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How is Porsche not responsible for a car on warranty?

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Old 04-24-2018, 10:42 PM
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Sir5n
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Default How is Porsche not responsible for a car on warranty?

Car was a 991.1 C2S

Had an engine fault warning on the dash up. It did say safe to drive. I saw steam out the rear view and declined by shutting the car off.

The car was ablaze within minutes.





Old 04-24-2018, 10:47 PM
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Here’s what happened next:






Old 04-24-2018, 10:50 PM
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LastMezger
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Why do you ask whether they are responsible? Was that car still under warranty?
Old 04-24-2018, 10:55 PM
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Sir5n
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Originally Posted by LastMezger
Why do you ask whether they are responsible? Was that car still under warranty?
Yes, extended warranty. Engine was the cause and is clearly listed as being covered but this has been directed through my insurance.

My question is: where does the Porsche liability end and my insurer’s begin.
Old 04-24-2018, 10:57 PM
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Old 04-24-2018, 11:18 PM
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Turbodan
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oil leak?
I would think it is in the best interest of Porsche to replace the car and not have these videos go viral.
glad to see you were not injured.
not sure why warranty would not cover it.
how many kms? and what and when was the last service? perhaps they didn't close off something. I would guess the computer would show what faults were going off.
Old 04-24-2018, 11:25 PM
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Sir5n
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Originally Posted by Turbodan
oil leak?
I would think it is in the best interest of Porsche to replace the car and not have these videos go viral.
glad to see you were not injured.
not sure why warranty would not cover it.
how many kms? and what and when was the last service? perhaps they didn't close off something. I would guess the computer would show what faults were going off.
Serviced more than regularly due to use. The car was stored indoors and heated every winter.

As stated the display showed DRIVING POSSIBLE.

Maybe I should have just ‘gunned it’
Old 04-24-2018, 11:28 PM
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moab
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Originally Posted by Sir5n


Serviced more than regularly due to use. The car was stored indoors and heated every winter.

As stated the display showed DRIVING POSSIBLE.

Maybe I should have just ‘gunned it’
wtf! Sorry to hear keith
Old 04-24-2018, 11:29 PM
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LexVan
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Why all the fire damage in the front. Can't see your videos.

Why do you think this is a warranty claim? Might be. But want to hear your reasoning.
Old 04-24-2018, 11:34 PM
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Muskoka
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The dealer will try to avoid whatever cost possible. Especially a large one that could be covered by insurance. you can blow your brains out trying to get them to pay, or you could claim insurance and have their legal team try to recoup. I’d hope your insurance wouldn’t go up because your car randomly caught fire...
Old 04-24-2018, 11:45 PM
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Sir5n, please cross post this on the 991 Forum.
Old 04-24-2018, 11:47 PM
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Originally Posted by moab


wtf! Sorry to hear keith
Thanks Brahm, Jenn and I got out Ok but all I could get was her purse. Her shereling coat and everything else went up with the car. It happened that fast.

My question to all is if there was something faulty that lead to a catastrfofic loss;
Why isn’t the root cause warranter part of the liability?

Last edited by Sir5n; 04-25-2018 at 12:32 AM.
Old 04-24-2018, 11:49 PM
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Originally Posted by LexVan
Sir5n, please cross post this on the 991 Forum.
How do I do that?
Old 04-24-2018, 11:50 PM
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Originally Posted by Sir5n
How do I do that?
Just make the same post on the 991 Forum.
Old 04-24-2018, 11:51 PM
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Originally Posted by LexVan
Why all the fire damage in the front. Can't see your videos.

Why do you think this is a warranty claim? Might be. But want to hear your reasoning.
the vids don’t work?

did you copy and paste in your browser?


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