Porsche Dealer (Service) Southern CA
#16
For dealership service I can't say enough good things about the guys over at Walter's Porsche in Riverside. It is only about 30 minutes away from Rancho Cucamonga, and the techs and service advisors are great. My car is out of warranty and had some faulty electrical gremlins going on last week and they got Porsche to pay for half of the parts/service. Talk to Justin or Emory.
#17
For dealership service I can't say enough good things about the guys over at Walter's Porsche in Riverside. It is only about 30 minutes away from Rancho Cucamonga, and the techs and service advisors are great. My car is out of warranty and had some faulty electrical gremlins going on last week and they got Porsche to pay for half of the parts/service. Talk to Justin or Emory.
#18
I'd like to hear thoughts on this subject as well. We just bought our S from The Auto Gallery in Thousand Oaks last month and we have one return visit to take care of a couple items we negotiated with the deal. (Colored crests in the wheel centers, a couple of leather key chains, and a minor service item.)
I've spoken to the service manager a couple of times setting up our return and I'd rate his attitude as "polite but not greatly interested" if that makes sense. It occurs to me that we're used to having the finest model the dealer handles, and now we just bought a Porsche from a guy who floorplans Ferrari, Maserati and Aston Martin as well. My personal ranking of those cars won't matter to guys who can't afford any of them but know the list prices. Maybe we won't get the attentive care for our car that we demand.
Any experiences to share about dealers in Southern California?
[Just saw the other replies and learned about regional forums. Will post this question there as well.]
I've spoken to the service manager a couple of times setting up our return and I'd rate his attitude as "polite but not greatly interested" if that makes sense. It occurs to me that we're used to having the finest model the dealer handles, and now we just bought a Porsche from a guy who floorplans Ferrari, Maserati and Aston Martin as well. My personal ranking of those cars won't matter to guys who can't afford any of them but know the list prices. Maybe we won't get the attentive care for our car that we demand.
Any experiences to share about dealers in Southern California?
[Just saw the other replies and learned about regional forums. Will post this question there as well.]
There is Rusnak in Pasadena, probably only about 30 miles away or so. They are pretty well known. Unfortunately I don't have any experience with them.
My almost 3 yr.old car has been virtually flawless. I do all my own service on the car and haven't needed any warranty work...
Dave
#19
For dealership service I can't say enough good things about the guys over at Walter's Porsche in Riverside. It is only about 30 minutes away from Rancho Cucamonga, and the techs and service advisors are great. My car is out of warranty and had some faulty electrical gremlins going on last week and they got Porsche to pay for half of the parts/service. Talk to Justin or Emory.
Dave
#22
For dealership service I can't say enough good things about the guys over at Walter's Porsche in Riverside. It is only about 30 minutes away from Rancho Cucamonga, and the techs and service advisors are great. My car is out of warranty and had some faulty electrical gremlins going on last week and they got Porsche to pay for half of the parts/service. Talk to Justin or Emory.
#24
I am one of those guy who would drive a long way for good service and prices. My closest dealer is Newport Import, but I've heard nothing good about them. So I made the drive out to Walters at Riverside for my first oil change. The SA's name is Justin Usary, very professional and courteous. Work done right and on time, not to mention one of the cheapest price in LA/OC county.
Hint: mention you are a PCA/OCR member for some "added values!"
Hint: mention you are a PCA/OCR member for some "added values!"
#26
I am one of those guy who would drive a long way for good service and prices. My closest dealer is Newport Import, but I've heard nothing good about them. So I made the drive out to Walters at Riverside for my first oil change. The SA's name is Justin Usary, very professional and courteous. Work done right and on time, not to mention one of the cheapest price in LA/OC county.
Hint: mention you are a PCA/OCR member for some "added values!"
Hint: mention you are a PCA/OCR member for some "added values!"
2) Did they provide loaner cars.
Like you, I'll drive further for a good experience (I currently drive to Carlsbad from Dana Point) but RiverZona is a HIKE!
#28
#29
2. Not for oil change. They will provide loaner car for warranty repairs.