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First Porsche -- mistake? Looking for advice

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Old 06-08-2024, 08:22 PM
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Brhade81
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Default First Porsche -- mistake? Looking for advice

Just pulled the trigger yesterday on my 1st P Car, sight unseen (w/ CPO), from a Porsche dealer in another state. It was one of the lowest priced 992 C2S on the market.


2020 C2S, PDK, higher mileage at 43Kmi, bought and serviced its whole life by the same selling dealer (for both Owner 1 & 2).


I received most of the service records PRE purchase, but AFTER purchase I received a few more detailed records (by my request) that were a bit troubling. I also felt misled that the dealer did not provide all service records upfront, until after the transaction was complete.


I matched the service records up with the Carfax and a narrative seems to be taking shape. Pretty textbook first 30K mi, until around ~34K when the issues began and original owner trades it in, probably not a coincidence.
  • 10K mi service
  • 20K mi service
  • 30K mi service

--no remarkable issues until this point--
  • July 2022, (~34.6K mi) Owner 1 brings it in with CEL & reports engine and drivetrain noises. Service record provided (presale) only contained info about the issue the customer reported to the Service Advisor, not the actual fix / service(s) performed.
  • 3mo / 2k mi later (~36.8K mi), Oct 2022, Owner 1 brings it back reporting "Reduced Engine Power" message when going higher speeds or over bumps. Fault codes indicate 2 defect fuel injectors (P020100 & P020200) which were both replaced. After being replaced, a fuel leak was discovered and the bank 1 fuel rail and hose were subsequently replaced.
  • It is at this time Owner 1 trades in car to dealer

--Owner 2 buys--
  • ~9mo/5K mi later (~41.6K mi), Oct 2023, Owner 2 brings it in reporting "Reduced Engine Power" message. Service record provided (presale) only contained info about the issue the customer reported to the Service Advisor, not the actual fix / service(s) performed.
  • ...~1K mi later Owner 2 dumps it to dealer Mar 2024.


I've requested service records with actual work performed for the July 2022 service, the Oct 2023 service, and what's been done since to ensure this recurring "Reduced Engine Power" is solved, and that I'm not buying a lemon.


Can I sleep easy with CPO?


Or should I run for the hills?


Car is still at the selling dealer and I have not scheduled transport yet.

Last edited by Brhade81; 06-08-2024 at 08:55 PM.
Old 06-08-2024, 08:27 PM
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M3Inline6
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Originally Posted by Brhade81
Just pulled the trigger yesterday on my 1st P Car, sight unseen (w/ CPO), from a Porsche dealer in another state. It was one of the lowest priced 992 C2S on the market.


2020 C2S, PDK, higher mileage at 43Kmi, bought and serviced its whole life by the same selling dealer (for both Owner 1 & 2).


I received most of the service records PRE purchase, but AFTER purchase I received a few more detailed records (by my request) that were a bit troubling. I also felt misled that the dealer did not provide all service records upfront, until after the transaction was complete.


I matched the service records up with the Carfax and a narrative seems to be taking shape. Pretty textbook first 30K mi, until around ~34K when the issues began and original owner trades it in, probably not a coincidence.
  • 10K mi service
  • 20K mi service
  • 30K mi service

--no remarkable issues until this point--
  • July 2022, (~34.6K mi) Owner 1 brings it in with CEL & reports engine and drivetrain noises. Service record provided (presale) only contained info about the issue the customer reported to the Service Advisor, not the actual fix / service(s) performed.
  • 3mo / 2k mi later (~36.8K mi), Oct 2022, Owner 1 brings it back reporting "Reduced Engine Power" message when going higher speeds or over bumps. Fault codes indicate 2 defect fuel injectors (P020100 & P020200) which were both replaced. After being replaced, a fuel leak was discovered and the bank 1 fuel rail and hose were subsequently replaced.
  • It is at this time Owner 1 trades in car to dealer

--Owner 2 buys--
  • ~9mo/5K mi later (~41.6K mi), Nov 2023, Owner 2 brings it in reporting "Reduced Engine Power" message. Service record provided (presale) only contained info about the issue the customer reported to the Service Advisor, not the actual fix the service(s) performed.
  • ...~1K mi later Owner 2 dumps it to dealer Mar 2024.


I've requested service records with actual work performed for the July 2022 service, the Nov 2023 service, and what's been done since to ensure this recurring "Reduced Engine Power" is solved, and that I'm not buying a lemon.


Can I sleep easy with CPO?


Or should I run for the hills?


Car is still at the selling dealer and I have not scheduled transport yet.
Personally I would run. The recurring “reduced engine power” issue would be enough to change my mind.
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Old 06-08-2024, 08:56 PM
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detansinn
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CPO should reduce your risk here. Do check when the CPO expires.

Drive it. Properly shake it down. Put a few thousand miles on it. The more miles that you put on it will help put your mind at ease.

