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New transmission needed on 2003 X50: Porsche refusing to cover under warranty

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Old 02-02-2006, 04:26 PM
  #31  
Kevin
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I think that you got soaked.. I'm sorry.. It is clear that Porsche is taking a different stance.. Some folks have received new gearboxes like Markski.. Reading this info, if someone has these issues, one can try to see if Porsche will replace it.. However, do not let them pull the tranny out of the vehicle.. Ask them to give you a worst case estimate.. If you are going to get stuck with the bill, I would take the vehicle to a independant Porsche shop and have them drop the tranny and send it to Brian or Chris for repair..
Old 02-02-2006, 04:50 PM
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Mike, I feel for you! I am a 20+ year Porsche owner. I have owned 7 different Porsche models. My TT was the first Porsche I have owned that was under factory warranty. I am very unhappy with my dealership experience up to now. I might buy another Porsche, but I will never buy another one new! PCNA has lost it's focus and direction within the last decade. I will leave the dealer experience to the yuppies with their leased Cayannes (sp) and Caymans!
Old 02-02-2006, 05:02 PM
  #33  
mike_la_jolla
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Default No short shifter on this X50 -- stock

And the invoice clearly states that they dropped the engine to get to the transmission.
Old 02-02-2006, 05:06 PM
  #34  
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Mike and others - what is the relevant language in the manual and warranty re tracking?
Old 02-02-2006, 05:34 PM
  #35  
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Default Relevant Warranty text from brochure ...

I can scan if you want. The relevant language is clear from page 7 of my ‘Porsche Approved Limited Warranty’:

----------------------------------------------------------
This Warranty Does Not Cover:

-Abuse, accident, acts of God, competition, racing or track use or other events beyond the control of Porsche Cars N.A.
----------------------------------------------------------

Given what our local Porsche rep has told me, any type of DE or autocross falls under the category of ‘beyond the control of Porsche Cars N.A.’

Another relevant paragraph from page 9:

----------------------------------------------------------
Your responsibility for Normal Vehicle Use

Your Owner’s Manual (in which specific recommendations against using your car in certain ways was written with the assumption that you will use your car only in ways for which it was designed:

- …
- To be driven on reasonable road surfaces within legal speed limits.
- …
----------------------------------------------------------
Old 02-02-2006, 05:51 PM
  #36  
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What a crock of crap. Maybe I'll look at the Audi R8 instead.
Old 02-02-2006, 06:01 PM
  #37  
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Originally Posted by mike_la_jolla
----------------------------------------------------------
This Warranty Does Not Cover:

-Abuse, accident, acts of God, competition, racing or track use or other events beyond the control of Porsche Cars N.A.
----------------------------------------------------------

Given what our local Porsche rep has told me, any type of DE or autocross falls under the category of ‘beyond the control of Porsche Cars N.A.’

Another relevant paragraph from page 9:

----------------------------------------------------------
Your responsibility for Normal Vehicle Use

Your Owner’s Manual (in which specific recommendations against using your car in certain ways was written with the assumption that you will use your car only in ways for which it was designed:

- …
- To be driven on reasonable road surfaces within legal speed limits.
- …
----------------------------------------------------------
WTF??? that's BS! Track surface is much smoother than public road. I'm sorry to hear about this.
Old 02-02-2006, 06:29 PM
  #38  
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Default Here are pictures of the ‘abused’ parts in the transmission

Pictures of the 'abused' tranmsmission:

http://www.dinigroup.com/~mdini/image016.jpg
http://www.dinigroup.com/~mdini/image017.jpg
http://www.dinigroup.com/~mdini/image018.jpg
http://www.dinigroup.com/~mdini/image019.jpg
http://www.dinigroup.com/~mdini/image020.jpg
http://www.dinigroup.com/~mdini/image021.jpg
http://www.dinigroup.com/~mdini/image022.jpg
http://www.dinigroup.com/~mdini/image023.jpg
http://www.dinigroup.com/~mdini/image024.jpg
http://www.dinigroup.com/~mdini/image025.jpg
http://www.dinigroup.com/~mdini/image026.jpg
http://www.dinigroup.com/~mdini/image027.jpg
http://www.dinigroup.com/~mdini/image028.jpg
http://www.dinigroup.com/~mdini/image029.jpg
http://www.dinigroup.com/~mdini/image030.jpg
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Old 02-02-2006, 06:52 PM
  #39  
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I couldn't tell from the photos what was purportedly abused but I would like to know how a defective tranny that had those problems would look? Wouldn't it look abused too? And, if it looked perfect, wouldn't it then be running perfectly?

I mean really, are they saying all defective parts look perfect?

I wonder if there is a law in California that prohibits dropping the warranty if the car is used in a way the manual prohibits unless the damage is directly related to the violation. I would think the burden would be on Porsche to prove that. Plus, I think their advertising is misleading.
Old 02-02-2006, 07:32 PM
  #40  
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Originally Posted by RXDOC
I am very unhappy with my dealership experience up to now.
Which dealer?
Old 02-02-2006, 07:41 PM
  #41  
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Originally Posted by RT7
WTF??? that's BS! Track surface is much smoother than public road. I'm sorry to hear about this.
The "To be driven on reasonable road surfaces within legal speed limits" covers Porsche in the event you go "off roading", and does not relate specifically to the "This Warranty Does Not Cover" items, of which "racing" and/or "tracking" are excluded from coverage.

Porsche does not sell the Turbo as a "track" or "racing" car.
Old 02-02-2006, 08:04 PM
  #42  
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Right Dock. I see now they don't. So if you don't live in Europe and can't drive on the Autobahn, what does Porsche sell the car in the US as, other than a garage queen?
Old 02-02-2006, 08:15 PM
  #43  
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Originally Posted by Dock
The "To be driven on reasonable road surfaces within legal speed limits" covers Porsche in the event you go "off roading", and does not relate specifically to the "This Warranty Does Not Cover" items, of which "racing" and/or "tracking" are excluded from coverage.

Porsche does not sell the Turbo as a "track" or "racing" car.
And the heritage of Porsche is.... Garage Queen?
Old 02-02-2006, 08:48 PM
  #44  
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Originally Posted by RT7
And the heritage of Porsche is.... Garage Queen?
Porsche didn't sell you a "race" car, or a "track" car, so never tell them that's how you've used the car in either of those ways if you expect to have a chance of warranty coverage.

There are plenty of people who enjoy the performance of their Porsches, yet never take them to the track. Those cars are far from "garage queens".
Old 02-02-2006, 09:01 PM
  #45  
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Default Never track?

Dock, with due respect -- It is wholly impossible to exercise a 450HP car with PCCB’s legally in southern California without taking the car to a track. Is this disputable?


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