Severe Negligence! Es Motor Damaged My Porsche 911 GT2 - Help Needed!
06-21-2023 | 11:03 PM
#48
Banned
Joined: Sep 2015
Posts: 2,467
Likes: 1,098
From: Southern California
Even without key details. Even if he serviced it regularly and even changed the fluids in the rear end and transmission every WEEK, the fact is they didn't work on the parts of the car that broke. I have crap like that.
06-26-2023 | 12:25 PM
#49
Thread Starter
Intermediate
Joined: Feb 2019
Posts: 49
Likes: 2
From: United Arab Emirates
Amir,
The first sentence of your response proves how unprofessional ES MOTOR is. It’s not about defaming or covering costs, it’s about sharing my experience within the community.
Sequence of events:
November 2022 - spoke with Emre and arranged the plan with my car
The car was undergoing a major service with Porsche and we were waiting on new parts to arrive (upgraded turbos, spark plugs, fuel injectors & the titanium exhaust from ES)
December - the parts arrive and everything was installed other than 2 faulty items from ES which were the exhaust and the spark plugs. I re-installed new spark plugs (OEM) and they were perfectly fine
The exhaust was faulty (see below videos I shared with ES)
I installed a friend’s exhaust in the meantime because I was advised to wait for es to come to Dubai and they will try to install the exhaust
The car was “street tuned” and the final tune would be done on the dyno when ES were planning to come as agreed with them.
January 13 - I was at their workshop since the morning. I got the car from es past midnight (14th night)
A simple exhaust installation and a tune should take half a day if things go as planned.
The reason it took more than an entire day is because the majority of the time they were cutting up the exhaust in pieces until they got it to fit.
The es team mentioned (in front of me) to Emre that the exhaust did not fit, but they convinced me that once they’re done it would be fine.
When the car was on the dyno, I noticed their 2 employees seemed like they had no clue what they’re doing, and that’s when they told me they were new (0 experience with any Porsche up until my car).
When the car was on the dyno I voiced my concerns twice that the car seems like it’s vibrating more than it should. They assured me there was nothing to worry about.
I took the car and started heading home around 2am (that’s when the car had finished and yes I was present the entire day).
The car immediately had a whining noise and the gears started to get stuck in gear or it would not shift into gear at all. I stopped and had the car towed to Porsche.
I informed Amir the same morning what happened. He told me its the clutch once I change it everything would be fine. He also advised me what clutch to get from Sachs.
I changed the clutch and it was exactly the same. There was no issue with my clutch. The new clutch feels exactly the same as the old one; it was just another excuse. Those who know how a clutch of a gt2 feels like knows that the clutch on these cars are heavy from factory.
I then gave the green light to Porsche to strip the gearbox and asses the damage.
I have a report from Porsche and 2 other gearbox specialists. Their reasoning of why this happened is all the same. These people have a lot of experience and treat these Porsche’s like their children. I choose to trust them.
Another fact - Torque should not be more than 850 nm unless you’ve upgraded the engine.
They bumped the torque to 900 nm on my car. A knowledgeable individual should know the basics regarding their work. For example, you would not expect a pilot to fly into a mountain, you trust that the pilot knows how to do their job and safely take you to your destination.
There was too much torque on the car. The torque is transferred from the dyno hub onto the wheel hub which is directly connected to the differential, which is directly connected to the transmission.
I then agreed with Emre that they will repair rather than replace, and I will pay for the labour work. They asked for time to check for price of parts. This took another few months. Finally when the time came they said they will only get a differential and I cover the rest.
They went back on their word after I was patient for 5 months at the time. I am more annoyed of my time that they have wasted. They could have just said from day 1 that they wont do anything.
Amir stopped responding months ago and I was then communicating with Emre. Once things don’t go as planned then you see peoples true nature. I was trying to solve this privately for months, no one from the es team has tried to resolve this issue. The above response from Amir is the first time he responds in months.
