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Unable to get in touch with ED team.

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Old 12-14-2023, 12:17 PM
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asuresh8
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Default Unable to get in touch with ED team.

Hi all, I was told by my dealer (Porsche Austin) at the start of November that I have an allocation for March and that I could do European delivery in April. They told me that someone would be in contact from the ED team to figure out scheduling. I’ve checked with the dealer every week since then, and they are claiming that they can’t get in contact with anyone. From reading on these forms, it appears that a fellow named Joey is the person to talk to about scheduling. Can someone PM me Joey’s contact information?
Old 12-14-2023, 02:15 PM
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Horstair
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Post #185 under "9 things to know..." thread.
Old 12-14-2023, 04:29 PM
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snakepilot 69
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Ask your dealer to give you the Comm number. Joey will need that in order to be able to provide any information.

Last edited by snakepilot 69; 12-14-2023 at 04:41 PM.
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Old 12-14-2023, 09:40 PM
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disden
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Never leave it up to dealer to make arrangements. Contact Euro Delivery department yourself to set things up. Dealers are awful at this process
Old 12-15-2023, 06:33 PM
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asuresh8
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Thanks for the help! Was able to get in touch with them.
Old 12-18-2023, 05:04 PM
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Angryinch
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Email is usually listed on the Porsche website when you click more info about ED in the car build page.
Old 12-22-2023, 06:04 PM
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TRAKCAR
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Good luck with Joey, you will need it.
Old 12-22-2023, 09:58 PM
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snakepilot 69
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Thumbs up PCNA ED CONTACT

I have found Joey to be both professional and considerate in my experience. He has promptly replied to my emails and provided the information I needed.
John
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Old 12-22-2023, 11:01 PM
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Horstair
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Originally Posted by snakepilot 69
I have found Joey to be both professional and considerate in my experience. He has promptly replied to my emails and provided the information I needed.
John
Professional, considerate, nice, and responsive YES! But powerless and in "over his head" of administrating an ED process that's no longer transparent, almost secretive now on how to get a date, and in dire need of restructuring.
Just went through a nightmare and never again! I'll just rent a Porsche from Porsche Drive when in Europe next time. Almost same price for a week or so and a LOT less hassle.
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Old 12-23-2023, 07:27 AM
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Originally Posted by snakepilot 69
I have found Joey to be both professional and considerate in my experience. He has promptly replied to my emails and provided the information I needed.
John
Quite the opposite …



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