DPF Filter Needs Service, Glowplug warning...
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Joined: Jan 2016
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DPF Filter Needs Service, Glowplug warning...
I have a 2015 CD (40,000 miles) that had no issues until the turbo needed replacement. Dealer failed to install it properly, and had an oil leak.....turbo gasket had to be replaced. Two weeks later I got a warning of "Diesel Particulate Filter Needs Attention,:" then a glowplug warning light, engine warning light, and limp mode. DEF level is fine, but topped it up anyway. Drove it to the dealer. Dealer has had it since Monday, but they are so behind that they have not had a chance to look at it. No loaner, since they are backed up, etc. Frankly, I think they have sold more cars than they can support. I talked to them yesterday, and they said that they would get to it early next week. I am getting frustrated, because when there is a problem, the dealer can't get to a car for a week. In the past, they had plenty of loaners and tended to things faster.
I assume that (SA said it was) this issue is a diesel warranty issue. Any ideas what this problem is, causes, etc? I make sure that the CD does come up t temp whenever I drive it. I take the expressway to work and back even though I could just take a shortcut, but that is stop and go, and too short to get things nice and heated up. Had a nice 200 mile trip last week, and it behave well. I want t amke sure that my CD is becoming unreliable. I realize that if items were handled quickly, I probably wouldn't be as concerned, but the inconvenience factor compounds things.
Any help and advice will be very much appreciated.
I assume that (SA said it was) this issue is a diesel warranty issue. Any ideas what this problem is, causes, etc? I make sure that the CD does come up t temp whenever I drive it. I take the expressway to work and back even though I could just take a shortcut, but that is stop and go, and too short to get things nice and heated up. Had a nice 200 mile trip last week, and it behave well. I want t amke sure that my CD is becoming unreliable. I realize that if items were handled quickly, I probably wouldn't be as concerned, but the inconvenience factor compounds things.
Any help and advice will be very much appreciated.
Three Wheelin'
Joined: Nov 2013
Posts: 1,671
Likes: 404
Probably just an oil clogged dpf from the oil leak. They will likely change that out. Dpf regen takes quite a bit of heat and time.... may not be getting that done on your drive routine.
I forget where you're located, but if possible, delete all that crap.
I forget where you're located, but if possible, delete all that crap.
Thread Starter
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Joined: Jan 2016
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Thanks
This forum is fantastic, people try to help each other out, provide good advice, and stay out of politics. My statement is not political in any way. I wonder whether all that PDF, DEF, et. have a meaningful or material effect on the exhaust pollutants. I ask this particularly relative to the complex system they created to achieve the NoX etc?
Three Wheelin'
Joined: Nov 2013
Posts: 1,671
Likes: 404
Originally Posted by mafpolo
That makes sense. I was not pleased that the turbo replacement was compromised by a gasket.. I wonder if they are rushing their work because of a heavy workload....which results in problems and rework?
This forum is fantastic, people try to help each other out, provide good advice, and stay out of politics. My statement is not political in any way. I wonder whether all that PDF, DEF, et. have a meaningful or material effect on the exhaust pollutants. I ask this particularly relative to the complex system they created to achieve the NoX etc?
This forum is fantastic, people try to help each other out, provide good advice, and stay out of politics. My statement is not political in any way. I wonder whether all that PDF, DEF, et. have a meaningful or material effect on the exhaust pollutants. I ask this particularly relative to the complex system they created to achieve the NoX etc?
Instructor
Joined: Sep 2020
Posts: 227
Likes: 73
From: UK
Do you have a scan tool/code reader ? if so did you pull any codes.
Ive had recurring DPF problems for the last 4 months on my 2012 CD and ive managed to sort them myself with the help of my scan tool.
Fortunately you're in the US where you have the diesel warranty so self diagnosis and DIY solutions should not be necessary.
Ive had recurring DPF problems for the last 4 months on my 2012 CD and ive managed to sort them myself with the help of my scan tool.
Fortunately you're in the US where you have the diesel warranty so self diagnosis and DIY solutions should not be necessary.
Thread Starter
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I don't have any scan tools
Do you have a scan tool/code reader ? if so did you pull any codes.
Ive had recurring DPF problems for the last 4 months on my 2012 CD and ive managed to sort them myself with the help of my scan tool.
