CarreraX

Chris, what do you mean? They sold him a car. The customer is unhappy and they send off a form letter. The customer decides NOT to do anything about it and just sucks it up. Who actually won here? I say it is Victory. Not everyone that will buy a 911 will have researched them now are they probably a Rennlister/Pelican. Many ae just guys cruising Ebay and wanting to buy a car. Im sure that there are enough customers to keep their calendar in print. Lots of fish in the sea. Just too bad it was one of our own.

Reddy Kilowatt

Some of you speak as if a little internet press is going to cause Mr Neal to close his doors. Wrong. He has a business model. It's to buy cars cheap at auction, detail the hell out of them and sell them for market prices. It's different than Holt and others who buy nice cars, detail the hell out of them and sell them for premium prices. There will always be buyers for both, I claim. I'm not interested in buying from Victory, and didn't want to pay the Holt premium. I bought from a Rennlister and had a great experience, but buying used cars from private parties can be problematic as well. There is no magic out there. Caveat emptor.

993Maineiac

I think the point in their business model that we object to is the repeated dishonesty and misrepresentation.

Reddy Kilowatt

I didn't say it was admirable, or that I liked it. But I do think the dishonesty and misrepresentation is working for them and is unlikely to change.

chris walrod

I didnt realize the buyer isnt planning on doing anything about the problems, whatever they may be.

Anyhow, the way I see it, if it were my business, I certainly wouldnt want to read ANYTHING negative on line or hear about it in my showroom. Yep -- things do happen to used cars that are unforeseen.

Eventually, Victory's reputation will get noticed by their 'general market share' and business will be affected. What is the first thing one does when looking at buying a used car? The search online.

Look what is on the front page of a Google search:

Rick

Or, they could insert the picture below on certain pages in the calendar for a bit of variety.

Bearclaw

It's comforting to know they offer a warranty. Wonder if it says,

"Just don't try bringing your troubles back here."

Reddy Kilowatt

The warranty is actually through a national company, and I think it's pretty much independent of Victory.

Bearclaw

I know - guess I should have used one or more of these:

dcdude

Outside of the legendarily-fraudulent fake owner's manuals and stamps, I don't think it's so much misrepresent, but rather under-represent. He either doesn't know what's wrong with his cars or, from a legal standpoint, doesn't want to. Either way, they're all universally presented as flawless gems. What lies beneath is pure mystery and can't be revealed in even the most thorough ebay listing.

Less vipers' den, more crap shoot in my book. Either way, it's tough to buy a car when there's no history, either verbal or through records.

dp2boy

Robert Neal knows exactly what goes on at his dealership. I had dealings with him in the early 90's at his previous dealership and it didn't go well. I posted about my experience a long time ago so I won't go into my experience again just suffice it to say that he is slimy. Caveat emptor.

six gun

They do advertise in P.C.A. Pano, and for a lot of new comers that is the bible. i don't know if a word to the publishers would be in order, but at least it would erase the hear, see and do no evil atitude of the club.

Greg H.

I don't mean to defend Victory or their business practices, but some of you are acting as though every car they sell is a turd and every car at one of the higher end resellers is without stories. I would guess that Victory gets their share of no-story cars and I know of one instance where one of the so-called reputable dealers sold a rebuilt race car as a perfect un-molested example (to a guy that used to be here on Rennlist!).

I think the thing to keep in mind is that a commissioned (car) salesperson always has a conflict between his goals and yours.

Greg H.

goofballdeluxe

The used car salesman has no conflict. His goals are paramount to him; your goals are not.

TRUANTlkn

I think this link says it all. The best part is that I don't have to say it, so I am not in violation of my lovely form letter.

http://forums.roadfly.com/forums/por...8120547-1.html