Interesting 'msroadrace' Ebay listing...
03-23-2011, 11:13 AM
#46
Seared
Rennlist Member
Rennlist Member
Thread Starter
I did it Monday evening. Boy is this thread getting ugly.
I am not saying that Road and Race screwed over a Rennlister, I am no judge and Jury. However as a general practice, I'd suggest to sellers, don't screw over a Rennlister, they have friends all over the world, and lots of us are very vocal. As once was once said, Pay back is a Bitch!
I am not saying that Road and Race screwed over a Rennlister, I am no judge and Jury. However as a general practice, I'd suggest to sellers, don't screw over a Rennlister, they have friends all over the world, and lots of us are very vocal. As once was once said, Pay back is a Bitch!
As I stated in post #4, I'll gladly contact Dave if it turns out that my initial comment to him was without merit.
I started this thread because I was taken aback by his response to me.
As I said, he of all Ebay sellers, should know that these calipers are not what they're said to be...
Andreas
03-23-2011, 11:58 AM
#47
Drifting
I just don't understand it when vendors can't accept that they made a mistake. So many companies and vendors strive for perfection, but dude, just accept it--EVERYONE makes mistakes. We are all people here; it is not worth lying to a customer to make a few extra bucks. It will come back to bite you; and furthermore, why would you want to screw someone else over for a small personal gain?
There is no room for egos in a retail business, especially when your customers control your bottom line. Had he handled this situation differently, he may have gained a small chunk of new customers that would completely offset the minimal financial gain from selling these calipers as "new" instead of as "used, good condition."
I guess what I'm saying is this: It astounds me how many companies are oblivious to what "customer service" truly means. It isn't treating a repeat customer well and being rude to a potential customer. It isn't being a "great dude" in person and an a-hole through emails. Customer service and marketing pervade every aspect of a retail business. If you have a retail business--or any business for that matter--and don't realize that, you are hurting yourself.
Off my soapbox now...
There is no room for egos in a retail business, especially when your customers control your bottom line. Had he handled this situation differently, he may have gained a small chunk of new customers that would completely offset the minimal financial gain from selling these calipers as "new" instead of as "used, good condition."
I guess what I'm saying is this: It astounds me how many companies are oblivious to what "customer service" truly means. It isn't treating a repeat customer well and being rude to a potential customer. It isn't being a "great dude" in person and an a-hole through emails. Customer service and marketing pervade every aspect of a retail business. If you have a retail business--or any business for that matter--and don't realize that, you are hurting yourself.
Off my soapbox now...
03-23-2011, 12:04 PM
#48
Seared
Rennlist Member
Rennlist Member
Thread Starter
I just don't understand it when vendors can't accept that they made a mistake. So many companies and vendors strive for perfection, but dude, just accept it--EVERYONE makes mistakes. We are all people here; it is not worth lying to a customer to make a few extra bucks. It will come back to bite you; and furthermore, why would you want to screw someone else over for a small personal gain?
There is no room for egos in a retail business, especially when your customers control your bottom line. Had he handled this situation differently, he may have gained a small chunk of new customers that would completely offset the minimal financial gain from selling these calipers as "new" instead of as "used, good condition."
I guess what I'm saying is this: It astounds me how many companies are oblivious to what "customer service" truly means.
Off my soapbox now...
There is no room for egos in a retail business, especially when your customers control your bottom line. Had he handled this situation differently, he may have gained a small chunk of new customers that would completely offset the minimal financial gain from selling these calipers as "new" instead of as "used, good condition."
I guess what I'm saying is this: It astounds me how many companies are oblivious to what "customer service" truly means.
Off my soapbox now...
His response to me is very telling. Telling in that he's trying to pass these off as 'new', when clearly they're not. Pretty sad.
Andreas
03-25-2011, 07:03 PM
#49
Rennlist Member
OK, here's a factory new red circa 2004 that came from TRG's backroom stash. (Andreas has the other one that I picked up at a swap meet from a guy who gave it a go trying to adapt one to a Civic.)
03-09-2012, 12:21 PM
#50
Rennlist Member
Not only them but many eBay sellers (mostly businesses) are way out to lunch price-wise.
I was just looking at an item where they are asking $129 for what lists at full Porsche pop for $120.31...and even lower at Sunset.
It gets even funnier...
Little wonder they have a 100% Positive feedback.
I was just looking at an item where they are asking $129 for what lists at full Porsche pop for $120.31...and even lower at Sunset.
It gets even funnier...
If for any reason you are not satisfied please contact us and we'll discuss it and we'll do anything on our part to accommodate you. (fair enough but if they don't?) However if you leave us a negative or neutral feedback prior to contacting us and trying to communicate, we will block you from any of our future auctions forever.
Last edited by IXLR8; 03-09-2012 at 12:36 PM.
03-09-2012, 12:39 PM
#51
Rennlist Member
Not only them but many eBay sellers (mostly businesses) are way out to lunch price-wise.
I was just looking at an item where they are asking $129 for what lists at full Porsche pop for $120.31...and even lower at Sunset.
It gets even funnier...
Little wonder they have a 100% Positive feedback.
I was just looking at an item where they are asking $129 for what lists at full Porsche pop for $120.31...and even lower at Sunset.
It gets even funnier...
Little wonder they have a 100% Positive feedback.
03-09-2012, 05:42 PM
#52
I had a bad experience with Dave Road and Race, I bought the RS pulley from him thru eBay and got one without the screws and had to wait 2 weeks to get the screws.
The pulley was not packed as new as advertised on eBay. That was a bad deal.
Ahmad
The pulley was not packed as new as advertised on eBay. That was a bad deal.
Ahmad
03-09-2012, 07:13 PM
#53
Rennlist Member
I bought some absolutely junky calipers from this guy several years ago. Rode way hard and put away wet. Nothing a rebuild and refinish didn't cure.
Any time I see MS Road & Race on an eBay listing, I click right on past the item...
Any time I see MS Road & Race on an eBay listing, I click right on past the item...
03-09-2012, 07:41 PM
#54
Addict
Rennlist Member
Rennlist Member
I bought a new windshield/seals from Dave couple years ago. Since it wasn't far from me, I picked it up to save the shipping. I felt uneasy after I picked them up because he had it sit on the floor (his shop wasn't exactly clean either) by the entry without much protection and my installer had mentioned he wouldn't intall a used one. My installer didn't say anything and it went ok so far.
03-09-2012, 08:48 PM
#55
Rennlist Member
I bought some items for an old SC I had years ago, not impressed with the quality or the descriptions. Sent a couple items back, money was refunded, but it was a hassle.
03-10-2012, 03:07 AM
#57
About 10 years ago I saw him selling a 914 steering wheel as a genuine RS wheel, for.......
1600$.
They cost at the time about 80$.
Buyer beware. He is known as Msroadrape in some circles.
1600$.
They cost at the time about 80$.
Buyer beware. He is known as Msroadrape in some circles.
03-10-2012, 12:56 PM
#59
03-10-2012, 01:42 PM
#60
Burning Brakes
I dealt with him once, paid $12 bucks to ship a poster...it arrived mangled because it was not packed in a tube (and he paid $2.53 to ship it) I sent him pictures..he said he would look and see if he had another (he had another listed on ebay at the time) I let him know the item number of the one he had listed and never heard from him again, filed a "case" with eBay, got my money back and learned my lesson
NEVER DEAL WITH THAT AZZWHOLE AGAIN...one of the biggest POS on feebay
NEVER DEAL WITH THAT AZZWHOLE AGAIN...one of the biggest POS on feebay