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WARNING FRAUD!! Response from BoostCrazy....and a resolution.

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Old 09-29-2005, 01:51 PM
  #46  
Bradford
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I am very happy with the Cross/Jic and mine don't look like that. I did contact Ben at JIC in regards to this, so we will have to wait and see if he chimes in.
Old 10-01-2005, 11:36 AM
  #47  
IamSMC
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Originally Posted by Boost Crazy
Now - here is the proposed resolution.

I have the shocks waiting all boxed up and ready to be sent back to you. I will not charge you for the boxes or the bubble wrap. I am also prepared to wear the $350 i spent in initial shipping to me. All you have to do is either get them picked up at your expense or wire me the $$ to do so and i will send them back to you so you can re sell them to some other poor bastard. I will not respond to any threatening emails from yourself and will not negotiate with you.

I also accept some of the blame in this case. I didn't insist on photos. I didn't listen to what my gut was telling me. I didn't check something the very second i received it. ( although i doubt it would have made any difference) and most of all i trusted and believed that Rennlist and the community would offer me some sort of protection.

Thanks for taking the time in reading my side.

Simon
Simon,

Now that the Rennlist community has heard both sides of the issue as each saw it. But at this point it is all irrelevant and meaningless.

The simple facts remain, you received full credit for the purchase from your credit card company AND you still are in possession of the merchandise. Further, you suggest resolution by asking for shipping cost to be sent to you first in order for the merchandise to be sent back.

IMHO, send the merchandise back immediately and forego the shipping costs you want. Do not create a "contract" by payment because you my end up being responsible for damages in transit to Michael further complicating this issue more. Do you really need that?

Since you admitted partial blame, just accept the cost of shipping out of your pocket as a lesson learnt. After all, you could have been out the entire purchase price.

Hope you both work it out.

canysmc


Disclosure: I have made no opinions about neither Simon or Michael and have not taken either side. I am merely suggesting a possible resolution that can be accepted or rejected. In an issue as such, there will never be full resolution that will fully satisfy both sides.
Old 10-04-2005, 04:08 AM
  #48  
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Hi all,

First of all, I would like to say thank you to Scott for notifying me regarding this post.

Secondly, this post is regarding two parties dispute on their private transaction. One party sold a used product to another party claiming that the product is in almost new condition. Nothing in this post should someone making judgement on the product quality without knowing what has been done to the product.

Now, let me reply to the comments about CROSS products.

post by: chris walrod
If these folks are indeed charging $400/damper for a simple rebuild, I am at the edge of my seat waiting to hear what JIC does to these things.
$400 was quoted by local shop, not by JIC USA.

post by: MichaelM
I DID buy them direct from JIC (Ben as a matter of fact! Just ask Viperbob!) and not "through a friend at By-Design".
I didn't recall that Michael have purchase directly from me. He might've bought it from Viperbob, which is one of my dealer. Viperbob told me briefly regarding his suspension purchase a long time ago, but I don't remember exactly.

post by: chris walrod
On the technical front, those shafts are garbage! Doesnt even look like they are hard chromed? Even VERY high mileage dampers should never have shafts that look like that of the above pics. Is this typical for JIC dampers?
The only time I see a nice and highly engineered product getting trashed and become garbage is when the owner of the product doesn't respect or care about the product that they've purchased. As a manufacturer, there is so much we can do to make the product flawless, but it is still up to the user on how to maintain and care about them.

post by: Alan C.
Another possible solution is a poor heat treat on the part of JIC or their supplier. If the spec was not met then one could end up with a 'soft' shock rod. That in turn could be scored by dust and dirt on the seal. Think of a rod at say 85 - 95 RB and rubbing it with a piece of 80 grit paper at shock velocity. Wouldn't take long to wear it down.
I will bring this to the attention, but FYI that part showing is not the shock rod, that is the damper body itself. Since it is inverted design, the body is the part that is showing. The shock rod / shaft is hidden inside the threaded damper casing. Note: Inverted monotube only used on McPherson strut design suspension system.

post by: lowblow
The only thing I've learned from all of this is to stay away from JIC shocks. From the sounds of it the failure rate is a little more frequent than I'm comfortable with!
post by: akolodesh
I would be interested in hearing an official response for JIC as to the quality issues. I have always heard that the JIC Cross coil-overs were excellent quality. I am a bit surprised by the problems and wonder if these shocks were simply defective.
Maintenance and caring of the product is the main key. I had the same set in my 964 C2 for over a year and 20K miles by next tank. Still going strong.