Emre did mention that the car was old. This conversation was brief and I made it very clear that I prioritise the reliability of my engine. I mentioned I don’t care about power as much as I care about safety and reliability. IF ES motor had an issue then where is the waiver that they should have given me to sign? It doesn’t exist because I take calculated risks, and that is one I certainly would not take. My cars are one of the most valuable things to me and I would not agree to risk damaging any of my cars.
It saddens me that they are dishonest about everything they have stated in their response and would go this far in trying to paint a fake picture of what really happened. The only truth in the response was the date my car was present.
The “garage” mentioned in their response is Porsche (Amir and the es team know this). Where else am I supposed to take it? My car has been maintained with porsche since new and all the upgraded parts installed were only at porsche. That alone shows how I maintain my car.
Why assume I “launch” my car? Since the 10 year ownership I’ve had, I’ve launched the car once when I first got her, and the car was completely stock. I have not launched it since.
Why assume I “power shift?” No one from the es team witnessed my driving skills.
For your information, it never even crossed my mind that someone would be so silly to power shift in a gt2.
I have 90,000 kms seat time in a gt2. I’m pretty sure I know how to change gear in that car.
Although I’d like to ask if that’s how you shift gears in manual cars to gain a millisecond for your 0-200 time?
“Paying my maintenance bills”
Who mentioned maintenance bills? It was a differential and entire transmission you managed to destroy & i expected you guys to take accountability only because i held your company to a high standard.
If a friend had borrowed your car, would he not be accountable if he gave it back in a damaged state? Everyone makes mistakes, and i have no issue with people who do. What i have an issue with is when mistakes are not handled correctly.
My car worked perfectly fine before your team touched it. There was not one symptom. I know my car very well to state it as a fact that there was nothing wrong before it came to you. That’s the reality that you’re having difficulty accepting.
When people are dis honest its for a few reasons, either fear of consequence, avoiding shame and guilt, or lack of integrity.
I could say a lot more, but I’ll leave it at this.
The first sentence of your response proves how unprofessional ES MOTOR is. It’s not about defaming or covering costs, it’s about sharing my experience within the community.
Sequence of events:
November 2022 - spoke with Emre and arranged the plan with my car
The car was undergoing a major service with Porsche and we were waiting on new parts to arrive (upgraded turbos, spark plugs, fuel injectors & the titanium exhaust from ES)
December - the parts arrive and everything was installed other than 2 faulty items from ES which were the exhaust and the spark plugs. I re-installed new spark plugs (OEM) and they were perfectly fine
The exhaust was faulty (see below videos I shared with ES)
I installed a friend’s exhaust in the meantime because I was advised to wait for es to come to Dubai and they will try to install the exhaust
The car was “street tuned” and the final tune would be done on the dyno when ES were planning to come as agreed with them.
January 13 - I was at their workshop since the morning. I got the car from es past midnight (14th night)
A simple exhaust installation and a tune should take half a day if things go as planned.
The reason it took more than an entire day is because the majority of the time they were cutting up the exhaust in pieces until they got it to fit.
The es team mentioned (in front of me) to Emre that the exhaust did not fit, but they convinced me that once they’re done it would be fine.
When the car was on the dyno, I noticed their 2 employees seemed like they had no clue what they’re doing, and that’s when they told me they were new (0 experience with any Porsche up until my car).
When the car was on the dyno I voiced my concerns twice that the car seems like it’s vibrating more than it should. They assured me there was nothing to worry about.
I took the car and started heading home around 2am (that’s when the car had finished and yes I was present the entire day).
The car immediately had a whining noise and the gears started to get stuck in gear or it would not shift into gear at all. I stopped and had the car towed to Porsche.
I informed Amir the same morning what happened. He told me its the clutch once I change it everything would be fine. He also advised me what clutch to get from Sachs.
I changed the clutch and it was exactly the same. There was no issue with my clutch. The new clutch feels exactly the same as the old one; it was just another excuse. Those who know how a clutch of a gt2 feels like knows that the clutch on these cars are heavy from factory.
