WTF
07-07-2010, 01:18 PM
#31
Instructor
Join Date: Oct 2008
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Get your car towed out of there ASAP! Get it to some independent who can document the issue and depending on what they find then you can take legal action.
BTW, I replaced my switch for $12, like lots of guys on this forum
BTW, I replaced my switch for $12, like lots of guys on this forum
07-07-2010, 01:45 PM
#32
Racer
Agreed. The dealer, maybe not, but Porsche, hell yes! If Porsche would take care of their problems like, for example, Lexus does, they'd have a lot more owner satisfaction and return customers. Porsche's 996 iginition switches wear out too frickin fast. Period. Why didn't they have an involuntary recall in the first place? Sorry, just venting. My next car may have to be the Audi R8... Porsche pisses me off more and more.
07-07-2010, 01:46 PM
#33
Wow, nothing like a good 'stealer'-bashing thread to get folks all riled, eh?
Have the dealer disconnect the battery, short the pos & neg cables together, then reconnect and recheck everything; odds are, your inst cluster will be fixed.
As far as reading faults prior to repair, the ignition must be on for the PIWIS tester to function. Since the car was delivered for service with a failed ignition switch...
EB, if you replaced the $12 rotary switch by itself you're due for another failure; that part has been updated to a one-piece steering lock/ign switch assy. Much more durable.
Best of luck!
Have the dealer disconnect the battery, short the pos & neg cables together, then reconnect and recheck everything; odds are, your inst cluster will be fixed.
As far as reading faults prior to repair, the ignition must be on for the PIWIS tester to function. Since the car was delivered for service with a failed ignition switch...
EB, if you replaced the $12 rotary switch by itself you're due for another failure; that part has been updated to a one-piece steering lock/ign switch assy. Much more durable.
Best of luck!
07-07-2010, 02:25 PM
#35
Three Wheelin'
How is this senario any different from if they had your car in for service and the tech backed you car into a pole? I know they are not considering it an accident but the car was in their possesion at the time of the incident.
Really does sound like a dealer insurance claim to me. Of course they are going to fight tooth and nail to keep from filing a claim because we all know what happens when you do.
Really does sound like a dealer insurance claim to me. Of course they are going to fight tooth and nail to keep from filing a claim because we all know what happens when you do.
07-07-2010, 04:04 PM
#37
Rennlist Member
^ Call Porsche Cars North America and ask to speak to a rep about a problem you are having with a dealership that you just had an experience with. Go from there..
07-07-2010, 04:07 PM
#38
Pro
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I am going to let this guy follow up today like he said he would. If I do not like the answer I will speak with PCNA and will see what I can do. I will be sure to keep you guys updated.
07-07-2010, 06:38 PM
#39
Race Director
Wow, nothing like a good 'stealer'-bashing thread to get folks all riled, eh?
Have the dealer disconnect the battery, short the pos & neg cables together, then reconnect and recheck everything; odds are, your inst cluster will be fixed.
As far as reading faults prior to repair, the ignition must be on for the PIWIS tester to function. Since the car was delivered for service with a failed ignition switch...
EB, if you replaced the $12 rotary switch by itself you're due for another failure; that part has been updated to a one-piece steering lock/ign switch assy. Much more durable.
Best of luck!
Have the dealer disconnect the battery, short the pos & neg cables together, then reconnect and recheck everything; odds are, your inst cluster will be fixed.
As far as reading faults prior to repair, the ignition must be on for the PIWIS tester to function. Since the car was delivered for service with a failed ignition switch...
EB, if you replaced the $12 rotary switch by itself you're due for another failure; that part has been updated to a one-piece steering lock/ign switch assy. Much more durable.
Best of luck!
07-07-2010, 07:11 PM
#40
Rennlist Member
"Try this. Disconnect the negative cable with the key in the ignition. Turn key to position 1 and then turn key to off position. Then hook up negative cable."
07-08-2010, 11:13 AM
#44
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Thanks for the input everyone! So if I understand this correctly I should just turn the key the first turn and disconnect the negative cable, then turn it back and reconnect it? The dealer said they tried to reset it like 4-5 times. Is this what they are talking about? Is there a possibility of adverse affects due to this?