ohdavey6286

Roadsession: the answer you are looking for is just above your post.

On another note: The dealership did not take down my mileage when they recieved the car so they are telling me if they cannot pull the mileage when they fix it, I will have uncertain mileage reports

chsu74

I think they can pull car mileage from the ECU to match. Read it somewhere on this forum. Personally, they see that you are a young kid and are trying to take advantage of you.

ohdavey6286

I was thinking the same thing. I feel like they are trying to take advantage of me. I am going to try to fight this the best I can. The two biggest attorneys in the area are family friends and they already told me they would step in should I need help.

Tom M

The first place to go is to ask to get the area rep involved in solving the problem. If that doesn't work out then you can start thinking about getting more aggressive.

redridge

did they give you an itemized bill on parts and labor? was it a total ignition replacement or just the switch? how much was the charge?

sparks259

first thing demand that THEY make the repair right.
second thing a call to customer relations pcna.

ohdavey6286

The bill for the switch was like $480.00 and they said the cluster would cost $2300 plus labor.

ohdavey6286

The dealership said they do not have any responsibility for all of this...

ivangene

OH is that all

- I would call DC auto or other salvage co (I had a good experience with DC and their website is awesome!!)

chsu74

We need a dealership name for this muck up....

stuckinkuwait

I would do everything in my power to contact every POrsche supervisor from here to Germany. Making you pay for their screw up is BS!!

ohdavey6286

The dealership is saying that it is possible it shorted overnight and that it is not their fault. The dealership is Porsche of Hilton Head at new river automall.

chsu74

So its "possible" but uncertain. When you handed over your keys, that dealership took responsibility of your car. They need to make it right. Someone here should be able to help you contact PCNA and speak to the right person.

HoosierChristian

That's a pretty weak excuse for making you foot the bill on this. Give the Porsche rep a chance to make this right, then proceed quickly to getting your lawyer involved. Every day this goes on makes it harder for you to set it right. This isn't their first rodeo and they know how to play this game.

BTW, I don't think all dealerships are bad, but this sounds, from your description, like you are being taken for a ride for their mistake.

Good luck!

ohdavey6286

They said they could not get the key in the ignition and it was not their protocol to check to ecu before switching the ignition switch. This on its own sounds fishy to me. If I was a mechanic and a car was having errors I would scan the ecu before I started tearing stuff down.