Ridiculous BMW dealer pricing
#1
POACB
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Ridiculous BMW dealer pricing
So my 535i just turned 4 years old and the free maintenance period has now expired.
Car is due for an oil change, so this morning I take to the dealer. The service advisor starts going through what work is due. Car has just over 40k on the clock.
Here is what he suggested:
Standard scope (basically plug it into the computer and look for fault codes) $68
Oil change $130
Air Intake Service $180. "What's that?" I ask. "Oh, we change your air filter."
The SA then explains that the spark plugs should be replaced also.
Wait for it....
Wait for it...
And the cost will be $588
I told them to just change the oil.
Checked online pricing: Air filter is $28. Spark plugs are $17 each, but you need a special 12 point socket that is another $15.
I think my headlight fluid needs replacing soon as well...
Car is due for an oil change, so this morning I take to the dealer. The service advisor starts going through what work is due. Car has just over 40k on the clock.
Here is what he suggested:
Standard scope (basically plug it into the computer and look for fault codes) $68
Oil change $130
Air Intake Service $180. "What's that?" I ask. "Oh, we change your air filter."
The SA then explains that the spark plugs should be replaced also.
Wait for it....
Wait for it...
And the cost will be $588
I told them to just change the oil.
Checked online pricing: Air filter is $28. Spark plugs are $17 each, but you need a special 12 point socket that is another $15.
I think my headlight fluid needs replacing soon as well...
#5
Wax On, Wax Off
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I just bought a BMW, and had it inspected by the dealer for a PPI.
$164 for an alignment (I'm a service advisor, I can do it at work for free)
$96.75 to replace a tail light bulb (cost of the bulb....)
$145.35 cabin air filters ($15.00, and 5 seconds to replace)
$260 Serpentine belts ($12.00 and learning how to do it)
$187.51 sway bar drop links... each... ($30.00 each part, can do easily at home/work)
they do have some insane labor rates
$164 for an alignment (I'm a service advisor, I can do it at work for free)
$96.75 to replace a tail light bulb (cost of the bulb....)
$145.35 cabin air filters ($15.00, and 5 seconds to replace)
$260 Serpentine belts ($12.00 and learning how to do it)
$187.51 sway bar drop links... each... ($30.00 each part, can do easily at home/work)
they do have some insane labor rates
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#7
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I put the 100,000 mile warranty back in the day on my 93 Taurus SHO. Ford lost money on that one.
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#8
POACB
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#9
Race Director
#11
Race Director
Replace plugs at 40k mi? What does the book say?
Find another dealer. Once you're out of warranty, find an independent.
Find another dealer. Once you're out of warranty, find an independent.
#12
Race Director
There is a difference between an extended warranty and an extended maintenance service agreement. You're talking extended warranty, I think he's talking service agreement.
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#14
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We took my wife's 3 series wagon to Coronado. Pulled into the Peohes parking lot for dinner, car had barely turned 50K. Parked crooked, put it in reverse to straighten out the car and got VROOOM, didn't budge.... Worst thing was that my kids were looking forward to their first Disney trip that next morning.
Had it flat-bedded to BMW SD, they mistakenly had it coded as CPO and covered the entire cost of the new transmission. Not cheap but was a great driving car...
Had it flat-bedded to BMW SD, they mistakenly had it coded as CPO and covered the entire cost of the new transmission. Not cheap but was a great driving car...
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So my 535i just turned 4 years old and the free maintenance period has now expired.
Car is due for an oil change, so this morning I take to the dealer. The service advisor starts going through what work is due. Car has just over 40k on the clock.
Here is what he suggested:
Standard scope (basically plug it into the computer and look for fault codes) $68
Oil change $130
Air Intake Service $180. "What's that?" I ask. "Oh, we change your air filter."
The SA then explains that the spark plugs should be replaced also.
Wait for it....
Wait for it...
And the cost will be $588
I told them to just change the oil.
Checked online pricing: Air filter is $28. Spark plugs are $17 each, but you need a special 12 point socket that is another $15.
I think my headlight fluid needs replacing soon as well...
Car is due for an oil change, so this morning I take to the dealer. The service advisor starts going through what work is due. Car has just over 40k on the clock.
Here is what he suggested:
Standard scope (basically plug it into the computer and look for fault codes) $68
Oil change $130
Air Intake Service $180. "What's that?" I ask. "Oh, we change your air filter."
The SA then explains that the spark plugs should be replaced also.
Wait for it....
Wait for it...
And the cost will be $588
I told them to just change the oil.
Checked online pricing: Air filter is $28. Spark plugs are $17 each, but you need a special 12 point socket that is another $15.
I think my headlight fluid needs replacing soon as well...