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Old 01-04-2017 | 10:22 PM
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Hollisterkiid92's Avatar
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Default 928 intl

does anyone know if 928intl is having web issues? i tried to go to their shop site but no go.
Old 01-04-2017 | 10:27 PM
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The "SHOP" button doesn't appear to be working.

I'm contacting Mark.
Old 01-04-2017 | 10:27 PM
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Be patient little grasshopper. A phone call in the morning also works. Probably even better.
Old 01-04-2017 | 10:33 PM
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Some people like to browse before calling.
Old 01-04-2017 | 10:37 PM
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sorry, was anxious to spend money
Old 01-04-2017 | 10:54 PM
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Email is bouncing too.
Old 01-05-2017 | 11:29 AM
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While reading this I was musing on my reluctance to have a website for my business back when the intranets were young....
Dragging my feet, hoping the whole thing would go away, lol.
I guess it's not.
What is nice is that I don't have to pay the blood money to yellow pages Mafia anymore. That was just "bull feces".
Old 01-05-2017 | 12:46 PM
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Sorry everyone but yes our site and email are down. I'm on hold with customer service now and much of yesterday was spent with them as well.
Frustrating
Some sort of "A" record is not pointing the right direction. Sounds like a problem with the flux capacitor to me.
Old 01-05-2017 | 12:55 PM
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An "A" record is what associates a domain name with an IP address. Email records are "MX" records. So in theory, you could browse the web site if you knew the IP address.
Old 01-05-2017 | 01:05 PM
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The store is now working ( at least for me)
but no email yet
Old 01-05-2017 | 01:20 PM
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Originally Posted by Mark Anderson
Sorry everyone but yes our site and email are down. I'm on hold with customer service now and much of yesterday was spent with them as well.
Frustrating
Some sort of "A" record is not pointing the right direction. Sounds like a problem with the flux capacitor to me.
Originally Posted by bronto
An "A" record is what associates a domain name with an IP address. Email records are "MX" records. So in theory, you could browse the web site if you knew the IP address.
If customer service does not fulfill your requirements, there are probably 10 people here that are in IT that could help.
Old 01-05-2017 | 01:22 PM
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Originally Posted by BC
If customer service does not fulfill your requirements, there are probably 10 people here that are in IT that could help.
Can you reach through the phone line and wring there F-ing necks?
I just got disconnected after 45 minutes on hold
Old 01-05-2017 | 02:50 PM
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Mark,
A lot (if not most) web hosting companies will give you access through a web portal to change/review your "A" records and "MX" records. After you are past this current episode, request the web portal access and then copy your records in case this happens again. If this does happen again, you can get someone , if not yourself, to check the records to see if anything changed and make the necessary changes (24/7/365) to restore service without having to wait for the customer service drones. Hope this helps. -Alex
Old 01-05-2017 | 03:27 PM
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Seems pretty obvious that Vladimir Putin must have had his crew hack your accounts.....
Old 01-05-2017 | 03:34 PM
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Originally Posted by James Bailey
Seems pretty obvious that Vladimir Putin must have had his crew hack your accounts.....
Finally something to laugh at today
thanks Jim


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