jstap808

Does anyone know if Exclusive Option is still open? I've emailed them a couple of times and have not received a response...

adrianp89

IIRC phone is the best way to get a hold of them.

Surlygerman

Gotta call. That's the best way.

kilyung

They’re too busy to email. Call Frank.

Tobeit

I gave up - yeah, calling is nice but to select materials, get real quotes, etc I like to have that written down and not rely on what has been said or not in a call. My small company serves 10000+ repeat customers and we still answer emails... we actually prefer email or even a helpdesk system as its better manageable to actually respond to customer inquiries, questions etc. Phone call - a service tech can only answer one call at the time and having customers wait in a call queue for 10+ min before its their turn is pissing customers off.

RatherJaded

When I email Frank it usually is a week to two weeks before I receive a reply. Agree with previous statements that it is best to call.

RDM2418

He is good on text too. He is making some parts for my 992 targa.

Schwarz992C4S

Frank and the good folks at Exclusive Options are busy as a one legged man in a butt kicking contest! Their work is flawless and demand is exceptionally high. They are busy doing everything from a simple part to as extensive as a complete interior tear down and redo. Frank and company do classic to exotics and he travels all the time. Cut the guy some slack as he’s in great demand. Oh, he also services Suncoast Porsche order demands online.

M3Inline6

I agree…..text or call. Frank is pretty communicative 95% of the time. I’ve purchased a lot of leather wrapped parts with deviated stitching from Exclusive Option along with the bolster covers for my GT3 LWB’s.

Schwarz992C4S

Try sending an email to them at: info@exclusiveoption.com

Frank says they do monitor this email acct directly.