VoilaGT3

Hi all,
Took Cayenne to tire shop to check on a slow leak(found nothing). I noticed the jack mode was not used, when they lowered it, the rear gap was 3x the front wheel gap. Enter this issue, driving home I noticed the ride is awful, feels like unbalanced wheels and pulls to the right. Any suggestions?

Shuga

Did you bring this to the shops attention? This is there issue to fix.

VoilaGT3

I did, but I have no idea what it is to fix it?

Petza914

Drive the rear up onto ramps, slide underneath and disconnect the rear level sensor arm. Cycle the key to full accessory position which should make the rear come all the way down as the car tries to level but can't get a reading from the disconnected sensor. Then turn the key off. Remove the acorn nut in front of the driver's seat and remove the ground cable for 10 minutes. Reconnect the sensor arm under the car. Reconnect the ground cable. Drive the car off the ramps and cross your fingers.

Find a new tire shop.

hatchetf15

OP - Sorry your Pepper got “jacked up”. To add to what Pete says (which should work), if you have a Durametric or compatible OBD device; once you get the rear to level you may be able to clear the suspension code and maybe not have to disco the ground after you reconnect the sensor arm.

Fair warning for the rest of us to make sure we put the suspension in the correct mode before letting mechanics flog the vehicle!

TRINITONY

@Dilberto use to keep a laminated card with instructions taped to shifter, anytime he had work done by a shop.

Shuga

Tell them to put it in jack mode, if they don't I'm getting a brand new suspension free. Seems like a win win

garrett376

These cars are not that delicate... not using jack mode won't break anything. It's a safety issue if the car moves while teetering on a jack.

OP: the suspension needs to be inspected: they may have popped off, or broken one of the level sensors.

Dilberto

Yes, print the following on a laminated card:

WARNING!

Before raising vehicle - hold Suspension Lock, by
pushing this lever forward, for ten seconds

Center dash indicator will display
"Regulation Switched Off"

(Arrow pointing directly to lever)

Just leave the card on the center console, before car is to be on a lift.

Display to ALL automotive professionals!!!

Shuga

This is really smart ngl

VoilaGT3

aside from the pulling to the right now, it sits higher on the wheel they worked on. I am hoping it is something simple, fingers crossed.

VoilaGT3

I will give this a shot, I can tell it is not jivving correctly, luckily this is not my daily, more a toy. But I am trying to improve it, not degrade it lol. I have now checked at different settings and it is about 1.5" higher in all settings...

VoilaGT3

Threw one together, will laminate it as well. Thank you for the good idea.

Shuga

But did you fix it? Or find a way to fix it or is it still 1.5 higher all around?

VoilaGT3

Well... Took the Cayenne to finally have the slow leak repaired with the new sign and verbal info on how to lock out the suspension... when they were done it turns out they set the suspension to off road highest setting. All seemed well enough... I drove out of the lot fine, once I hit a certain speed, I saw the vehocle changing the suspension setting... Then it threw a code and the vehicle seemed to be sitting on a slant.. seemed...



It has an appt. with Karl at Rennsport KC in the morning, to see why the rear passenger(original offender) is now stuck at max height. Of course with a code now, the suspension won't do anything...