Fortunately you're in the US where you have the diesel warranty so self diagnosis and DIY solutions should not be necessary.
Ive had recurring DPF problems for the last 4 months on my 2012 CD and ive managed to sort them myself with the help of my scan tool.
Fortunately you're in the US where you have the diesel warranty so self diagnosis and DIY solutions should not be necessary.
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Thread Starter
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Thanks.....I hope you are right
They told me that they would get to it first thing this week. I hope they do a decent job. Only warranty claim was that turbo replacement, and they botched it. I have been loyal to them...paying their ridiculous maintenance prices to buy loyalty........maybe I am living in upside down world, because most businesses do what they can to be loyal to their customers. No loaner for a couple of days is no big deal. Tomorrow is a week, and if they have no parts and it's two weeks will be ridiculous. If rental cars weren't so outrageously expensive, I would rent a car. If it's going to be another week, I may ask them to rent me a car. Bottom line....I love the vehicle. I still enjoy it every time I drive it. My plan when I bought it was to keep it for a long time (just like my Lexus), and I would like to do that.
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5th Gear
Joined: Oct 2021
Posts: 5
Likes: 4
From: Tucson, az
I hope you are right, and they don't screw this one up.
They told me that they would get to it first thing this week. I hope they do a decent job. Only warranty claim was that turbo replacement, and they botched it. I have been loyal to them...paying their ridiculous maintenance prices to buy loyalty........maybe I am living in upside down world, because most businesses do what they can to be loyal to their customers. No loaner for a couple of days is no big deal. Tomorrow is a week, and if they have no parts and it's two weeks will be ridiculous. If rental cars weren't so outrageously expensive, I would rent a car. If it's going to be another week, I may ask them to rent me a car. Bottom line....I love the vehicle. I still enjoy it every time I drive it. My plan when I bought it was to keep it for a long time (just like my Lexus), and I would like to do that.
They told me that they would get to it first thing this week. I hope they do a decent job. Only warranty claim was that turbo replacement, and they botched it. I have been loyal to them...paying their ridiculous maintenance prices to buy loyalty........maybe I am living in upside down world, because most businesses do what they can to be loyal to their customers. No loaner for a couple of days is no big deal. Tomorrow is a week, and if they have no parts and it's two weeks will be ridiculous. If rental cars weren't so outrageously expensive, I would rent a car. If it's going to be another week, I may ask them to rent me a car. Bottom line....I love the vehicle. I still enjoy it every time I drive it. My plan when I bought it was to keep it for a long time (just like my Lexus), and I would like to do that.
Youre within your rights to ask for a free loaner. The inconvenience youve experienced should be borne by the dealership.
Racer
Joined: May 2019
Posts: 341
Likes: 81
From: KLAS
Consider yourself lucky your CD is at the dealer awaiting repair.
I've got a faulty fuel gauge issue caused by a defective sender (hopefully covered by the Dieselgate warranty). The earliest the dealer could get me in was mid February...FEBRUARY. No loaner either.
For now I've just got to monitor mileage on the trip odometer and determine when I'm almost out of fuel...
I've got a faulty fuel gauge issue caused by a defective sender (hopefully covered by the Dieselgate warranty). The earliest the dealer could get me in was mid February...FEBRUARY. No loaner either.
For now I've just got to monitor mileage on the trip odometer and determine when I'm almost out of fuel...
RL Community Team
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Joined: Jan 2013
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From: The Woodlands, TX.
Consider yourself lucky your CD is at the dealer awaiting repair.
I've got a faulty fuel gauge issue caused by a defective sender (hopefully covered by the Dieselgate warranty). The earliest the dealer could get me in was mid February...FEBRUARY. No loaner either.
For now I've just got to monitor mileage on the trip odometer and determine when I'm almost out of fuel...
I've got a faulty fuel gauge issue caused by a defective sender (hopefully covered by the Dieselgate warranty). The earliest the dealer could get me in was mid February...FEBRUARY. No loaner either.
For now I've just got to monitor mileage on the trip odometer and determine when I'm almost out of fuel...
Week after we get home, the car sputters, stalls and dies on my wife. "You have gas?" "Yes, between 1/8 and 1/4 showing". Nope, dealer calls and says "you ran dry". Fuel gauge improperly calibrated. New cluster software solved it.
