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CarPlay woes 2023 C2S

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Old Mar 28, 2023 | 02:04 PM
  #16  
aggie57's Avatar
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Originally Posted by EZ E
Funny how I have connection issues. I did receive this email yesterday!!


Notice ID: 251372883

If your Porsche experienced rebooting of the Porsche Communication Management System ("PCM" or "infotainment system") on or after May 20, 2020, you may be entitled to a cash payment.

A federal court authorized this notice.

You are receiving this notice because you may be a Settlement Class Member in a proposed class action settlement related to allegations that some Porsche infotainment systems (the PCM 3.1 system with satellite antennae) went into a reboot cycle on or after May 20, 2020. Porsche denies these claims and any wrongdoing. The court has not decided who is right, but the parties reached a settlement to avoid a trial and provide Settlement Class Members with compensation now.

Am I included? You are a member of the Settlement Class if, as of May 20, 2020, you owned or leased a Porsche vehicle that was equipped with an XM satellite radio antenna and a PCM 3.1 infotainment system. You are receiving this notice because records show that you may be a member of the Settlement Class.

What can I get? Settlement Class Members may claim: (1) reimbursement of their out-of-pocket costs related to PCM rebooting (subject to certain limitations), including PCM replacements or repairs, battery replacements, towing, and alternative transportation costs; or (2) if you spent time dealing with the rebooting issue but have no out-of-pocket costs or don't have documentation of your out-of-pocket costs, your choice between a $25 payment or a $50 Porsche dealer credit.

What if my vehicle is currently experiencing PCM rebooting issues or does in the future? You can make a claim for expenses incurred up to one year after the Court's Fairness Hearing. However, to get reimbursed for eligible out-of-pocket expenses that you incur after receiving this notice, you must take your vehicle to an authorized Porsche dealer for repairs.

How do I make a claim? You can make a claim by clicking here or visiting www.PorschePCMSettlement.com. The deadline to make a claim is August 20, 2024. This date could change, so please visit the website for updated information on the deadline to submit a claim.

To opt out: If you wish to forego these benefits and not participate in the settlement, you may exclude yourself. Opt-out requests must be postmarked by May 19, 2023. Please visitwww.PorschePCMSettlement.com for more information.

To object: If you wish to object to the proposed settlement, you may do so by filing a written objection with the Court by May 19, 2023. Please visit www.PorschePCMSettlement.com for more information.
Our cars have either PCM 5 or PCM 6. Aside from the dubious nature of these emails, this one does not apply.
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Old Mar 28, 2023 | 02:16 PM
  #17  
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Ah10
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at one point i was told porsche PCM doesnt handle cache not all that good, had the exact same problem before, the fix was to factory reset PCM from function menu, after that all good.
for what its worth, i had the issue on January 11, 2023, did the reset and been working great since
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Old Mar 28, 2023 | 03:40 PM
  #18  
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Guessing these are PCM6 bugs that will resolved by future updates... try a reset, while keeping asking about future revisions. Same dynamic as PCM5, and software in general: always be suspect of 'major' revisions, and wait for the bug fixes.
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Old Mar 28, 2023 | 08:17 PM
  #19  
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Originally Posted by aggie57
Our cars have either PCM 5 or PCM 6. Aside from the dubious nature of these emails, this one does not apply.
Originally Posted by EZ E
Funny how I have connection issues. I did receive this email yesterday!!


Notice ID: 251372883

If your Porsche experienced rebooting of the Porsche Communication Management System ("PCM" or "infotainment system") on or after May 20, 2020, you may be entitled to a cash payment.

A federal court authorized this notice.

You are receiving this notice because you may be a Settlement Class Member in a proposed class action settlement related to allegations that some Porsche infotainment systems (the PCM 3.1 system with satellite antennae) went into a reboot cycle on or after May 20, 2020. Porsche denies these claims and any wrongdoing. The court has not decided who is right, but the parties reached a settlement to avoid a trial and provide Settlement Class Members with compensation now.

Am I included? You are a member of the Settlement Class if, as of May 20, 2020, you owned or leased a Porsche vehicle that was equipped with an XM satellite radio antenna and a PCM 3.1 infotainment system. You are receiving this notice because records show that you may be a member of the Settlement Class.

What can I get? Settlement Class Members may claim: (1) reimbursement of their out-of-pocket costs related to PCM rebooting (subject to certain limitations), including PCM replacements or repairs, battery replacements, towing, and alternative transportation costs; or (2) if you spent time dealing with the rebooting issue but have no out-of-pocket costs or don't have documentation of your out-of-pocket costs, your choice between a $25 payment or a $50 Porsche dealer credit.

What if my vehicle is currently experiencing PCM rebooting issues or does in the future? You can make a claim for expenses incurred up to one year after the Court's Fairness Hearing. However, to get reimbursed for eligible out-of-pocket expenses that you incur after receiving this notice, you must take your vehicle to an authorized Porsche dealer for repairs.

How do I make a claim? You can make a claim by clicking here or visiting www.PorschePCMSettlement.com. The deadline to make a claim is August 20, 2024. This date could change, so please visit the website for updated information on the deadline to submit a claim.

To opt out: If you wish to forego these benefits and not participate in the settlement, you may exclude yourself. Opt-out requests must be postmarked by May 19, 2023. Please visitwww.PorschePCMSettlement.com for more information.

To object: If you wish to object to the proposed settlement, you may do so by filing a written objection with the Court by May 19, 2023. Please visit www.PorschePCMSettlement.com for more information.
Porsche has identified the following models as being equipped with a PCM 3.1 infotainment system:

• Panamera, model years 2010-2016
• Cayenne, model years 2011-2016
• 911 Carrera, model years 2012-2016
• Boxster, model years 2012-2016
• Cayman, model years 2012-2016
• Macan, model years 2015-2016
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Old Mar 28, 2023 | 09:38 PM
  #20  
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EZ E
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From: Powell Ohio
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I owned a 2016 C4 GTS before so I'd bet that's why I received the email.
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