Lastly, my reply to this thread is not to offense anybody. Any comments regarding CROSS products are taken very seriously and we will do our very best in improving our products to fulfill our customers or future customers demands. It is just sad when conclusion was made without knowing how it happened.

It is very unfortunate that I am unable to assist Simon since he is miles away. Otherwise I would be more than happy to help him to make his CROSS product purchase from Michael to be the best product he ever purchased.

Best Regards,

Ben
JIC USA / CROSS Suspension Project
Old 11-02-2005, 01:58 AM
  #49  
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So - Just thought i would post an update......

After the absolute pile of hate mail and threats that were forthcoming from this incident I thought i would give an update.

After emails from Michael (a) apologising and (b) admitting he was wrong and (c) saying he would pay for the shipping - I shipped the items back.

Michael has had my account details for over 2 weeks now and YUP - YOU GUESSED it - NOTHING!!!

Once he agreed to reimburse me for my losses I STUPIDLY (again) sent the shocks back to him at a cost to me of $420. He has had the shocks for over a week now and has been busy posting on this site - so i can safely assume that he isn't on holidays?

All email contact has miraculously stoped - again - just like last time after he told me it was "my issue" and if the shocks were bad - then he didn't care? I suppose it is because i took his word and sent the shocks back BEFORE i got my $$$??????

A few questions people should ask before posting opinions here....

(1) If the shocks weren't bad or misrepresented - as Michael says than why offer money to make good ( guilty conscience perhaps?)
(2) Even after BEN from JIC posted that Michael did NOT buy the shocks from him - still no comments from Michael? (umm cause he didn't by them direct ??? maybe that's why there was no receipt??)
(3) Why did Michael bring this out on the forum - when clearly it was a matter between him and myself? (for one sided biased support from misinformed people with NO facts)
(4) Why did Michael apologise if in his eyes he did nothing wrong?
(5) Why say some thing and do the complete opposite?

I will not apologise for my actions as I believe in what i was doing and how it was handled given the circumstances. I sleep well at night.

I have been wronged on more than one occasion by this guy who lied and openly accused me of all sorts of wrongs when it was totally unnecessary.

I have had people threaten me physically - Nothing makes me laugh more - A bunch of losers hiding behind keyboards with empty threats!!! Please......

I have resolved myself to an expensive lesson - and offer the following as final comment.

This forum is meant to (and was played to me at least) to hold some sort of community and higher standing......

With people like B - Line on here and the attitude that goes with him - Along with Michael and the others that did not hear the facts before insulting and threatening me - i can clearly see that it is not.

BUT - i will not go away - I encourage everyone to look at peoples posts ( are they really offering a hand - or are they trying to make a buck/sell something/have a friend who owns a shop/call my buddy for a deal/etc ) and to follow your gut.

Michael - you are every bit the man i thought you were.

Simon
Old 11-02-2005, 02:11 AM
  #50  
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Very sorry to see this matter has yet to be resolved. I had assumed (wrongly) that it was over and done with. Since the both of you have opted to air this on the board, it will be interesting what Michael's reply will be.

Hopefully some good will come of this entire mess.
Old 11-02-2005, 03:10 AM
  #51  
MichaelM
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As a matter of fact, I did recieve the shocks back from Simon about 1 week ago. I was going to pay him for the shipping, but you know what, I've been thinking about it and F**k it!! This guy had my stuff for 3 months and then commits credit card fraud!! Who knows what he really did with them? And as A matter of fact, I did buy them direct from Ben, and he has my account on file. They were purchased under my dealer name. I still have a negative 2000K account with Paypal and so now what, I'm suppost to pay Simon for shipping, go through the burden of selling them again, and still probably be in the negative. I thought about it and thought that this scenario is complete bull$hit!! This guy had all the opportunity to check out the shocks from day 1. His cousin lives like 15 or 20 minutes from me. Initially he was going to have him pick them up, and I had no problem with that whatsoever, but Simon chose not to. That's not my fault, he knew he was buying a used wear and tear item and it was his responsibility to check them out, especially since his cousin lived so close. I never misrepresented the length of time or use of the shocks. For all of the guys in SoCal that have met me, I think you can tell i'm a standup guy, but when something like this happens, it just pisses me off!!. Post all you want about me and what happened Simon, you know the truth!! As far as I am concerned, I am done with Simon, and still I owe Paypal 2000K. I think this whole thing is ridiculous.
Old 11-02-2005, 06:45 AM
  #52  
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Michael,

I have known Simon for over 5 years, In this time he has proven to be a courteous, polite and honest man, I have read all the posts relating to this incident and I can honestly say that you have done nothing but defame Simon from the very outset.

