richk

So here is the problem. I am supposed to take delivery of my new TT cab next week. I ordered the car with the PCCB's and the car came in without the PCCB's.

The dealership(Auto Gallery) is saying they can install the PCCB's at the dealership, is this true??? Should I be concerned???

eclou

No worries there Rich. They can probably get them swapped out in an hour

RAKLAW

it is a option in Tequipment catalogue, so for sure a dealer can install them after production

David A

Strange, check the order list from the dealer maybe they made the mistake.

TT Surgeon

Only issue would be in resale. Classic salesman error, my guy forgot the turbo crest in the console....that one cannot be ordered.

TT Gasman

That's a pretty big F-up IMO. Are you sure it's your car? Check the VIN on your pro forma invoice when you ordered the car. If it was truly their screw up they can easily swap them out for you. But I would push them for some "free" extras as goodwill, like a clear bra or something.

ltc

Not necessarily true.
If you have the VIN of a car that is equipped with that (Exclusive) option (and of course the right color), then it can be ordered.....and simply installed on your car.

TT Surgeon

Yes, but they failed to submit it as an exclusive option even though I asked for it, by the time I found out it was on the boat.
I actually tried that with a friends vin, no dice.

richk

The dealer admitted they ****ed up the order. I am pushing for a bigger discount on the car.

sparkhill

I guess they did not give you a print-out of your Pro Forma Invoice with your reference number, VIN, etc. Seems like that ought to be standard operating procedure.

Regardless, I am sorry to hear you bad news. I guess PCCB is one of the best options to leave off though. It can easily be retrofit. What if they would have left Sports Chrono or one of you other important option off?

TT Gasman

Sometimes when a particular option is out of stock from their supplier, the short shifter comes to mind, the car can't be ordered. In that case the dealer/customer either changes the order or pulls out of line. At least that was my understanding of the process. Could be your dealer decided to take the car anyway. In that case, go for a steep discount because they should have gotten your consent to accept the change.

axhoaxho

If the dealer can swap-in the PCCB without charging extra, then I think it is not a deal killer. Just ask them to document it in the paperwork/dealsheet before you sign it and pickup the car, for the record.

Regards,

Ape

Auto Gallery has a GREAT Porsche dealership. They will make it right.

richk

They are adding the PCCB's as we speak...my salesman David Lang is the best porsche salesman in Los Angeles.

Ape

Im glad it worked out.