I then gave the green light to Porsche to strip the gearbox and asses the damage.
I have a report from Porsche and 2 other gearbox specialists. Their reasoning of why this happened is all the same. These people have a lot of experience and treat these Porsche’s like their children. I choose to trust them.
Another fact - Torque should not be more than 850 nm unless you’ve upgraded the engine.
They bumped the torque to 900 nm on my car. A knowledgeable individual should know the basics regarding their work. For example, you would not expect a pilot to fly into a mountain, you trust that the pilot knows how to do their job and safely take you to your destination.
There was too much torque on the car. The torque is transferred from the dyno hub onto the wheel hub which is directly connected to the differential, which is directly connected to the transmission.
I then agreed with Emre that they will repair rather than replace, and I will pay for the labour work. They asked for time to check for price of parts. This took another few months. Finally when the time came they said they will only get a differential and I cover the rest.
They went back on their word after I was patient for 5 months at the time. I am more annoyed of my time that they have wasted. They could have just said from day 1 that they wont do anything.
Amir stopped responding months ago and I was then communicating with Emre. Once things don’t go as planned then you see peoples true nature. I was trying to solve this privately for months, no one from the es team has tried to resolve this issue. The above response from Amir is the first time he responds in months.
Emre did mention that the car was old. This conversation was brief and I made it very clear that I prioritise the reliability of my engine. I mentioned I don’t care about power as much as I care about safety and reliability. IF ES motor had an issue then where is the waiver that they should have given me to sign? It doesn’t exist because I take calculated risks, and that is one I certainly would not take. My cars are one of the most valuable things to me and I would not agree to risk damaging any of my cars.
It saddens me that they are dishonest about everything they have stated in their response and would go this far in trying to paint a fake picture of what really happened. The only truth in the response was the date my car was present.
The “garage” mentioned in their response is Porsche (Amir and the es team know this). Where else am I supposed to take it? My car has been maintained with porsche since new and all the upgraded parts installed were only at porsche. That alone shows how I maintain my car.
Why assume I “launch” my car? Since the 10 year ownership I’ve had, I’ve launched the car once when I first got her, and the car was completely stock. I have not launched it since.
Why assume I “power shift?” No one from the es team witnessed my driving skills.
For your information, it never even crossed my mind that someone would be so silly to power shift in a gt2.
I have 90,000 kms seat time in a gt2. I’m pretty sure I know how to change gear in that car.
Although I’d like to ask if that’s how you shift gears in manual cars to gain a millisecond for your 0-200 time?
“Paying my maintenance bills”
Who mentioned maintenance bills? It was a differential and entire transmission you managed to destroy & i expected you guys to take accountability only because i held your company to a high standard.
If a friend had borrowed your car, would he not be accountable if he gave it back in a damaged state? Everyone makes mistakes, and i have no issue with people who do. What i have an issue with is when mistakes are not handled correctly.
My car worked perfectly fine before your team touched it. There was not one symptom. I know my car very well to state it as a fact that there was nothing wrong before it came to you. That’s the reality that you’re having difficulty accepting.
When people are dis honest its for a few reasons, either fear of consequence, avoiding shame and guilt, or lack of integrity.
I could say a lot more, but I’ll leave it at this.
Last edited by ammein ramley; 06-26-2023 at 05:22 PM.
The following users liked this post:
Hella-Buggin' (01-02-2024)
06-26-2023 | 12:40 PM
#51
Thread Starter
Intermediate
Joined: Feb 2019
Posts: 49
Likes: 2
From: United Arab Emirates
Here are videos i shared with Emre of how the exhaust wasn’t fitting. The issue is the x pipes are not angled the same. The other issue with the tips is that they are too big (I asked for oem look and got this). Again, this and the above attachment shows one of the many cases how es have not been honest. Everyone has their own experience, and unfortunately mine hasn’t been the best with them since the start.
