"We do not install customer supplied parts" - is this the norm?
03-05-2024, 08:44 PM
#16
Drifting
Most shops make a nice markup on the parts they install on your vehicle, it all adds up to their profit margin !
I personally would not install a customer’s parts and give a warranty, i used to service cars a while back and i learned my lesson …
Cheers
Phil
I personally would not install a customer’s parts and give a warranty, i used to service cars a while back and i learned my lesson …
Cheers
Phil
03-05-2024, 09:57 PM
#18
I understand the rationale behind installing only shop-provided parts, in particular if they're providing warranty and standing behind their work.
I just wanted to check whether or not this is common practice, and it seems to be not an uncommon practice.
I don't doubt there's a markup/profit to this as well, but I guess that's just the cost of taking it to a shop instead of a DIY.
I'm in North York, so not too many reputable shops around here unless I'm willing to drive further out.
I just wanted to check whether or not this is common practice, and it seems to be not an uncommon practice.
I don't doubt there's a markup/profit to this as well, but I guess that's just the cost of taking it to a shop instead of a DIY.
With that policy I guess they don't need more business.
I have supplied my own parts to numerous shops over the years (Porsche and Audi).
If a shop outright refuses to work on the car for that reason then I know that's not the right place for me.
Where abouts do you live?
I have supplied my own parts to numerous shops over the years (Porsche and Audi).
If a shop outright refuses to work on the car for that reason then I know that's not the right place for me.
Where abouts do you live?
03-06-2024, 03:45 PM
#19
Rennlist Member
Re: common/uncommon I think there's some level of discretion involved.
If you have a long standing relationship with a shop, you know the tech/owner and you supply a part from a reputable source, they'll probably work with you.
If you're a first-timer off the street clutching some knock-off part from eBay, they'll naturally worry that if the part fails the lack of any previous relationship runs the risk of an irate customer/negative public reviews/legal headache they don't need.
If you have a long standing relationship with a shop, you know the tech/owner and you supply a part from a reputable source, they'll probably work with you.
If you're a first-timer off the street clutching some knock-off part from eBay, they'll naturally worry that if the part fails the lack of any previous relationship runs the risk of an irate customer/negative public reviews/legal headache they don't need.
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Bud Fox (03-06-2024)
03-06-2024, 07:59 PM
#20
Drifting
OP,
I know you're driving a 25yr old car... but is the water pump giving you any issues? leaks?
It's not like it's going to have a maintenance schedule on something that's that old with only 60K miles on it.
Is it new to you?
(I have a brand new WP for my '01 Boxster that's been sitting on the shelf for over the past 10yrs...) Original one just keeps going. I have about 160K km on it. I got the car back in 2008ish.
I know you're driving a 25yr old car... but is the water pump giving you any issues? leaks?
It's not like it's going to have a maintenance schedule on something that's that old with only 60K miles on it.
Is it new to you?
(I have a brand new WP for my '01 Boxster that's been sitting on the shelf for over the past 10yrs...) Original one just keeps going. I have about 160K km on it. I got the car back in 2008ish.