I've had my Panamera (v6 edition) since 2017 (bought it new) ever since I brought it, its been in and out of the dealer for multiple reasons. the biggest being a very annoying and loud noise whenever you turn in parking lots or driveways at low speeds. its a metal on metal noise I will try to find a clip and upload it, it only happens at low speeds during full turns. the dealer can't seem to figure it out. this time its been at the dealer for a little over a month.
at this point, I'm heavily debating proceeding with a lemon claim or at least talk to my dealer and see if they are willing to buy it back and give me a good discount on a new Panamera. I'm in Texas and I have already met the lemon law standards (been more than 4 times in dealer for them to attempt to fix, etc, etc).
a friend of mine had a lemon s class and rather than have to file a lemon claim Mercedes bought the vehicle back and gave him a heavy discount on a new one. (basically gave him back what he paid for the car in the first place, plus a discount). please let me know your thoughts and questions. at this point, I'm just annoyed of dealing with it. Literally, I haven't seen my car in a month and still no update. the dealership claims since everything is going through Porsche warranty which is why its taking forever. they are going part by part replacing everything trying to find the issue.

 

I would try for a new one

 

When it comes to any buy back process, I would definitely recommend getting corporate involved by contacting them through the customer care line so that corporate becomes aware of the problem "directly from the customer". I would prepare for the call by having every the detail of each time the car entered for repair, how long each repair took, and what was repaired. Explain to the representative about wanting to explore the "Lemon Law" or buy back process for your state as your car seems to have met that threshold already due to the numerous repair attempts and/or specific calendar days that it has been in the repair facility and then give them a chance to investigate your concerns before getting back to you. After the call, document when you called and with whom you spoke. If no one returns your call within a reasonable time, let's say a week, call back to corporate and be prepared to patiently explain everything again as well as when you last called and the representative that spoke to you. Let corporate help the dealer make this right for you because the dealer is probably only dealing with the regional warranty representative in trying to fix your car. By elevating your concern to corporate, your concern now has reached the top and is "highlighted" for everyone to see. Also, do not say that you have retained any sort of representation because that could hinder your support from corporate and may even stop them from communicating with you directly as they may want to only communicate with your representation instead. Lastly, be pleasant, positive, and continue to be patient during the whole ordeal. I know that this whole process can be frustrating but do not take it out on the corporate representative that takes your call as they really do want to help. I know at the end of the day, you just want your car back fixed so you can enjoy driving it again. Good luck with everything.

 

I would try to avoid the lemon process if you can and just have the dealer buy it back with a discount on a new car. Maybe they have a car sitting on the lot that is a 2019 they can give you a huge discount on since the 2020's are here already.

I believe you do not get the full value of what you bought it for new. You get market value for the car with a little on top for the inconvenience which is not necessarily a win for you.

 

Can't speak to the lemon process but I would add that if they have 2018s on the lot then you may really make out like a bandit in this scenario.

 

2018 models are all over the place at huge discounts, if you still want to buy a panamera!

I would say speak to an attorney - why waste time calling corporate, that will be the attorney's job! You should not be inconvenienced this way after purchasing a $100K car! Porsche should do everything in their power to make you happy and make up for your lost time and inconvenience. Any more than 3 repair attempts and car is still having the same problems - its a lemon by definition!

 

thank you all for your input, going in tomorrow to just talk to the service manager and GM. let's see what they want to do, at this point
the car has been at the dealer for 1 1/2 months now. worst-case scenario if they don't want to work with me ill go towards a lemon claim if they are willing to work I love Panamera and would love to get into a 2017+ used or not.
if I do have to go with a lemon claim I definitely will not be going with another Porsche.

 

I've been researching lemon laws for a non-Porsche and you're well over the 30 day threshold (they don't even have to be consecutive!) though depending on which State you're in you may have passed the technical deadline in mileage or age in months.

BTW, does anyone know: do you file the claim in the State you live, or the State where you purchased/leased if different from where you live?

 

What tires? I had a similar noise (that the dealer assured me was normal) that I just dealt with for a year. Just got new tires and it seems to be gone. To note, mine got worse in cold weather and better in warm weather.