24 Cayenne stop sale
#181
Base update and reprogramming is out. It is huge, needs quite the hours to be done.. Additionally some cars are failing so the might release a fix? Who knows
At least is out as per schedule, so possibly S will follow soon.
At least is out as per schedule, so possibly S will follow soon.
#182
Thanks
#183
Disappointed
some information, but I'm still not sure that is it.
2024 Porsche Cayenne Recalls
2024Years 2024 2023 2022 2021 2020 2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2008 2006 2005 2004 2003
- SAFETY FEATURES
- CRASH RATING
- RECALLS
RECALL DATE: 2023-07-28
SUMMARY
Porsche Cars North America, Inc. (Porsche) is recalling certain 2024 Cayenne, Cayenne S, Cayenne Coupe, Cayenne Turbo GT, and Cayenne S Coupe vehicles. After the vehicle is turned off, the rear hazard warning lights and the parking lights may not illuminate if they are activated within 10 seconds after the gateway control unit shuts off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."CONSEQUENCES
Rear hazard warning lights and parking lights that fail to illuminate can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.REMEDY
Dealers will update the gateway control unit software, free of charge. Owner notification letters are expected to be mailed September 26, 2023. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is APB1.COMPONENT AFFECTED
EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARENOTES
Porsche Cars North America, Inc.
#185
But...the number of networked controllers involved in something seemingly elementary like blinking the hazard lights could be more than you'd expect.
With no inside knowledge of the Porsche system architecture, I could envision:
- A set of controllers that collect telemetry, state, and user input and relay those to a centralized controller (all over a network like CAN). Things like "brake depressed at XX%" and "hood sensor open".
- The centralized controller is taking myriad inputs and sensor data and determining current state, often dealing with conflicting directives such as "left turn signal activated" AND "hazard lights activated" AND "brake depressed" and then having to prioritize and make a decision about what each light controller should be doing. The centralized controller likely takes the final answer and then sends commands to other controllers on a CAN network, telling them primitives like "light XX%" or "blink at interval Xms".
- There are interesting questions around how do you keep the front LEDs blinking at the same time as the back LEDs when they are possibly controlled by separate controllers? Or maybe they're not, I don't know.
- Oh, and the central controller has to make sure that all of the inputs shown to the user are doing the right thing too...the hazard light inside the car has to blink too, when it's supposed to.
The nightmare scenario is if someone critical to the firmware team left Porsche or went on that 1-month non-refundable vacation to the Mediterranean.
The above is pure speculation and I'm completely surprised by the demonstrated level of incompetence at Porsche. It's making me nervous about this purchase.
The following 2 users liked this post by ambitin:
bzimmerman (08-11-2023),
svinaik1 (08-11-2023)
#187
My Cayenne S has been in Davisville since Aug 5 and TYD has been showing ETA at dealer on Sept. 26. Just heard from my SA at my NJ dealer. My Cayenne S is being held at port for the software update; since they expect the fix in the next few days, they didn’t tag it with the recall. So I should expect my Cayenne S to arrive at the dealer in 7-10 days. Looks like the latest would be Aug. 21! 🙏🏻
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vpopx2 (08-11-2023)
#188
My Cayenne S has been in Davisville since Aug 5 and TYD has been showing ETA at dealer on Sept. 26. Just heard from my SA at my NJ dealer. My Cayenne S is being held at port for the software update; since they expect the fix in the next few days, they didn’t tag it with the recall. So I should expect my Cayenne S to arrive at the dealer in 7-10 days. Looks like the latest would be Aug. 21! 🙏🏻
#190
Deliver news
Guys, unfortunately I think I have some bad news. Today I decided to go to the dealer and have a definitive position (specially because my order is a “tailor made” S 2024 - which has all the accessories to be a “GTS” - and, for that reason, my SA told me they would not give my downpayment back if I pull off). After talking with the SA and the GM, they kept the same explanation that they don’t know when the car will be deliver (mine is sitting on the Port), that they “hope” to be in September, “but we cannot guarantee”, etc. Same sh*** that most of us heard. Nevertheless, when I was returning home, I got a call from the SA, that told me he would tell me the truth, if I promise not to identify him(for this reason I am not saying my location, only that is in the US). According to him, the real fact is that Porsche, with the dealers’s blessing, are using this problem to give to the dealers more time to sell the 2023 inventory. He told me that, in fact, the solution for the problem is ready, and could be done next week, but the dealers noticed that during the time they were selling the 23s together with the 24s, they were having a real hard time to sell the 23s, specially the S, and they were up to 20% discount - which, in his words, “kills the dealer gain”. Bottom line is, that, in his opinion, Porsche will hold this stop sale as much they can, until the dealers manage to sell the 23s. I asked him if this could go further than September, and he said yes, and no, because the point is not the problem itself, but how fast the dealers will get ride off the 23s. To be honest I haven’t make my mind if I believe in it or no, but it indeed makes sense.
