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Old 09-30-2008, 03:16 PM
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cleanme
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Default Internet Problems - anyone else?

It seems like Rogers customers are having internet access problems as in DNS Problems where some sites work, some don't. I tried using OpenDNS but no success either.

Anybody else or any Bell customers having problems?

http://www.dslreports.com/forum/remark,21192478
Old 09-30-2008, 03:21 PM
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jasonintoronto
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i'm on rogers and i have no problem. have you tried their "alternate" dns servers which done serve you up a rogers page when you enter an incorrect address:

altdns.rnc.net.cable.rogers.com
64.71.255.202
Old 09-30-2008, 03:21 PM
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webbie
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I am on rogers, everything works for me.

Try 206.191.0.210 instead of opendns
Old 09-30-2008, 03:39 PM
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cleanme
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Hmmmm, I tried both suggestions and they work, but for the sites that already worked. Hmmm.

I'm in North Brampton if that helps.
Old 09-30-2008, 03:42 PM
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pongobaz
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Yeah, my rogers service has been slow today too and I'm in south Etobicoke.
Old 09-30-2008, 03:47 PM
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Christien
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Erm, what kind of sites are blocked, exactly?
Old 09-30-2008, 03:50 PM
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Mark Lue
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This may help or not!

Do you have Windows XP Service Pack 3 installed? If you are going through a router you may not have problems but if the PC/laptop is connected directly to the cable modem you may have problems with Win XP SP3 affecting DNS resolution. I tried to deliver a new PC with SP3 to my parents on the weekend and ran into that problem, after uninstalling SP3 as per the Rogers Support Tech the internet connection was restored. He mentioned that there was a white paper on SP3 and DNS but I haven't checked.

Good luck
Old 09-30-2008, 03:51 PM
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Bill N
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I'm in London, Rogers is slow, can't access some pages. The high velocity of money the last couple of days is probably throttling the net :-)
Old 09-30-2008, 03:57 PM
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cleanme
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Originally Posted by Mark Lue
Do you have Windows XP Service Pack 3 installed? If you are going through a router you may not have problems but if the PC/laptop is connected directly to the cable modem you may have problems with Win XP SP3 affecting DNS resolution. I tried to deliver a new PC with SP3 to my parents on the weekend and ran into that problem, after uninstalling SP3 as per the Rogers Support Tech the internet connection was restored. He mentioned that there was a white paper on SP3 and DNS but I haven't checked.

Good luck
Nope, I'm on OS X 10.5.5 and I tried on a Linux box and a XP ServicePack 2 box. Why can't these problems happen when I'm sleeping, grrrrr!


Bill, surprisingly enough one site which is affected is my day trading portal!
Old 09-30-2008, 04:06 PM
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yes slow rogers internet.
It stopped working yesterday until I rebotted my modem and router
Old 09-30-2008, 04:07 PM
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cleanme
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Apparently it is a routing issue through North Eastern US of A...?
Old 09-30-2008, 05:39 PM
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cleanme
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Originally Posted by cleanme
Apparently it is a routing issue through North Eastern US of A...?
Things are good again!
Old 09-30-2008, 05:43 PM
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webbie
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Originally Posted by cleanme
Bill, surprisingly enough one site which is affected is my day trading portal!
That explained it.
Old 09-30-2008, 09:40 PM
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Jaak Lepson
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No issues with me ... Rogers Cable Guy ...

Today the Canadian Do Not Call list went on line. It crashed the Fed's servers due to the traffic volume. That and the day traders have clogged the Net.

Now, if you are still having problems today it could be an issue with the service to your home. There could be a problem with the drop outside. This is more noticable when it is raining (as today) or has been damp for a while. Contact tech suport and have them check your modem connectivity.
Old 09-30-2008, 11:46 PM
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Zeeman28a
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On Rogers High Speed. Routing issues started around 130pm for me. Finally started working around 445pm. Couldn't browse or ping some sites.


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