You sold these units to Simon stating that they were in good condition, they were very far from it, I was there the day he opened up the box, he then emailed you without delay, you are the one who procrastinated in your replies, I am sure that you knew this was going to happen.

You did not buy these direct from Ben, I have spoken to Ben and I was assisting Simon with JIC-Cross in relation to the crap that you sold him.

You clearly are a mixed up individual and a very good liar, Simon purchased these units from you in good faith and he also returned them to you in good faith, stop being a ***** and pay him his money that he wasted on your rubbish, you should have been truthful from the beggining, if you were honest none of this would have happened.

Also when you say he was buying a used wear and tear item, I am sure he did know this, clearly from the state of the units, they were used and abused, that goes far beyond wear and tear.

Also for all those that have threatened Simon, believe me, I would love to see those threats face to face, you are cowards, you know who you are.

George from Sydney.
Old 11-02-2005, 10:30 AM
  #53  
Edward
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Simon,

I and applaud you for conducting yourself the way you have done. You are very much correct in referring to this forum and community at large with the high regard that you do. Let not a few spoiled apples rot the bunch for you. The friendships I have made here, virtual and real, truly attest to the better nature of most in this community, your company included. Next time you are out in my neck of the woods, the libation is absolutely on me.


Edward
Old 11-02-2005, 11:04 AM
  #54  
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Originally Posted by MichaelM
As a matter of fact, I did recieve the shocks back from Simon about 1 week ago. I was going to pay him for the shipping, but you know what, I've been thinking about it and F**k it!! This guy had my stuff for 3 months and then commits credit card fraud!! Who knows what he really did with them? And as A matter of fact, I did buy them direct from Ben, and he has my account on file. They were purchased under my dealer name. I still have a negative 2000K account with Paypal and so now what, I'm suppost to pay Simon for shipping, go through the burden of selling them again, and still probably be in the negative. .
I dont understand. How can you be negative $2K with Paypal when you have the goods you originally sold, in your hands?

Sounds as though you had an agreement with Simon with respect to paying him for return shipping. The deal being good or bad, you still had an agreement post sale. And you are not standing up to your part of the deal.

From a technical perspective, would you post pics of the dampers? I would like to see them, in particular, the damaged areas.
Old 11-02-2005, 11:06 AM
  #55  
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Pathetic.
Old 11-02-2005, 01:51 PM
  #56  
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I'm over this conversation. Everyone take it for what it's worth. ufo-911, I don't even want to bother with you as you have no idea what you're talking about and obviously biased. I did buy them from Ben at JIC and not under my personal name, as I bought them through my dealer name and I have reciepts to prove it, so if you tried to ask them for my personal name, then obviously they didn't have me on file. I am acutally going to talk to Ben now that I have the shocks and see what is wrong with them, if anything. . And Simon didn't advise me about the condidtion until 3 months after and you consider this "without delay". I took the shocks off my car at roughly 1000 miles and boxed them. If there was a problem the day or week after he recieved them then I would understand. But 3 months? Come on man!

Chirs,

Simon commited Credit Card fraud and disputed the charge with his credit card company claiming that it was an unauthorized transaction. Paypal had to pay his credit card company the monies and now is holding me liable for the claim. As far as me having an agreement with Simon, you are absolutely right, I DID say I was going to pay him. But after reflecting, I feel that he got what was coming to him. He totally screwed me and I don't want to have to fork out another $300 when I mailed the shocks to him in April and now I just recieved them back and I still have to fork out 2K to paypal.

