Newport Beach Porsche- Caution!
03-18-2011, 11:42 AM
#1
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Newport Beach Porsche- Caution!
Panamera Dealer Experience- Watch out
I just bought a nicely equipped Panamera V6 for my wife last weekend.
I test drove the car in Newport Beach, and the car I drove had 18 inch rims, but the sticker still shows 19inch Turbo wheels as an option. It is a $1900 option. When I asked the saleman, he said he wasn't aware that they were not 19 inch, but they were swapped out to another car.He acted like it was no big deal. He said they will credit the money if I buy the car. Well, if I didn't tell him, he would not have known. Customers who don't pay attention to these things may end up paying for a car that didn't even have those options. I told him they should have put a note on the car right away when the wheels were removed, so their customers don't get charged accidentally. That's the right way to do it. On the other hand, when they add any aftermarket wheels and etc...., there is always a big sticker on the cars!
Anyway, I was unhappy with their busienss practice. I went to Walter's Porsche in Riverside instead. I've bought another 911 from them before, and what a big difference. The dealership is much smaller, but the sales person was great. Everyone was friendly, and the sales manager was very great, and got us a very good deal in no time. They were awesome to do business with.
It just shows that consumers have to be really careful when they buy cars. Never buy a car from any dealers that you have a bad feeling about.
There are so many other ones to choose from, and it makes a big difference.
We are enjoying our new Panamera, and everytime my wife sits in that new car, she has a big smile in her face!!!
__________________
2008 R8 4.2 R-Tronic Stock
2011 Porsche Panamera v6
2011 BMW 740 Li
I just bought a nicely equipped Panamera V6 for my wife last weekend.
I test drove the car in Newport Beach, and the car I drove had 18 inch rims, but the sticker still shows 19inch Turbo wheels as an option. It is a $1900 option. When I asked the saleman, he said he wasn't aware that they were not 19 inch, but they were swapped out to another car.He acted like it was no big deal. He said they will credit the money if I buy the car. Well, if I didn't tell him, he would not have known. Customers who don't pay attention to these things may end up paying for a car that didn't even have those options. I told him they should have put a note on the car right away when the wheels were removed, so their customers don't get charged accidentally. That's the right way to do it. On the other hand, when they add any aftermarket wheels and etc...., there is always a big sticker on the cars!
Anyway, I was unhappy with their busienss practice. I went to Walter's Porsche in Riverside instead. I've bought another 911 from them before, and what a big difference. The dealership is much smaller, but the sales person was great. Everyone was friendly, and the sales manager was very great, and got us a very good deal in no time. They were awesome to do business with.
It just shows that consumers have to be really careful when they buy cars. Never buy a car from any dealers that you have a bad feeling about.
There are so many other ones to choose from, and it makes a big difference.
We are enjoying our new Panamera, and everytime my wife sits in that new car, she has a big smile in her face!!!
__________________
2008 R8 4.2 R-Tronic Stock
2011 Porsche Panamera v6
2011 BMW 740 Li
03-23-2011, 02:09 AM
#4
+1 on Walter's. I live nearby, have bought or leased 4 Porsches from them since 2007, most recently my GTS a few weeks ago. Bob McDonald (salesman) and Pete Laban (sales mgr) are a great team. I've bought a lot of cars over the years and I won't hesitate to complain (or walk) if I feel I'm not being treated properly. I've had NO complaints whatever with these gentlemen. I would recommend them highly to anyone in the SoCal area.
DMoore
'11 Carrera GTS
'10 Panamera 4S
DMoore
'11 Carrera GTS
'10 Panamera 4S
03-26-2011, 05:51 PM
#7
Rennlist Member
Good point
+1
I always insist on retaining the original wheels if I pay for the aftermarket upgrade or ask for a credit for the value of the OEM wheels against the new wheels.......usually get the original wheels back to keep as a second set....
learned this from BMW buying experiences........
I always insist on retaining the original wheels if I pay for the aftermarket upgrade or ask for a credit for the value of the OEM wheels against the new wheels.......usually get the original wheels back to keep as a second set....
learned this from BMW buying experiences........
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04-09-2011, 05:05 AM
#8
new port porsche
hum..i got my '10 Pan S at newport and had good experience...but i am in loma linda so... we drop by walter's all the time....
is that u Don M , pedSurg/LLU ? eitherway, we have a IE cars N coffee meets....
let's get together...
jim R
03 TT x50
10 Pan S
is that u Don M , pedSurg/LLU ? eitherway, we have a IE cars N coffee meets....
let's get together...
jim R
03 TT x50
10 Pan S
