When 991's go bad....
Three Wheelin'
Joined: Sep 2013
Posts: 1,710
Likes: 11
Well one thing for sure. Nick seems like a really nice guy with a lot of patience. Bad things happen to good people. I hope his issue is resolved but I bet his next car won't be a Porsche. A lot of eyes are on this thread.
Team Owner
Joined: Aug 2005
Posts: 28,418
Likes: 1,612
From: Cambridge Ontario Canada
If the failures were due to "botched" work, then Porsche would have said so and the liability would have shifted to the installer/retailer and their insurance.
Why hasn't Porsche suggested this? Because I assume that's not the problem.
A back up camera (other than power & ground) would connect via a module like Nav-TV.
A radar detector permanently wired, again would be power & ground. It's not integrated to car systems.
None of this has anything to do with a chaffed smoking wire harness in the doors.
There's no need to access the doors for the install of either of these products.
Nor does it have anything to do with a whistling leaking window which is probably where the water is from.
Why hasn't Porsche suggested this? Because I assume that's not the problem.
A back up camera (other than power & ground) would connect via a module like Nav-TV.
A radar detector permanently wired, again would be power & ground. It's not integrated to car systems.
None of this has anything to do with a chaffed smoking wire harness in the doors.
There's no need to access the doors for the install of either of these products.
Nor does it have anything to do with a whistling leaking window which is probably where the water is from.
Like WC I have been an electronics troubleshooter my whole life . This to me seems like a pretty simple route cause identification issue .. especilaly if he can get it to do it when it hits a bump. I can also tell you that quite a few issues are caused by techs trying to resolve the route cause , they disconnect and move things , which now it turn add to the issues if he takes short cuts.
I think they need more competant troubleshooters. Car techs now arent trained for this .. They are trained to read the code and change the part they are told too. Troubleshooting is a lost art, they should have farmed this out immediately to a good autoelectronics shop. It would be fixed by now.
Race Car
Joined: Apr 2009
Posts: 4,503
Likes: 598
From: Taxronto
Its spreading like wildfire on the internet already...I've seen two Facebook posts sharing the link as well.
We study the value of these customer service/marketing incidents in our MBA program and whether Porsche knows it or not (or gives $0.02), its costing them money already.
We study the value of these customer service/marketing incidents in our MBA program and whether Porsche knows it or not (or gives $0.02), its costing them money already.
Drifting
Joined: Nov 2011
Posts: 2,652
Likes: 63
From: Ontario
Yea you gotta feel for Nick. Personally I can't see the car leaving the factory like that. If the dealer botched the install of his toyz with their employees or sent the car out to an indi or had them come to the dealership to do the install their still liable.........
We can only speculate, but some have already boarded the life boats........
We can only speculate, but some have already boarded the life boats........
Rennlist Stories
The Best Porsche Posts for Porsche Enthusiasts
Porsche Reveals Coupe Variant of the Electric Cayenne With a Fresh Look
Verdad Gallardo
10 Porsche Colors That Have More Personality Than Most People
Verdad Gallardo
Guntherwerks' Final Speedster Creation Is the Ultimate Porsche Restomod
Verdad Gallardo
10 Reasons I Hate Going to the Porsche Dealership (& the 1 Reason I Stay)
Joe Kucinski
Porsche Shakes Up The Nürburgring Lap Record Table Once Again
Verdad Gallardo
6 Ways the Porsche 911 GT3 S/C Redefines Performance
Joe Kucinski
10 Wildest Homologation Specials Porsche Ever Sold
Verdad Gallardo
Super Rare RUF BTR III Comes Out of Hibernation, Looking For a New Home
Verdad Gallardo
10 Porsche Opinions That Can Start a Fight
Joe Kucinski
Instructor
Joined: Apr 2012
Posts: 234
Likes: 0
If nothing else, Porsche should have buried this problem months ago. No corporation needs a video like that going viral. Over 30,000 consumers have clicked on that video (not counting his other videos.) Really bad corporate decision no matter how ya slice it.
Drifting
Joined: Mar 2009
Posts: 3,372
Likes: 68
From: West of Mosport!
Its spreading like wildfire on the internet already...I've seen two Facebook posts sharing the link as well.
We study the value of these customer service/marketing incidents in our MBA program and whether Porsche knows it or not (or gives $0.02), its costing them money already.
We study the value of these customer service/marketing incidents in our MBA program and whether Porsche knows it or not (or gives $0.02), its costing them money already.
Don't get me wrong - I hope he's successful and in this day and age of viral posting on social networks - he may be successful - but this company hasn't changed that much in the few years since ****** boy left the firm.