The following users liked this post:
bzimmerman (08-11-2023)
#192
Guys, unfortunately I think I have some bad news. Today I decided to go to the dealer and have a definitive position (specially because my order is a “tailor made” S 2024 - which has all the accessories to be a “GTS” - and, for that reason, my SA told me they would not give my downpayment back if I pull off). After talking with the SA and the GM, they kept the same explanation that they don’t know when the car will be deliver (mine is sitting on the Port), that they “hope” to be in September, “but we cannot guarantee”, etc. Same sh*** that most of us heard. Nevertheless, when I was returning home, I got a call from the SA, that told me he would tell me the truth, if I promise not to identify him(for this reason I am not saying my location, only that is in the US). According to him, the real fact is that Porsche, with the dealers’s blessing, are using this problem to give to the dealers more time to sell the 2023 inventory. He told me that, in fact, the solution for the problem is ready, and could be done next week, but the dealers noticed that during the time they were selling the 23s together with the 24s, they were having a real hard time to sell the 23s, specially the S, and they were up to 20% discount - which, in his words, “kills the dealer gain”. Bottom line is, that, in his opinion, Porsche will hold this stop sale as much they can, until the dealers manage to sell the 23s. I asked him if this could go further than September, and he said yes, and no, because the point is not the problem itself, but how fast the dealers will get ride off the 23s. To be honest I haven’t make my mind if I believe in it or no, but it indeed makes sense.
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bzimmerman (08-11-2023)
#194
I get everyone is upset about the delay, but in reality a 2 month delay is actually pretty good for a model launch (and the new norm since 2020). When you order a car, its never a guaranteed date of delivery. I'm not sure why someone would trade in their current car before your new car arrives and be mad about being stuck with a rental or with limited options. If you did so because you knew used prices were falling and you wanted to get a better price trading in early, that is the risk you took on personally. That is not Porsche's problem as they never promise a specific delivery date. I sense a lot of first timers ordering and specing cars and a lot of Porsche hate being thrown around on this specific thread for no reason.
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SJJ28 (08-11-2023)
#195
I get everyone is upset about the delay, but in reality a 2 month delay is actually pretty good for a model launch (and the new norm since 2020). When you order a car, its never a guaranteed date of delivery. I'm not sure why someone would trade in their current car before your new car arrives and be mad about being stuck with a rental or with limited options. If you did so because you knew used prices were falling and you wanted to get a better price trading in early, that is the risk you took on personally. That is not Porsche's problem as they never promise a specific delivery date. I sense a lot of first timers ordering and specing cars and a lot of Porsche hate being thrown around on this specific thread for no reason.
it but now service continually tries to sell me on items not due or needed. Beginning to question integrity of my dealership. Bottom line, original post makes sense given Porsche spinoff from Volkswagen and quality of dealership. What a train wreck but will be patient until I won’t.
Last edited by bzimmerman; 08-11-2023 at 08:19 PM.