Sounds like you were fairly impulsive on the purchase, but at least, you did the right thing with a CPO car.

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Old 06-08-2024, 08:58 PM
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Take it to the dealer and tell them to look at TSB2236. In case they can't find it, I've attached it. Make sure they make contact with Porsche using the number in the TSB.
Attached Images
File Type: pdf
TSB2236.pdf (29.4 KB, 94 views)
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Old 06-08-2024, 09:14 PM
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Originally Posted by stjoh
Take it to the dealer and tell them to look at TSB2236. In case they can't find it, I've attached it. Make sure they make contact with Porsche using the number in the TSB.
Great share, thank you. New to the whole TSB concept, but after reading about it I assume I should check with selling dealer if this TSB was followed/applied and, if not, have a local dealer take a look at this TSB?
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Old 06-08-2024, 09:32 PM
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Run. CPO and Porsche warranty used to be meaningful.

Now you wait 30-60+ days just to bring your car in plus the time it takes for them to diagnose and fix. So that's 30-60 days of being stuck with a problematic vehicle. God forbid something comes up and you have to reschedule. That 2 year CPO warranty aint what it used to be.

Been in that situation a handful of times. Regardless of loaner vehicle availablity which is another topic in which you get a Honda HRV instead of a porsche.

The more you can avoid Porsche dealers as a whole from sales to service the better your ownership experience. They suck. For the most part, dealing with a Porsche store=frustration. The fun died in 2020.
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Old 06-08-2024, 09:47 PM
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Originally Posted by detansinn
CPO should reduce your risk here. Do check when the CPO expires.

Drive it. Properly shake it down. Put a few thousand miles on it. The more miles that you put on it will help put your mind at ease.

Sounds like you were fairly impulsive on the purchase, but at least, you did the right thing with a CPO car.
Yeah...The CPO will be your savior...but only for 2 years after the factory warranty expires.
It's a 2020, the factory warranty has either already expired or will soon. If your plan is to keep longer than the CPO warranty period, I would look into an extended warranty, but they are not cheap...I've seen cost estimates from $6-12K. These cars have many systems that are expensive to troubleshoot and repair...FYI...a PDK replacement (that's all that Porsche does if there is an issue with one) is over $20K.

The good thing is Porsche will fix the issues while under warranty and if they cannot fix the same issue over a period of time.... they may buy it back.
You may want to consider finding a newer, lower mileage car if you are having doubts about this one...it might will ultimately save you some time and money in the long run. I guess it depends on how much down time you can swallow when you have to take the in for repairs.



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Old 06-08-2024, 09:49 PM
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If you can get out of the deal, do it. If it’s a done deal just drive the crap out of it and your worries will fade in a week.
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Old 06-08-2024, 09:57 PM
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Brhade81
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I appreciate the feedback from those more experienced than I (everyone who responded). Is it fair to say that a recurring issue like that is abnormal for a 911, and it won't be too difficult to find one without any service history blemish or story?
Old 06-08-2024, 10:14 PM
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CPO will keep your expenses to a minimum, but not the inconvenience of the dealer having your car to diagnose/fix the issue if it continues.
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Old 06-09-2024, 01:53 AM
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If you pulled the trigger yesterday, and are asking this question today, isn't it a bit too late?

Unless you bought the 911 at Carmax.
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Old 06-09-2024, 02:07 AM
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Originally Posted by ipse dixit
If you pulled the trigger yesterday, and are asking this question today, isn't it a bit too late?

Unless you bought the 911 at Carmax.
I bought it at a Porsche dealer (out of state). I requested service records (presale) which turned out to be incomplete. It wasn't until after purchase, more service records from their service dept magically became available and revealed a more sinister story (dropped the powertrain to replace electrically faulty injectors, fuel leak, etc.).

This is grounds to unwind the deal.
Old 06-09-2024, 04:51 AM
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Then by all means unwind it. You can most certainly find a car w/o these issues. I’d rather have a non-CPO without this history than a CPO with one like this.
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Old 06-09-2024, 05:59 AM
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Originally Posted by Brhade81
I bought it at a Porsche dealer (out of state). I requested service records (presale) which turned out to be incomplete. It wasn't until after purchase, more service records from their service dept magically became available and revealed a more sinister story (dropped the powertrain to replace electrically faulty injectors, fuel leak, etc.).

This is grounds to unwind the deal.
Unwind if possible.

You'll be able to find a better car.
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Old 06-09-2024, 07:49 AM
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I would politely hit the reset button based on the fact that the entire picture was only produced AFTER the sale of the car. If you have written documentation asking for the service and other associated records BEFORE the sale of the car, it would seem relatively simple to produce a decent working product/case to present to the sales advisor as to why you're backing out.

Some states have a 'cooling off' period after sale exactly for these type scenarios. Check into that (I'm guessing this is the car in Melbourne FL that you were looking at).

Maybe that was part of the reason it was one of the lowest priced C2S in the country, who knows.
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