ehandschuh

did you have any history with this dealership? Anything in particular that lead them to getting PCNA to work with you? Wondering for myself in case the TCU fix doesn't fix it.

Mumbles

Ok Ira, what did they quote you.......how many shmackers ??

TheLex

So basically $8 - 9k for a new PDK? Expensive as it is, that's probably very fair. Well done. And kudos to the dealership for going to bat for you.

msingh5649

Just because you bought the car 'new' does not mean that any manufacturer can or will always pay for repairs.

Besides this has nothing to do with 'warranty' but repair programs.

Keep the crayons.

Ira Zoot

No history with this dealer short of visiting to look at inventory from time to time.

I didn't call them right away since it's like 40 miles away but they were one of the bigger dealers in the area so I gave it a try. It turned out the service manager actually cared about the customers and doing his job well.

I explained the situation to him, shared other diagnostics, told him about my current experience with Porsche NA and other dealer. He told me he had a good friend that worked at PCNA and would give him a call to see if anything can be done.

So I dropped the car off, they ran their own diagnostics and from what I understand did some pushing and as a result got the price of the trans down to just under $8k. They also gave me a nice deal on repairing the boot switch next to the drivers seat and a full detail. So, when I get the car back it will be as close to new as I'll get right now.

Not thrilled about laying out $8k but was between a rock and hard place. I would have lost a lot of equity I had in the car if I had to sell to dealer or auction without the trans.

Ira

Btw: I'll give the dealer name once I pick the car up and all checks out.

Ira Zoot

The $8k price was with Porsche "Good Will program" where they picked up 1/2 the cost. Normal price without "good will" would have been like $15-$18k and a very painful check to write. So, I feel like this was as fair as I was going to get. I also agree about the dealership ... at least the service manager ( I haven't dealt with sales yet ).

I will for sure choose them over the purchasing dealer after this even tho it's a haul to get there. Also, forgot to mention that they gave me a new Cayenne as a loaner which was very cool. I wanted them to loan me a new 911 GTS but for some reason they couldn't do that.

Have a good weekend!

Ira

iflat6

Any update? Was TCU changed finally and solved the issue?

ehandschuh

Just got off the phone with the dealership regarding the TCU install. Installed and the issue persisted same as before. This dealership will not go to bat with me regarding Porsche Good Will and they are instead calling a racing shop in our area to see if they can source the part that needs to be replaced. I'll keep you posted as hopefully this gets fixed soon as $20k repair is out of the budget with a wedding and honeymoon coming up.

iflat6

Thanks for the update. That's interesting. If I may, why are they willing to replace thé TCU while your issue indicated a problem related to hydraulic which would be more likely linked to the hydraulic control unit? I may have missed something here but this sounds weird to me. Also did they tell you what part needs to be replaced to their view?

iflat6

Also wondering why folks are still talking about 17 to 20k repair since listed price for an PDK exchange (your faulty trans is replaced by a refurbished one) is around $7k here in Europe...you must add few hours of work on top but total will not be higher than $10k.

ehandschuh

The original poster was the hydraulic unit. Mine was associated with the Shift Rod 3 Distance sensor and PCNA thought it was coming from the TCU and not internal to the transmission. Seems they were wrong.

Also, the job is $20k up front and after you get your core charge back it's around $14.5k. They price the Transmission at $11.5k + Core, labor and oil etc.

iflat6

ok got it, that said the hydraulic unit is not really internal to the trans but a replaceable part which is screwed under the main trans block. Is distance sensor actually not part of hydraulic unit but inside the trans itself?

ehandschuh

The distance sensor is internal to the PDK unit and as we know, Porsche won't open it. The dealership is waiting to hear from the race shop to see if they've made any progress on locating the part.

iflat6

thanks for the info that's clear now. Keep us posted that's quite interesting.

Ira Zoot

As if it wasn't enough of a challenge ... they got all the parts in and were ready too start the work. Then the Chicago area Mechanics Union went on strike. So no idea when I'll see my car again.