View Poll Results: Has YOUR car suffered an IMS failure
Voters: 1609. You may not vote on this poll
IMS bearing failure for your 996, Y or N? tell us (yr, 996 Mk1 or MK2 failure mode)
#946
Mr. Raby Certifies the IMS Solution Certified Installers. These shops are required to perform their work via a very specific code of conduct. The biggest issue that will lead to a Certified Installer losing their certification is poor judgment when executing Retrofit procedures. Retrofitting an engine that has debris laden oil, or an in- process bearing failure is strictly forbidden.
If this shop is a Certified Installer, I know what’s coming their way, and it will not be pretty. Second chances are not extended. Taking these sorts of risks puts the reputation of the Retrofit products in jeopardy, as nothing can live through debris laden oil.
Do do not regret posting. There are practices that can be carried out to lessen the chances of the new bearing being damaged by residual debris from the prior bearing. Had you not posted this would not have been known.
This does impact the product warranty. I’d recommend calling LN Engineering for directives.
#948
If you can please can do the the favor of PM'ing me the shop doing the work, I would like to keep an eye out for your registration so I know which shop to expect it from. I would like to first hand see the bearing that came out (which is a normal part of our registration process). Likewise, if I don't receive the registration, I can reach out to you and let you know.
If the shop is a Preferred Installer, we still require them to register installations and carry out the proper pre-qualification to ensure customers have a positive experience and we have revoked installer's status for not following our procedures and recommendations.
#949
LN does not “qualify” installers. Their preferred installer program is a paid service.
Mr. Raby Certifies the IMS Solution Certified Installers. These shops are required to perform their work via a very specific code of conduct. The biggest issue that will lead to a Certified Installer losing their certification is poor judgment when executing Retrofit procedures. Retrofitting an engine that has debris laden oil, or an in- process bearing failure is strictly forbidden.
If this shop is a Certified Installer, I know what’s coming their way, and it will not be pretty. Second chances are not extended. Taking these sorts of risks puts the reputation of the Retrofit products in jeopardy, as nothing can live through debris laden oil.
Do do not regret posting. There are practices that can be carried out to lessen the chances of the new bearing being damaged by residual debris from the prior bearing. Had you not posted this would not have been known.
This does impact the product warranty. I’d recommend calling LN Engineering for directives.
Correct, the Preferred Installer program is a paid program. However, we do require pre-qualification and registration of installations. We field dozens of calls daily for customers looking to have a bearing installed, and the piece of mind of having shops that follow our directives is added value. But no, we do not train the shops.
The training provided by The Knowledge Gruppe by Jake Raby and Tony Callas and subsequent certification they provide for IMS Solution installers is on a whole other level.
And no, using a Preferred or Certified Installer isn't required, but it does add a level of safety when choosing a shop. You still have to do your homework and make the decision of who does your install and make sure that they follow through with the required procedures, even though it will cost more money than a fly by night shop that low-***** the IMS job.
#950
Isn't part of being a certified installer and the warranty involve sending the bearing back to LN? If this is the case, LN will be receiving the old bearing and can analyse whether it was failing to the point that the car should have been disqualified or not.
To LN, how much play in the bearing constitutes failing pre-qualification? If the bearing isn't shedding any metal but has play in it does that disqualify?
To LN, how much play in the bearing constitutes failing pre-qualification? If the bearing isn't shedding any metal but has play in it does that disqualify?
#951
You sir, are an idiot. But as they say, you can lead a horse to water but you can’t make them drink.
#953
Isn't part of being a certified installer and the warranty involve sending the bearing back to LN? If this is the case, LN will be receiving the old bearing and can analyse whether it was failing to the point that the car should have been disqualified or not.
To LN, how much play in the bearing constitutes failing pre-qualification? If the bearing isn't shedding any metal but has play in it does that disqualify?
To LN, how much play in the bearing constitutes failing pre-qualification? If the bearing isn't shedding any metal but has play in it does that disqualify?
The truth of the matter is that most shops don't register installations and if the bearing is going bad, we rarely get those sent back to us. I'd probably say once in the last decade have we had a shop be honest that they put in a bearing when the original one was failing and supply us the bearing and even then, the engine did end up loosing the replacement IMS bearing within 1000 miles.
#956
2001 996 C2 Tip Cab - early dual row, 73,300kms, 20,000kms on new IMS
Looks just like the pics on the web. No carrier left whatsoever. About 6 ***** in the general location. Cover was not leaking. The engine was replaced and it failed over a year ago. i finally inspected it on the weekend.
#957
Did it originally have a duel row bearing? Most 2001s had the single row. Was it replaced with another duel row that failed after only 20k miles?
#959