SAFETY & RECALL NOTICE OF Simpson Voyager 2 SA2015 Helemts
#1
SAFETY & RECALL NOTICE OF Simpson Voyager 2 SA2015 Helemts
We just received the notice that Simpson has issued a recall notice http://us8.campaign-archive2.com/?u=...4&e=8d74e6e5f2
For the Simpson SA2015 Voyager 2 helmets. Please read the notice.
Bill
For the Simpson SA2015 Voyager 2 helmets. Please read the notice.
Bill
__________________
OG Racing
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800.934.9112
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Pagid, Alpinestars, MOMO, OMP, Hawk, Bell, Aim, G-Force, HJC,
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Supplying Track Junkies for 34 Years.
PCA Club Racing - National Sponsor Since 1998
A Veteran Owned Business
Check out our blog!
OG Racing
Your Source For Motorsports Equipment
WWW.OGRACING.COM
800.934.9112
703.430.3303
info@ogracing.com
Sparco's Largest Distributor for 28 Years
PFC Distributor for 27 Years
Pagid, Alpinestars, MOMO, OMP, Hawk, Bell, Aim, G-Force, HJC,
HANS, Arai, Simpson, Brey Krause, Longacre, CoolShirt!
Supplying Track Junkies for 34 Years.
PCA Club Racing - National Sponsor Since 1998
A Veteran Owned Business
Check out our blog!
#3
are tested by Snell to make sure that they are still able to pass the same tests. The Voyager 2 didn't pass the chin strap test.
Simpson has stepped up and and is offering options to remedy the problem.
In the 25+ years that OG Racing has been in business this is the First time that Simpson has had a problem with their helmets that I am aware of.
The contact for Simpson is 1.800.654.7223 or V2helmet@teamsimpson.com.
Bill
#4
When the helmet was tested prior to being certified it passed all the tests. However, random obtained helmets
are tested by Snell to make sure that they are still able to pass the same tests. The Voyager 2 didn't pass the chin strap test.
Simpson has stepped up and and is offering options to remedy the problem.
In the 25+ years that OG Racing has been in business this is the First time that Simpson has had a problem with their helmets that I am aware of.
The contact for Simpson is 1.800.654.7223 or V2helmet@teamsimpson.com.
Bill
are tested by Snell to make sure that they are still able to pass the same tests. The Voyager 2 didn't pass the chin strap test.
Simpson has stepped up and and is offering options to remedy the problem.
In the 25+ years that OG Racing has been in business this is the First time that Simpson has had a problem with their helmets that I am aware of.
The contact for Simpson is 1.800.654.7223 or V2helmet@teamsimpson.com.
Bill
#5
We just received the notice that Simpson has issued a recall notice http://us8.campaign-archive2.com/?u=...4&e=8d74e6e5f2
For the Simpson SA2015 Voyager 2 helmets. Please read the notice.
Bill
For the Simpson SA2015 Voyager 2 helmets. Please read the notice.
Bill
We want to make sure that everyone affected by this is made aware.
Bill
#6
We just received the notice that Simpson has issued a recall notice http://us8.campaign-archive2.com/?u=...4&e=8d74e6e5f2
For the Simpson SA2015 Voyager 2 helmets. Please read the notice.
Bill
For the Simpson SA2015 Voyager 2 helmets. Please read the notice.
Bill
#7
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#8
Bill, I recently purchased this helmet from you..
When the helmet was tested prior to being certified it passed all the tests. However, random obtained helmets
are tested by Snell to make sure that they are still able to pass the same tests. The Voyager 2 didn't pass the chin strap test.
Simpson has stepped up and and is offering options to remedy the problem.
In the 25+ years that OG Racing has been in business this is the First time that Simpson has had a problem with their helmets that I am aware of.
The contact for Simpson is 1.800.654.7223 or V2helmet@teamsimpson.com.
Bill
are tested by Snell to make sure that they are still able to pass the same tests. The Voyager 2 didn't pass the chin strap test.
Simpson has stepped up and and is offering options to remedy the problem.
In the 25+ years that OG Racing has been in business this is the First time that Simpson has had a problem with their helmets that I am aware of.
The contact for Simpson is 1.800.654.7223 or V2helmet@teamsimpson.com.
Bill
Al
#9
Simpson has stated that they will handle everything on this. The details are in the notice in the link and it explains what needs to be done.
Let me know if you have any other questions. Also let me know if any road blocks pop up in the return program.
Bill
Let me know if you have any other questions. Also let me know if any road blocks pop up in the return program.
Bill
#10
Very straight forward so far. you sent me an email, I contacted them, they sent me a Fed Ex label and asked if I wanted them to fix it and return it or if I wanted a refund. really can't get better than that.
#11
I just experienced an awesome customer service experience
Simpson could not have handled this event any better. I dropped off my helmet at the fedex office this morning. I found out about the recall at 4PM yesterday.
And kudos to you Bill and OG Racing for posting the news here on RL. This is how an enthusiast forum is supposed to work (a learning experience). It makes wading through the occasional mounds of BS well worth it.
Feel free to echo my comments to BA at Simpson. She was great to work with.
Thanks,
Al
And kudos to you Bill and OG Racing for posting the news here on RL. This is how an enthusiast forum is supposed to work (a learning experience). It makes wading through the occasional mounds of BS well worth it.
Feel free to echo my comments to BA at Simpson. She was great to work with.
Thanks,
Al
#12
So far everyone who had one of the affected helmets that has contacted us after speaking with
Simpson has said that Simpson is doing a good job getting this taken care.
Bill
Simpson has said that Simpson is doing a good job getting this taken care.
Bill
#13
Where on the helmet does it say Voyager 2? I found the Snell certification but don't see a model name for the helmet.
Also, mine is an XL and it looks like they only issued the Voyager 2 helmets in Med and Large - correct?
Also, mine is an XL and it looks like they only issued the Voyager 2 helmets in Med and Large - correct?
#14
Bill
#15