Imagine had I not been cautious on our long drive! Would have run out in the middle of NW Texas!
Racer
Joined: May 2019
Posts: 341
Likes: 81
From: KLAS
Heh. Is it the sender? Or programming the cluster? Reminds me of when I first got our CD. Went on a long trip a week after we got it. Drove 700 miles and the fill light was still off. I thought "man, this thing has SOME range!". Stopped to fill up. Did two more long segments on the trip (2,200 miles total).
Week after we get home, the car sputters, stalls and dies on my wife. "You have gas?" "Yes, between 1/8 and 1/4 showing". Nope, dealer calls and says "you ran dry". Fuel gauge improperly calibrated. New cluster software solved it.
Imagine had I not been cautious on our long drive! Would have run out in the middle of NW Texas!
Week after we get home, the car sputters, stalls and dies on my wife. "You have gas?" "Yes, between 1/8 and 1/4 showing". Nope, dealer calls and says "you ran dry". Fuel gauge improperly calibrated. New cluster software solved it.
Imagine had I not been cautious on our long drive! Would have run out in the middle of NW Texas!
I'm hoping it's the senders as those should be covered by the extended warranty and are known to flake out. I'd do the repair myself but if it's covered why bother playing in diesel if I can avoid it.
Pro
Joined: Sep 2019
Posts: 646
Likes: 101
From: San Diego, CA
push for a loaner
at minimum, I believe the dealership should put you in a rental car? if you do not ask, you might not ever get. if you accept hey we have no loaners, they go great ok
that said, I would push for a Porsche loaner. Maybe someone can chime in on what our CD warranty covers? & it might vary by state and/or country
even if they put in you a rental, stop in and ask how is your CD doing? did they have any Porsche loaners return?
be nice but consider being squeaky
also, if you are in a loaner it actually might cost the dealership something (maybe)
they might not "pay $" but maybe it hits some report for the cost of their warranty repairs or something? that affects them somehow? in some way other than direct $? who knows
so they might get your job done sooner?
at minimum, I believe the dealership should put you in a rental car? if you do not ask, you might not ever get. if you accept hey we have no loaners, they go great ok
that said, I would push for a Porsche loaner. Maybe someone can chime in on what our CD warranty covers? & it might vary by state and/or country
even if they put in you a rental, stop in and ask how is your CD doing? did they have any Porsche loaners return?
be nice but consider being squeaky
also, if you are in a loaner it actually might cost the dealership something (maybe)
they might not "pay $" but maybe it hits some report for the cost of their warranty repairs or something? that affects them somehow? in some way other than direct $? who knows
so they might get your job done sooner?
Instructor
Joined: Nov 2019
Posts: 176
Likes: 30
push for a loaner
at minimum, I believe the dealership should put you in a rental car? if you do not ask, you might not ever get. if you accept hey we have no loaners, they go great ok
that said, I would push for a Porsche loaner. Maybe someone can chime in on what our CD warranty covers? & it might vary by state and/or country
even if they put in you a rental, stop in and ask how is your CD doing? did they have any Porsche loaners return?
be nice but consider being squeaky
also, if you are in a loaner it actually might cost the dealership something (maybe)
they might not "pay $" but maybe it hits some report for the cost of their warranty repairs or something? that affects them somehow? in some way other than direct $? who knows
so they might get your job done sooner?
at minimum, I believe the dealership should put you in a rental car? if you do not ask, you might not ever get. if you accept hey we have no loaners, they go great ok
that said, I would push for a Porsche loaner. Maybe someone can chime in on what our CD warranty covers? & it might vary by state and/or country
even if they put in you a rental, stop in and ask how is your CD doing? did they have any Porsche loaners return?
be nice but consider being squeaky
also, if you are in a loaner it actually might cost the dealership something (maybe)
they might not "pay $" but maybe it hits some report for the cost of their warranty repairs or something? that affects them somehow? in some way other than direct $? who knows
so they might get your job done sooner?
Rennlist Member
Joined: Apr 2005
Posts: 1,555
Likes: 281
From: Coloradical
I assume Porsche is the same as Audi, dealerships lease service loaners from Porsche in short-term sixth month leases. I suspect Covid may have impacted the normal cycle but they are not free to the dealership and yes, GM's start to freak out if loaners are gone too long. They eventually become used car inventory.