Transfer Case....Again?
#31
The TC was changed about February or March 2018. I believe the problem was caused by water entering through a vent. This was redesigned after four years of failures.
The following users liked this post:
Fiat88 (06-28-2020)
#32
The water issue is with the Cayenne. Macan uses a different designed transfer case. All Macan models use the same unit. Just disregard any post in this thread about the Cayenne. The Macan's TC was update with new friction plates. The friction plates where changed and the units programming was updated.
#33
Did Porsche comp this repair? My 2015 Macan S is having its 2nd transfer case replacement in only 27k miles - this time out of warranty. How did you contact anyone at Porsche who cared enough to even consider it? Their 800# is pretty useless in my opinion. How many times does Porsche expect it's customers to replace the same part?
#34
My 2015 Macan S Had the transfer case replaced 2 years ago at 19k miles with the AX part #. Now, 9k mile later it is being replaced again at my cost since I am several weeks outside the Porsche 7 year warranty. How many times will this part need replacing? It should have a lifetime warranty at this point since Porsche can't seem to get the problem corrected.
The following users liked this post:
DJSAPBLU (08-23-2021)
#36
#37
Thanks for the reply. Porsche extended to 7 years. My 7 years was up at end of June. I purchased 2015 Macan S in June of 2014. So 2nd replacement of transfer case is on me unfortunately. Getting a response from Porsche is worse than pulling teeth. So much for their brand being superior.
#39
Thanks. I was waiting to hear back from Porsche but for 10 business days now they have been "reviewing" my case. The dealer pretty much just shrugged their shoulders when I expressed my dissatisfaction on replacing a $3,000 part after only two years and 9000 miles. As with so many 800# customer service centers these days the representatives have no knowledge or authority to do anything but read off scripts.
#40
I feel for you. It is frustrating when a known failure happens and you get no help.
I talked to PCNA about help fixing my seat sensor. My VIN was 47 cars after the initial cut off. It took 2 weeks for them to say no. Not sure if the person I talked to really asked someone else or just waited a few weeks to tell me no.
3 months later my car was part of the expanded recall.
I bought 3 Porsches from my dealer over 5 years. You want to know how much goodwill I got? 0.
I talked to PCNA about help fixing my seat sensor. My VIN was 47 cars after the initial cut off. It took 2 weeks for them to say no. Not sure if the person I talked to really asked someone else or just waited a few weeks to tell me no.
3 months later my car was part of the expanded recall.
I bought 3 Porsches from my dealer over 5 years. You want to know how much goodwill I got? 0.
The following users liked this post:
MAV2111992 (08-25-2021)
#42
My TC was replaced in 2019 with new (improved???) part at 18k miles on my 2015 Macan S. It is now needing to be replaced again 2 years and 9k miles later, So much for the new part fixing the issue. Now that my 7 year warranty is over I have the joy of footing the $3K bill because of Porsche's failure and lack of concern for their clients.
#43
#44
My 04 Cayenne turbo was not only a fantastic ride but a very reliable car out of the countless others I have owned over the decades, with only some common issues easily replaced under warranty. I wish I kept it. MB, BMW of this era are all mechanical nightmares. The newer Macan's and Cayenne's are a bit too much Audi/VW for my tastes. I have never had any major issues to speak of with my older Porsche's. I do stay away from the M96 engined cars though.
My 18 Macan GTS has been a great vehicle although I do have issues with the transfer case slipping. I will start with a fluid change and see what it does.