

Ninespub

Be patient little grasshopper. A phone call in the morning also works. Probably even better.

hacker-pschorr

Some people like to browse before calling.

Hollisterkiid92

sorry, was anxious to spend money

Speedtoys

Email is bouncing too.

Crumpler

While reading this I was musing on my reluctance to have a website for my business back when the intranets were young....
Dragging my feet, hoping the whole thing would go away, lol.
I guess it's not.
What is nice is that I don't have to pay the blood money to yellow pages Mafia anymore. That was just "bull feces".

Mark Anderson

Sorry everyone but yes our site and email are down. I'm on hold with customer service now and much of yesterday was spent with them as well.
Frustrating
Some sort of "A" record is not pointing the right direction. Sounds like a problem with the flux capacitor to me.

bronto

An "A" record is what associates a domain name with an IP address. Email records are "MX" records. So in theory, you could browse the web site if you knew the IP address.

Mark Anderson

The store is now working ( at least for me)
but no email yet

BC

If customer service does not fulfill your requirements, there are probably 10 people here that are in IT that could help.

Mark Anderson

Can you reach through the phone line and wring there F-ing necks?
I just got disconnected after 45 minutes on hold

ALKada

Mark,
A lot (if not most) web hosting companies will give you access through a web portal to change/review your "A" records and "MX" records. After you are past this current episode, request the web portal access and then copy your records in case this happens again. If this does happen again, you can get someone , if not yourself, to check the records to see if anything changed and make the necessary changes (24/7/365) to restore service without having to wait for the customer service drones. Hope this helps. -Alex

James Bailey

Seems pretty obvious that Vladimir Putin must have had his crew hack your accounts.....

Mark Anderson

Finally something to laugh at today
thanks Jim