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RUF- Dallas Does anyone else have trouble with return calls?

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Old 05-14-2009, 06:57 PM
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Arena993
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Default RUF- Dallas Does anyone else have trouble with return calls?

I have called RUF 3 times and emailed them twice. All I want is an extra set of center caps for my new wheels. No return calls or emails. Does anyone else have this issue or are they rolling in the dough so much that they can't be bothered with a simple request for CENTER CAPS! Whenever you call the messages say they will return the call soon. The email page says they will get back within 24 hours. No human ever answers the phone. Sorry to vent, but this crap pisses me off.

Does anyone have an extra set of RUF center caps?

Mike
Old 05-14-2009, 07:46 PM
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Reddy Kilowatt
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I bitched about this last year.

https://rennlist.com/forums/993-foru...nd-emails.html
Old 05-14-2009, 08:12 PM
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DocTock993
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I will be there tomorrow or Saturday. Do you want me to pick up a set for you when I'm there? If so, any specifics so that I get the correct set?

And, yes, it's often hard to get to a live human. I've called Hans a few times this week to confirm their receipt of my car and have yet to hear back.
Old 05-14-2009, 08:27 PM
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Bradford
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I have a brand new extra set, send me a PM
Old 05-14-2009, 09:53 PM
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Texas993
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Let me know if you need some help. I can get in touch with them.

BTW, the standard Ruf center caps come with the RUF logo unpainted - just the solid silver color. They can have them painted for you and it looks great.
Old 05-14-2009, 09:53 PM
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Chuck W.
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Originally Posted by Bradford
I have a brand new extra set, send me a PM
PM sent for Mike. He'll take them.
Old 05-14-2009, 11:16 PM
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Purchased their control module for the spoiler this week. Mark Plummer called me back within a couple of hours and I had the module in 48 hours.
Old 05-14-2009, 11:31 PM
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fast_freddy
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It takes them a bit to return calls but they do.

Also, do get the Ruf logo on the center cap painted to match your cars paint. I did on my old Ruf rims, it looks terrific.
Old 06-16-2010, 04:25 PM
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RUFrider
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Default question about center caps

I never really come online that much but I am after some help.
I had my badges stolen off my car and it damaged the paint so bad I need to have the front bonnet and rear spoiler re-sprayed costing around £1500.
I contacted ruf about a new set of badges but they wouldnt rell them to me without my VIN and a picture of the stolen badges on the car, I sent them the pics and VIN and they sent me a new set of badges out.
However I need some new center caps also but its going to take ages going through the same system with phonecalls to germany and emails ect..

does anyone have a set they are selling, ideal color would be black with ruf in green.
also whats the best way to attached the new badges to stop them being stolen, the self ad is useless.
Old 06-16-2010, 04:39 PM
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TheBen
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How much was the module for the rear spoiler?
Old 06-16-2010, 04:40 PM
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sonny1
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Try www.rufauto.us ,they are the new reps for Ruf.

QUOTE=RUFrider;7662414]I never really come online that much but I am after some help.
I had my badges stolen off my car and it damaged the paint so bad I need to have the front bonnet and rear spoiler re-sprayed costing around £1500.
I contacted ruf about a new set of badges but they wouldnt rell them to me without my VIN and a picture of the stolen badges on the car, I sent them the pics and VIN and they sent me a new set of badges out.
However I need some new center caps also but its going to take ages going through the same system with phonecalls to germany and emails ect..

does anyone have a set they are selling, ideal color would be black with ruf in green.
also whats the best way to attached the new badges to stop them being stolen, the self ad is useless.[/QUOTE]
Old 06-16-2010, 04:52 PM
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RUFrider
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will check now, sorry forgot to say my car is 996 not 993
is there a dealer in the UK?
Old 06-16-2010, 05:29 PM
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Barty964rst
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Originally Posted by RUFrider
will check now, sorry forgot to say my car is 996 not 993
is there a dealer in the UK?
My 993 (sold) was serviced there for 4 years, they folded and a new one entered the market i think in Wimslow (Cheshire). Checked site in Germany and we have the following only: Great Great cars!!!

RUF Automobile GmbH
Mindelheimer Straße 21
D-87772 Pfaffenhausen
Phone: 0049 (0)82 65/911 911



RTC
12-1 Kanagura Enmyoji Ohyamazaki-Cho Otokuni Gun
618 Kyoto
Phone: 0081 75 956 0930
Fax: 0081 75 952 4448
Website: www.ruf-web.co.jp



RUF Auto US
21620 Melrose Avenue
Southfield, Michigan 48075
Phone:0001 248 304 9091
Fax:0001 248 304 9092
Website: www.rufauto.us



Royal Motors Co .Ltd
1752 New Petchburi Road,
Bangkhapi, Huaykwang
10310 Bangkok
Phone:00662 652 7878 81
Fax:00662 652 7117
Website: www.royalmotors.co.th/ruf



Autotuning AS
Jonsten,Postboks 94
1641 Rade
Phone: 0047 6928 5999
Fax: 0047 6928 5998
Website: www.autotuning.no



Dyrenn Motors
Dyrenn Building, 271-1, Sajik-Dong
Jong Ro-Ku, 110-054 Seoul
Phone: 0082 2739 4827
Fax: 0082 2737 4622
Website: www.rufkorea.co.kr
Old 06-16-2010, 05:33 PM
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RUFrider
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thanks for the post just checked them could not find a set of center caps, dam my wheels are booked in on Monday was hoping to find a set before then, saw some on ebay sold for around £30.00 but for only 3, he couldnt find a fourth.


anyone here with a set please post up asap, thanks so much.
Old 06-16-2010, 10:26 PM
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Chuck W.
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Originally Posted by RUFrider
anyone here with a set please post up asap, thanks so much.
Ah, we're going to need your VIN and photos of your car;



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