SteveG

Carl: Your frame-mounted-jack-points are a great item. What's up with the shipping on these plates you sell? $19.50??? in addition to the 22.50 for a total of, wait for it, $42.00. They are heavy I'm sure, but insurance too on a 22.00 part that can't be broken? It might help the process if I knew how much they weigh; I sent two ebay emails and no answer, is why I am here. For $19.50, I'm gonna check with my local welding shop on this, then comes the order.

sharkmeister85

Why don't you phone him instead?
Phone (toll-free): (877) FOR-928M
Glenn

SteveG

I know they say they will call back when calling that line. Got busy signal on two ther attempts, then tried 920-485-0488, Started to order, Left number got cut off, she never called back. Decided to pursue the question here after what amounts to 3 contacts an no joy. You asked.

sharkmeister85

Okay. But have you tried carrier pidgeon?
Glenn

AO

This was discussed in his announcement thread.

https://rennlist.com/forums/928-forum/283342-new-product-frame-mounted-jacking-points.html

SteveG

Well, that clears everything up . .

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I guess that is why they don't answer the emails, been discussed on Rennlist, so naturally EVERYONE IN THE WORLD knows about it.

marton

Yes but it takes too long to marinate

Marton

AO

Dude! If you don't like how a company treats you, then vote with your dollars. This is not worth getting all bent out of shape about (especially on a Friday). Seems pretty simple to me.

SteveG

Andy: You have a mind like a steel trap and I mean that in the nicest way. I appreciate the fact thay you posted the reference. I really do. It was a joke (shouting EVERYONE) for crying out loud. . . . . . . Apparently someone else had a problem with the postage too. But thanks to you, it is all clear to me now.

pmotts

I agree and I like seeing these kinds of threads because it helps me to decide where I want my $$ to go. Customer service is important to me.