Now I did it!
03-24-2009, 05:05 PM
#33
Noodle Jr.
Rennlist Member
Rennlist Member
But that is because Jen and John sold it to ITB (In The Butt) but I thought they got out of it to pursue other things not to just start another Rennlist???? What am I missing? Someone set me straight here....
03-24-2009, 05:14 PM
#34
Race Car
03-24-2009, 05:17 PM
#35
Pro
It doesn't matter how many satisfied customers someone has. It's how they deal with the minority that have a problem that counts.
BTW - I'm not having a go at you Mike - I'm just using your quote to demonstrate a point!
BTW - I'm not having a go at you Mike - I'm just using your quote to demonstrate a point!
Last edited by sidned; 03-24-2009 at 05:19 PM. Reason: Prevent misinturpretation!
03-24-2009, 06:08 PM
#36
Burning Brakes
Join Date: Nov 2004
Location: SF East Bay, CA
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03-24-2009, 07:23 PM
#37
Addict
Rennlist Member
Rennlist Member
Customer Service.
Can't believe how many busineses disregard that tenet.
I guess he also never thought that anyone who drove a 4runner would be here ;-)
Can't believe how many busineses disregard that tenet.
I guess he also never thought that anyone who drove a 4runner would be here ;-)
03-24-2009, 07:59 PM
#38
Burning Brakes
Join Date: Nov 2004
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In reading Alan's posts, he keeps reiterating that he's too busy and can't respond to inquiries promptly, and so forth, and he keeps blaming the poor customer service and long turnaround times on something else. It seems like nothing is his fault when there is an unhappy customer.
I run a business too, and if something goes wrong, I have to take responsibility as the boss. Everything ultimately comes back to the guy at the top.
Alright, I've wasted enough time writing about this. So who's got some used GT3 harnesses they want to sell?
I run a business too, and if something goes wrong, I have to take responsibility as the boss. Everything ultimately comes back to the guy at the top.
Alright, I've wasted enough time writing about this. So who's got some used GT3 harnesses they want to sell?
03-24-2009, 08:34 PM
#39
Rennlist Member
this might help: http://reutterwerk.com/forums/blog.php?b=19
Interesting... a bit different and lower maintenence. A web community that polices itself. Neat concept.
Wish I would have clicked on cabrio993's sig link a long time ago.
and to get back on this thread's topic... there are some great pix posted by Paul Champagne of his leather work... this is art http://reutterwerk.com/forums/album....&pictureid=415
03-24-2009, 08:51 PM
#40
Instructor
Join Date: Mar 2004
Location: Amelia Island, Florida
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Andreas,
Nicely Done!
All of us have an obligation to inform consumers of businesses that don't deliver a quality product. That said, I do believe AGLA/Alan Gun willingly precipitated a good dose of self inflicted damage by opening their/his collective mouth.
For the record I want you to know that I was never embarrassed to ride in your truck with that sub-standard wheel. It was however a very low point for Toyota.
Neil
Nicely Done!
All of us have an obligation to inform consumers of businesses that don't deliver a quality product. That said, I do believe AGLA/Alan Gun willingly precipitated a good dose of self inflicted damage by opening their/his collective mouth.
For the record I want you to know that I was never embarrassed to ride in your truck with that sub-standard wheel. It was however a very low point for Toyota.
Neil
03-24-2009, 08:56 PM
#41
Seared
Rennlist Member
Rennlist Member
Thread Starter
03-25-2009, 07:53 AM
#44
Seared
Rennlist Member
Rennlist Member
Thread Starter
Interestingly, Mr. Gun has now stated on at least three occasions (see my last post on the 912 board) that he will take care of me with a new wheel. While I find this commendable, I have yet to actually hear from him.
Andreas
Andreas
03-25-2009, 09:50 AM
#45
Rennlist Member
In the interm, why not send that crappy old wheel my way ... two rolls of hockey stick tape, and it will be good & tight - sticky too
: If you're keen on a DIY, I'll send down my curved needles. One can do a presentable job without the protracted angst ...