alignment at new shop...not feeling it really
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just got off the line with H&R...no seperate parts available...older system. Worse case I need two new complete top units. That being said, he said simply first take them apart clean and lube...and swap struts L&R while your there. Bracketing is different, but functionally the same. Just strange that Protosport, or Joel never noticed.
Well, if they don't clean up...it'll be lots of down time awaiting parts. H&R are still trying to determine compatibility to get me a replacement part number for christ sake...let alone determining available stock on hand. That could be a problem if I decide to take the car to a 2+ hour away shop. I might let the young tech at the dealer(gasp!)look at it first, he has done a handful of 993 alignments. Just so damn hard to arrange return transportation dropping the car off far away.
uggghhhhhhhhhh
Well, if they don't clean up...it'll be lots of down time awaiting parts. H&R are still trying to determine compatibility to get me a replacement part number for christ sake...let alone determining available stock on hand. That could be a problem if I decide to take the car to a 2+ hour away shop. I might let the young tech at the dealer(gasp!)look at it first, he has done a handful of 993 alignments. Just so damn hard to arrange return transportation dropping the car off far away.
uggghhhhhhhhhh
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From: Oneida, New York
So, maybe remove, get dimensions...maybe a number, and go from there. Just because H&R doesn't any longer support individual replacement pieces, shouldn't mean a simple bearing isn't to be found.
many thanks Bill
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From: Oneida, New York
day two talking to H&R...they tell me they have a top mount w/monoball in hand...but can't give me the bearing info. All these are made in Germany, so that info has to come from them...IF they will provide it.
Un f"en believeable. This was a $4K system installed...just three years ago.
fun, fun, fun
Un f"en believeable. This was a $4K system installed...just three years ago.
fun, fun, fun
Drifting
Joined: Mar 2009
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From: Seattle
Sorry you're dealing with this, Joe...
Time for a new shop.
How far is Exotech (Plaistow, NH) from you? Just a thought.
Edit: Exotech is probably too far... (310 miles, 5 hours.)
Hope you get it sorted soon.
How far is Exotech (Plaistow, NH) from you? Just a thought.
Edit: Exotech is probably too far... (310 miles, 5 hours.)
Hope you get it sorted soon.
Thread Starter
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From: Oneida, New York
Day two, and all I have to say is...H&R USA is a joke, I won't know till Monday if the homeland version if **** too.
Maybe it's just me but, the first contact should have gone something like this.
me " hi, I have frozen monnoballs in your RSS suspension system that cost almost $4K installed three years ago. Can I get replacement part info?"
H&R "sorry, we no longer support that system(pay no attention to the fact that many on-line places still have them in stock), but we used XYZ 12345678 bearings for the top mounts, you should be able to find them on-line."
me " thank you, for the great product support, and customer service"
but noooo, can't be that simple.
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This train wreck is depressing. Given that you live near Watkins Glen and Monticello, two of the nicest tracks in the Northeast, a decent shop is not close by.
Have you ask anyone in the Racing forum for suggestions? Hope you can resolve it to your satisfaction soon...
Have you ask anyone in the Racing forum for suggestions? Hope you can resolve it to your satisfaction soon...
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Thread Starter
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From: Oneida, New York
update...
well...low and behold, the asshats at H&R USA found two monoballs for me. Granted, I have to pay full retail for them, plus an extra $10 for H&R to drop ship them to me, instead of from the retailler they made me buy them thru.
So, should I assume that these are the same **** quality "stainless" bearings that rusted up solid in just three years?
When I have them in my grubby little mits, I can get all the size details, and address quality.
The next service has been scheduled...two weeks out, at a race shop in Rochester. The shop was reccomended by Joel Reiser, and I had a very enjoyable conversation with the guy there today. Feel good about the place, so that's a good sign.
So to recap;
H&R bad
new shop good
So, should I assume that these are the same **** quality "stainless" bearings that rusted up solid in just three years?
When I have them in my grubby little mits, I can get all the size details, and address quality.
The next service has been scheduled...two weeks out, at a race shop in Rochester. The shop was reccomended by Joel Reiser, and I had a very enjoyable conversation with the guy there today. Feel good about the place, so that's a good sign.
So to recap;
H&R bad
new shop good
Seared
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well...low and behold, the asshats at H&R USA found two monoballs for me. Granted, I have to pay full retail for them, plus an extra $10 for H&R to drop ship them to me, instead of from the retailler they made me buy them thru.
So, should I assume that these are the same **** quality "stainless" bearings that rusted up solid in just three years?
So, should I assume that these are the same **** quality "stainless" bearings that rusted up solid in just three years?
While there are certainly numerous ways that mono ball / spherical joints are manufactured, I would assume that ones used as strut mounts are equipped with a Teflon liner between the ball and the socket. You should see that once in hand.
In your case, the mounts probably experienced cathodic (dissimilar metals) corrosion from moisture, salt, etc. (over time). So if designed correctly, a Teflon liner should serve to both 'lubricate' the bearing surfaces, as well as isolate both metals from each other.
I'm interested in pics of your existing mounts, as well as the new versions.
Andreas
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From: DFW, TX
It'll be interesting to see if the current parts are really failed once they are off the car and replaced. What a mess if you learn that the parts are not even faulty. Looking forward to an update.
Thread Starter
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From: Oneida, New York
follow up to a new thread started... replacement bearings have no markings on them, and no teflon lip. Outer is stainless, inner ball is cheap metal...magnet immediately attaches. Easy to see how "environmental" issues could develop in just three years.
I assume that FK, and Aurora are pure stainless inside and out? Also, with the I.D & O.D., I should be able to cross reference the better bearing.
H&R sucks
I assume that FK, and Aurora are pure stainless inside and out? Also, with the I.D & O.D., I should be able to cross reference the better bearing.
H&R sucks
