Fullyield

Remember the logistics at Emden. The RORO does not pick up just Porsches. It loads and ships VW, Audi, Lamborghini and Porsches all headed for the same region of the US ( East or West) with Porsches and Lambos getting the smallest number of slots. Not trying to excuse the delay in any way……. Just explaining the logistics. Victim of the allocation process again, I guess.

robopp

How do you know there's no such thing as priority loading? I'd be very surprised if Porsche doesn't have some mechanism to prioritize cars for loading at Emden. Once they get to US there's nothing they can do, but in Germany having zero control over loading seems very unlikely. I'm on week 12. That can't be normal especially when MY24 911s are getting loaded before my MY23. Additionally, why wouldn't they tell me my vehicle is waiting on a part. That makes sense and I'd understand the delays. Lying about waiting for a part seems backwards.

Anyway, she's supposed to get back to me with why my vehicle is still waiting. We'll see what she says, but she said there's no hold on my vehicle.

robopp

Did you even bother to read my original post? I didn't miss a couple of boats and haven't been waiting for a couple of weeks. I'm on week 12 and have missed around 7 boats heading to my US port. That's not normal.

Scott P

I looked at your build and didn't see anything that appeared to be a problem to require a wait at the port for the item to be retrieved or installed (read: fire extinguisher for example). I question the use of the word "hold" by Porsche, they may have a different term for its delay due to damage. I've seen posts where people find out their car has been damaged somehow (dented, wheel bent, etc.) so their car just sits and waits for the new part to be delivered to the port for installation prior to shipping.

redmonkey928

If your car completed ahead of schedule, it will almost always sit until the est. date of pickup and not go ahead of schedule - so it is only behind from that original date. Porsche wont ship cars ahead and mess up their quarterly deliveries just because a car is sitting in Emden and ahead of schedule on production.

Hate to share, but have had this happen and it isn't as uncommon as you might think albeit frustrating nonetheless. Enjoy it when it does get here, not much anyone can or will do about it and it will eventually get on a boat.

V999

Although it's certainly possible that the customer service rep is, in this case, just making stuff up to appease you, I wouldn't be certain of it. OTOH, it seems like it would be a time-consuming task for someone to walk the huge queue of cars at the Port to locate one specific car and then move it to the head of the queue. The situation sucks, but hope for the best. I hope you get on the next boat.

Not sure how anybody posting there is no way to expedite getting the car on a ship could know that. Unless they work for Porsche in Germany, they're speculating based on stuff they've heard. And if they do work for Porsche in Germany, they ought to get off the forum and go find your car.

robopp

My PCNA rep guaranteed me it will get on Siem Cicero setting sail on 7/31 after talking with PAG. We’ll see…

No explanation for why it’s been at Emden for 12 weeks though.

slc4s

fingers crossed for you.

Icegrill

Don't scare me about the fire extinguisher causing a 16 week loading delay!????

991.1 Guy

The last time I heard of such a delay, the car ended up totaled before it even got on the boat. How the hell does that happen?

smiles11

Count your blessings. Things could be worse…

R&T another ship on fire

meyecul

Of course I did nor did I say anything about a "couple of weeks" which is why I stated there is something holding your specific vehicle up if its been this long ("longer stretches, likely the car is waiting on some sort of port installable element or update before it can be released").

Though I find it odd and nearly impossible given the shipping schedules this past year that you would have had 7 ships in 12 weeks to your port (that would be a ship arriving about every 1 3/4 weeks). What destination port is it? Most individual US ports have been 3 to 4 weeks between receiving ships from Emden at best.

meyecul

I am afraid you answered this question yourself. If it has missed two ships while in a supposed "priority loading" que, what does that tell you.

The normal logistics of an operation like Emden would make it virtually impossible to give a single vehicle any kind of priority anything IF its sitting somewhere in the middle of the sea (no pun intended) of parked cars awaiting loading. Have a look at this image of Emden. If your car is in the middle of that, they are not moving 100s of cars to get access to yours.

Hopefully all is resolved soon as I understand your frustration . What I can say, is when it does arrive, it will have been so well worth the wait, all that prior frustration will subside.

remington

Because I've been on the forum following delivered cars including mine for 17 years.

Then you're going to be very surprised. Think of the shipping company like the post office, Porsche drops their cars in the mailbox and at that point have zero say in when it gets delivered.

They're trying to be helpful to a likely irate customer and give them some reassurances. They don't know what car is held for what reason. That information is between shipping and repair facilities or the factory, customer service knows nothing about it.

I'm on your team and hope you get it soon, just sharing some knowledge on Porsche delivery I've picked up over the last couple decades here.

PHX

Imagine if you will, back in a historical day when you had zero knowledge of where your car was and when your car would arrive along with zero communication from anyone about it.

You wouldn't think twice about and just be frustrated and impatient. Now, you are the same and just have some information in this day and age.

It will arrive and be just fine!