Last edited by ammein ramley; 06-26-2023 at 12:44 PM.
06-26-2023 | 03:19 PM
#52
Thread Starter
Intermediate
Joined: Feb 2019
Posts: 49
Likes: 2
From: United Arab Emirates
Video proof of Cut off on the dyno, another dis-honest statement made by ES- (I expressed my concerns regarding the dyno, including the vibrations I saw, yet they re-assured me all this was fine & so I trusted who at the time I believed were experts).
Last edited by ammein ramley; 06-26-2023 at 03:27 PM.
06-26-2023 | 03:25 PM
#53
Banned
Joined: Sep 2015
Posts: 2,467
Likes: 1,098
From: Southern California
Another fact - Torque should not be more than 850 nm unless you’ve upgraded the engine.
They bumped the torque to 900 nm on my car. A knowledgeable individual should know the basics regarding their work. For example, you would not expect a pilot to fly into a mountain, you trust that the pilot knows how to do their job and safely take you to your destination.
Emre did mention that the car was old. This conversation was brief and I made it very clear that I prioritise the reliability of my engine. I mentioned I don’t care about power as much as I care about safety and reliability.
Why assume I “launch” my car? Since the 10 year ownership I’ve had, I’ve launched the car once when I first got her, and the car was completely stock. I have not launched it since.
Why assume I “power shift?” No one from the es team witnessed my driving skills.
For your information, it never even crossed my mind that someone would be so silly to power shift in a gt2.
I have 90,000 kms seat time in a gt2. I’m pretty sure I know how to change gear in that car.
Although I’d like to ask if that’s how you shift gears in manual cars to gain a millisecond for your 0-200 time?
.
You upgraded the turbos and got a tune so you could go faster to get groceries at the Piggly Wiggly? If you are so concerned about reliability, why are you modding your car? For crying out loud...you broke the driveshaft.
The exhaust thing and all that is noise. The only way damage could have occurred is from a dyno run. That's it. All this other stuff should be left out, and it doesn't help your argument. Now I'm not sure how you can prove a dyno caused your problem.
And to your first comment. This is defaming. The people that go to a company like ES go there to take their Porsches up another level, and there are risks. They have the money to cover the possible downside. You wanna play be willing to pay.
06-26-2023 | 03:41 PM
#54
Thread Starter
Intermediate
Joined: Feb 2019
Posts: 49
Likes: 2
From: United Arab Emirates
06-26-2023 | 04:22 PM
#55
Thread Starter
Intermediate
Joined: Feb 2019
Posts: 49
Likes: 2
From: United Arab Emirates
Dude....
You upgraded the turbos and got a tune so you could go faster to get groceries at the Piggly Wiggly? If you are so concerned about reliability, why are you modding your car? For crying out loud...you broke the driveshaft.
The exhaust thing and all that is noise. The only way damage could have occurred is from a dyno run. That's it. All this other stuff should be left out, and it doesn't help your argument. Now I'm not sure how you can prove a dyno caused your problem.
And to your first comment. This is defaming. The people that go to a company like ES go there to take their Porsches up another level, and there are risks. They have the money to cover the possible downside. You wanna play be willing to pay.
You upgraded the turbos and got a tune so you could go faster to get groceries at the Piggly Wiggly? If you are so concerned about reliability, why are you modding your car? For crying out loud...you broke the driveshaft.
The exhaust thing and all that is noise. The only way damage could have occurred is from a dyno run. That's it. All this other stuff should be left out, and it doesn't help your argument. Now I'm not sure how you can prove a dyno caused your problem.
And to your first comment. This is defaming. The people that go to a company like ES go there to take their Porsches up another level, and there are risks. They have the money to cover the possible downside. You wanna play be willing to pay.
It’s not defaming because I haven’t been dishonest about anything. It’s the same as leaving a google review.
I get where ur coming from, but I don’t agree that this exhaust thing is noise. The reason I mentioned it is because it was part of my overall experience - which showcased their unprofessionalism from the start. I’ll admit when I’m wrong, and it was my mistake for not spotting the red flags but you live and you learn.