To all, this has been a total mess. He said, she said...blah blah blah. At the end of the day, I have the burden of getting rid of the shocks, I owe paypal 2k and I will be the one suffering more financial loss than Simon. What is Simon's loss? Due to the fact that I refuse to pay him, He lost his $420 aussie dollars, $320 U.S. dollars, had the shocks since April. I don't feel it's right for me to suffer all the financial loss on this deal and Simon not be responsible for anything. This is the last I talk about this scenario
Old 11-02-2005, 02:04 PM
  #57  
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I'm going to have to agree with Michael. As I recall, Simon waited three months before mentioning a problem and then just disputed the full charge with Paypal. Next he refuses to return the shocks until Michael agrees to pay return shipping. What choice did Michael have but to pay the shipping or else lose the shocks. To me, this nearly rises to the level of theft on Simons part.
Old 11-02-2005, 02:54 PM
  #58  
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If Michael "owes" Paypal $2k, then he must have received $2k FROM Paypal initially.

So at this point, Michael had his shocks back, and still has $2k that he rightfully owes to PayPal. Michael has lost no money thus far.

I wonder if he will pay PayPal?
Old 11-02-2005, 04:13 PM
  #59  
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Originally Posted by Craig W.
If Michael "owes" Paypal $2k, then he must have received $2k FROM Paypal initially.

So at this point, Michael had his shocks back, and still has $2k that he rightfully owes to PayPal. Michael has lost no money thus far.

I wonder if he will pay PayPal?
I guess this is exactly what I was referring to. One either has the goods, OR the money, never both.

Another question for MichaelM, Simon sent these back to you with good faith you would send funds for shipment. Simon did his part, and you just 'decided' not to?

I am not one to take sides in matters such as these, nor do I choose to do so this time. Just trying to get it clear the logic being used.

I am still interested in seeing more pics of these dampers. I was shocked to see the galling that was displayed on Simon's pics. Especially with such low mileage. Also, curious how one would 'abuse' a part such as a damper?
Old 11-02-2005, 10:43 PM
  #60  
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MichaelM - that's ok - you win!!

Seriously - the last thing i wanted to do was whinge and moan about this on here. The fact that you do and try to involve others is your choice.

YOU are the one that has done wrong. YOU screwed me (TWICE!!) YOU defamed and insulted me. YOU are the one that went back on your word - AGAIN! YOU were paid BEFORE the shocks were sent. YOU were paid for the shipping. YOU apologised for the wrong you did yet went back on your word. YOU refused to respond to emails. YOU accused me of a number of untruths. YOU are not out $0.01c. NOTHING. YOU modify and change the truth to suit - 3 months now? YOU are a dealer now? YOU now have receipts? YOU didn't even SEND the shocks till MAY!!! YOU sold me **** and got called on it - simple.

Anyway - I have admitted my wrong and have not hidden a damn thing. I haven't changed my story or gone back on my word. As i said - i sleep well at night.

You claim to be a stand up guy - but your actions do not show this. You also state that i got what was coming to me. You do not know me very well.

To those that have emailed me with opinions - whether i agree with them or not - i appreciate it.

To those that threatened or asked others to take up the fight on Michaels behalf..... Really? Cmon?

George - thanks for your support - i know you dont post here and biased or otherwise - i didn't lie or attempt to hide the truth, nor did i go back on my word. You have seen all the emails and the shocks and even (rightly so) chastised me for not being as diligent as i should be. Thanks, appreciate it.

Edward - I agree and you echo my sentiments exactly - One bad apple doesn't make a bad basket. Regardless of the outcome - i have met some OUTSTANDING people on this site.

Chris - The report i have in writing from JIC was that the shocks were track used and also are an old model - maybe bellying their true age? As for abuse - "notify him to clean up the coilover every now and then or every after track day. From what I've seen, it does looks like that he didn't take care the coilover very well. The groove on the damper body is from having dirt sitting on the dust cover and carving the damper body when it travels"

JW97C2S - The length between receiving the shocks and having someone technical that looked at them AND notifying Michael was approx 7 - 8 weeks. I never omitted this fact or lied or changed the story - however given Michaels response, 1 week - 7 weeks - i think it would have made no difference. He has the shocks and isn't out 1 cent. I PAID FOR the shipping BOTH ways and he has the shocks back.

Michael - I emailed you asking if you ever intended to pay and you didn't even show me the courtesy of a reply. Funny how you stand on your soapbox and scream "bloody murder" on this forum.

To all RENNLISTERS - Make of me and my actions what you will. I just ask you to walk a mile in my shoes.

Simon


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