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Happened to me, I had to replace the regulator. You probably heard the metal wire break out of the plastic pulley. Repair was not really difficult if you are into DIY, but unfortunately no easy fix. Part ran around $700 and probably around 1.5 hours of labor.
I replaced my passenger rear window regulator. Kind of a pain to get to, not super easy, takes some time. Search for a thread on it with pics and how to here on Rennlist.
I then sent mine out to Power Window Regulator in Phoenix, AZ, as they claim to rebuild better than factory, and they guarantee the work.
My issue turned out to be the electronics module (not the motor or track, even though they rebuilt both of those), and for $380, got it all fixed.
The dealer quoted me $3k, and my Indy quoted me $1500, so I spent about $400 doing it myself.
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