When you have bigger turbos you can create more power with relatively less boost. It doesn’t mean you will blow the car up. Modding your car correctly can make it oem+
Es motor is pretty known amongst the Porsche community so i expected a certain level of expertise - clearly i was wrong, & I’m paying for it either way.
And yes, I do wana go faster to get my groceries
Last edited by ammein ramley; 06-26-2023 at 05:03 PM.
06-26-2023 | 05:20 PM
#56
Banned
Joined: Sep 2015
Posts: 2,467
Likes: 1,098
From: Southern California
It’s not defaming because I haven’t been dishonest about anything. It’s the same as leaving a google review.
I get where ur coming from, but I don’t agree that this exhaust thing is noise. The reason I mentioned it is because it was part of my overall experience - which showcased their unprofessionalism from the start. I’ll admit when I’m wrong, and it was my mistake for not spotting the red flags but you live and you learn.
When you have bigger turbos you can create more power with relatively less boost. It doesn’t mean you will blow the car up. Modding your car correctly can make it oem+
Es motor is pretty known amongst the Porsche community so i expected a certain level of expertise - clearly i was wrong, & I’m paying for it either way.
And yes, I do wana go faster to get my groceries
I get where ur coming from, but I don’t agree that this exhaust thing is noise. The reason I mentioned it is because it was part of my overall experience - which showcased their unprofessionalism from the start. I’ll admit when I’m wrong, and it was my mistake for not spotting the red flags but you live and you learn.
When you have bigger turbos you can create more power with relatively less boost. It doesn’t mean you will blow the car up. Modding your car correctly can make it oem+
Es motor is pretty known amongst the Porsche community so i expected a certain level of expertise - clearly i was wrong, & I’m paying for it either way.
And yes, I do wana go faster to get my groceries
In the end, I made a decision to change the car from stock, and therefore I took responsibility for it and didn't even complain. **** happens.
06-26-2023 | 06:24 PM
#58
Rennlist Member
Joined: Jun 2012
Posts: 2,264
Likes: 459
From: Miami FL
12-31-2023 | 07:00 AM
#59
Instructor
Joined: Oct 2021
Posts: 133
Likes: 66
Hi OP
sorry to hear about this
i have nothing but good things to say about a proper and professional shop in Dubai that built my 1100 WHP turbo S
they can set you straight without any BS
send me a PM if you still need help
sorry to hear about this
i have nothing but good things to say about a proper and professional shop in Dubai that built my 1100 WHP turbo S
they can set you straight without any BS
send me a PM if you still need help
12-31-2023 | 09:48 AM
#60
Instructor
Joined: Oct 2021
Posts: 133
Likes: 66
Dude....
You upgraded the turbos and got a tune so you could go faster to get groceries at the Piggly Wiggly? If you are so concerned about reliability, why are you modding your car? For crying out loud...you broke the driveshaft.
The exhaust thing and all that is noise. The only way damage could have occurred is from a dyno run. That's it. All this other stuff should be left out, and it doesn't help your argument. Now I'm not sure how you can prove a dyno caused your problem.
And to your first comment. This is defaming. The people that go to a company like ES go there to take their Porsches up another level, and there are risks. They have the money to cover the possible downside. You wanna play be willing to pay.
You upgraded the turbos and got a tune so you could go faster to get groceries at the Piggly Wiggly? If you are so concerned about reliability, why are you modding your car? For crying out loud...you broke the driveshaft.
The exhaust thing and all that is noise. The only way damage could have occurred is from a dyno run. That's it. All this other stuff should be left out, and it doesn't help your argument. Now I'm not sure how you can prove a dyno caused your problem.
And to your first comment. This is defaming. The people that go to a company like ES go there to take their Porsches up another level, and there are risks. They have the money to cover the possible downside. You wanna play be willing to pay.
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sirringo (01-02-2024)